Don't worry paola D single handily saved the day at Costco tonight 10/12/23 by demanding my husband there that she just SAW standing next to me in the check out. God forbid he go to the restroom. She was pissed I didn't unpack the cart for her that's why. Sorry I didn't do your job for you. Then rudely said "UM he has to be HERE" I guess I'd be in a bad mood too if I was named Paola too. read more

Bought a brand new LG TV from this place. Three months into it, the TV screen stopped working. Called their warranty service and they said they would send someone to fix it. The repair guy said you have a manufacturer defective TV. Talked to the warranty services again and they said I could return the TV to the store and get a new one. Went to this store and talked to their customer service and they refused to help me. Wouldn't even consider it. So now, the repair guy came again to fully fix it, and found screws missing on the inside of the TV....CLEARLY a refurbished TV that they re-boxed and sold new. I'm completely disgusted and will be switching to Sam's Club today. read more

Customer Service is non-existent at this location. I bought a couple of items and used self check out and they stop me at the door and count my items one by one. One of their cashiers is the one who checked me out at the self check out(assuming because it was holiday peak hours or just busy). If any errors occurred it was their failings, not mine. I got 8 items and when they checked at the door it was only 6 items on the receipt. As I mentioned, if an associate is scanning my stuff, I would think they should not be making these mistakes. I didn't mind paying those items the associate somehow missed, which was a big 40 water pack and some eggs. I just assumed a simple apology would suffice since it is a hassle to be stopped at the door versus the excuse I got for their mistake, "it happens sometimes" and proceeded to show me other papers/receipts from what I am assuming "scanning" errors. I appreciate Costco and I have my executive membership, after this little inconvenience, I am considering not renewing it. read more

Costco Wholesale - The extra items that weren't scanned by the associate. A 40 pack of water and eggs - Wholesale Stores Near Me - Webster, Texas

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This is for the Optical Center I can clearly now the glasses are on! I unfortunately can see all obstacles in my way hahahahaha! Ok, great experience overall:) Huge selection of glasses and contacts and super sweet ladies to help me decide between the 15 pairs I pulled off their shelves. After spending hours and hours accomplishing nothing and recruiting the help of random customers I narrowed it down to 14 pairs. Hahahahaha I'm kidding, it was 4. The decision was finally made by one woman who walked up grabbed a random pair of glasses and said "try these on". Well, at least I didn't waste a day or anything;) Upon deciding I spent 5 minutes paying and my glasses were done in 5 days. Well worth the wait though. And now I present the final decision...... read more

Costco Wholesale - I got glasses!!! Yay - Wholesale Stores Near Me - Webster, Texas

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Who can visit costco without stopping on the way out for a hotdog and coke meal?? Not me! I do miss the relish and onions. Please bring them back! I also love their strawberry ice cream sundae with lots of berries top and bottom. We were there on 4-20-21 about 6:30 and I want to give a shoutout to the young man behind the food court counter. He was working his butt off to fill orders, stopped to take cash from a gentleman and then immediately changed his gloves. Thank you for your attention to cleanliness! read more

Costco is life! What can you get at costco!? Welp, pretty much anything! You need a ninja blend - costco has it, you need a solid color cotton sweater - costco has it, you need a box of macarons for a party- costco has it, you need diapers for your 6 month old - costco has it, you need 60 string cheese to pack for lunches - costco has it, you need liquid I.V. - costco has it, running low on prenatal vitamins!? Costco has it, need a variety pack of individually wrapped beef jerky for a road trip? Costco has it...the question may not be what can you not buy here but how much of one thing might you need. I questioned if my husband and I really needed things in bulk, or if we did would we use it all and not waste!? Important questions to ask yourself before diving in to a membership. However, once you do sign up you really won't regret it! We pay the 2 person membership of $120. Now that we have a baby we make more trips! If you dabble a little or a lot (not judging) on alcohol then don't forget to visit the liquor store just to the right of the entrance. I have found some sought-after craft beers here! After all that shopping you might get hungry or you came hungry...in that case visit the small food court. I'm sure y'all have heard the pizza is good - I have personally verified this and it checks out! Big slices not expensive. Haven't had the hotdog yet but I will. But my all time favorite and worth the whole trip to Costco (even if you just go here for this) is the chicken bake! OMG - each bite is warm, cheesy, perfect breading, and the chicken isn't dry! On your next visit don't forget the chicken bake!!!! read more

Tremendous value on all merchandise. Customer friendly. Product quality is top notch.

Wow wow wow !!!!! I am amazed with the customer service at this location. The store was very clean and organized. I went pretty late at around 7pm with my family and had a pleasant shopping experience. We ordered food 13 minutes after closing time along with many others and was not rushed at all. The food service workers were AMAZING !!!!! They were so nice and thoughtful of the people ordering food post closing time and made sure everyone got their relishes and condiments while doing their closing duties. Being a food service worker and knowing what that's like speaks volumes so way to go girls ! I will definitely be coming to this Costco whenever I'm in town and my father who lives here will be to! read more

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I have been an avid CostCo shopper for a few years. I am very happy they finally opened one in the greater Clear Lake area. CostCo is a Membership Only box store. The cost of membership (2018) is $60 (basic) or $120 (cash-back). That is for two people. With the $120 membership, you get 2% back on all your purchases. I'll do the math for you. That means you need to spend a minimum of $3000 annually to break even on the additional $60 upgrade. You may think that is a lot of money but it is EASY to spend $3000 in 12 months if you are truly utilizing your membership. This past year, we bought four pair of glasses at the CostCo eyewear department. We also utilized CostCo travel to rent a car. There are MULTIPLE ways to utilize your membership to maximize your savings. I haven't come close to maximizing mine yet. They also have Business Memberships but I don't know all of the details on those memberships. I do know that you can add multiple people to a business membership but I do not know the details on cashback etc. The meat department is the best. Read the labels. Many of the meat products are prime beef which will be more expensive than choice or select at local grocery stores but the quality of prime beef is so much better. A perfect example are their whole briskets. CostCo sells prime grade whole brisket and Walmart sells choice grade. Prime cost slightly more per pound but the quality is also better. I prefer the prime. Make sure you are truly comparing apples to apples when comparing prices. The CostCo brand is the Kirkland brand. You can get the Kirkland brand on everything from food to clothing. The food I have eaten with the Kirkland brand has been fresh and tasty. There are many things about the Kirkland brand that I prefer over the Members Mark brand (Sam's brand). For example, the Kirkland chocolate covered almonds are fantastic. I do not like the chocolate covered almonds at Sam's. There are a few examples I could give but this review is not about bashing Sam's or the Members Mark brand. I just prefer Kirkland over many other store branded products. Bottom line - If you can't tell by reading my review, I am a huge fan of CostCo. I could write pages but you wouldn't read it. The quality of products they have are very good and many things are a great value. I am very happy that Clear Lake finally has a CostCo. It has been a long time coming. read more

Costco Wholesale - Grand Opening is Friday, October 19, 2018 at 8am. - Wholesale Stores Near Me - Webster, Texas

It is the only one market we go in every weekend. We come to buy food in biweekly. The price is reasonable and durable and quality products.

My favorite grocery store. Great food court. Wish the aisles were labeled. Quality products for a great price.

Got new titanium framed glasses and everything went well. Prescription was for variable from being nearsighted to requiring reading.

Always crowded, but well stocked and keep everything moving. Cashiers and stockers are helpful

I love this location. Plenty of parking and cheapest gas around there. If you see this mushrooms, you must try it. Soooo addictive. Hawaiian rolls are super cheap here. I got this for last Thanksgiving and saved us quite a bit. Milk is definitely cheaper than other grocery stores as well. Organic products are cheap too! read more

Costco Wholesale - Crack mushrooms - Wholesale Stores Near Me - Webster, Texas

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Not handicap friendly or handicap accessible! Very unhappy with this Costco! I brought my grandfather here and asked the front door woman where I could get a scooter for him since he can't walk unassisted. She informed me (quite unapologetically) that there were only 4 carts and they were all in use and I'd have to wait and try to find one. Surprised I asked, only 4?! Are you guys ordering more?! She said no, seeming annoyed at me. I was eventually able to find a cart for him and as we came in he voiced his concern, as did another man using a cart. She was even more annoyed now and explained that since it's not mandated that they have more they don't, and won't. We no longer plan on renewing our membership here especially since we haven't had this issue at Sams club or other smaller stores. The parking lot is always so full at this location it's hard to ever find a spot let alone a handicap spot. So I KNOW they are aware that four carts isn't enough for their daily foot traffic. It's 2023 do better! read more

I called the pharmacy today to verify some much-needed medication was ready. The girl told me that it was and I asked her what time they close and she told me 8:30. Now I show up at 7:30 and the pharmacy is close. I made a special trip here just so I can get my insulin and now I can't get it because the girl lied to me on the phone. read more

Love Costco. Amazing products. Great employees. Their business strategy is brilliant.

Switched to Costco from Sams last year because it's closer. Now I do believe that their products are superior

Customer Service is non-existent at this location or with this company nationwide. I spent 255 dollars and they stop me at the door and count my items one by one. Their cashiers are the ones who checked me out. If any errors occurred it was their failings, not mine. It turns out that they rang up my fabric softener twice and did not ring my detergent. There was a price difference. It cost me an additional 12 dollars. Congratulations. While you were alienating me, my milk was getting warm. I will not be renewing my membership. I think Sam's should get many more customers and Costco needs to change their ways. Me and my money are going elsewhere. read more

Overall impression: Costco is just the best, period. Way better than Sams club. Problem is this Costco doesn't have a photo shop and is limited in a few items compared to other locations. Because in this area everyone seems to do sams club I'm going to focus on the differences I find between the two: 1. Efficiency I really can't emphasize this point enough. Costco does everything to make sure crowds are controlled well, lines are moving smoothly, and things are working well. Food line is usually very fast. Checkout is run well. Sams club is always terrible at all of these. 2. Products Okay so they have different products and some people like the Sams club ones more. I get that. But Costco always has very high quality products for a great price. 3. Return policy Costco has the best return policy period. No questions asked and they don't even really need the receipt. Sams club makes you feel guilty every time you return and they don't make it very easy. 4. Helpful workers Costco workers can help you out better because they are better trained and more highly educated. You have to actually pass certain tests to do certain jobs at Costco. At Sams club, most of the workers can't help me very well or figure things out. It's not their fault but they're just not trained as well and most of the time they just aren't as highly educated. Costco workers are also paid more, which explains a lot too. Bottom line: get rid of your Sams club membership and try out costco now that there's one in the area. read more

Excellent in its cleanliness, which is very important now. The employees are happy and courteous, and prices maybe a bit higher than the other place, but for the service I will pay. Costco is my new go to place for almost all things! Thank u read more

Costco is great. There is always plenty of parking and open registers at this location. If you live in the area (and have a membership), I recommend you stop by. read more

Love Costco especially before xmas. Great place to get passport photos and a cheap lunch. Their pizzas are good for the price!

This place has so many things that I always end up spending a ton of money, but I never regret it. Costco is Sam's on steroids.

I don't understand the hype around this place. You have to pay to shop here. The membership signup feels so scummy and pushy and we were forced to complete our membership process in-store even though we paid online. This appears to be an attempt to trap you for a few minutes while a salesman tries to get you to either purchase an executive membership or sign up for a costco visa. If you know how to operate a calculator then you know that the executive membership is a waste of time and money. Its a numbers game for costco where they usually come out on top. Paying up front to save money is a scam. I tried explaining to the pushy salespeople that the executive membership isn't worth it for most people because of how much money you pay up front and the required amount of spending just to break even. I was shown ridiculous examples of "savings" while having my time wasted and being disrespected. I can save $2500 on gas per year with your 4% visa? Bullshit. Divide $2500 by 0.04. I'd have to spend $62,500 on gas. Are these people insane? What an awful first impression. After what felt like an eternity dealing with the idiotic membership department I just wanted to leave and call CostCo for a refund. My wife insisted that we check out the store. I still don't get the hype. The place looked like a shipping warehouse. Many products are still in generic brown delivery boxes and the ones that aren't are still wrapped in packing tape and protective wrap. Forget any kind of demonstration or try before you buy. Easy example: mattresses. Lots of mattresses covered in plastic wrap and delivery stickers standing up on their sides. Any available to try out? Nope. After a brief walk-around of this pathetic messy bazaar I left in disgust wondering why I even bothered. read more

Great shop with excellent prices. Patrons are courteous and not aggressive. Lakaysha checked us out today and yelled at us for not moving the cart close enough. She then proceeded to rip open the boxes of unit dosed items (box of Waterloo cans for instance) so they all were scattered across the cart. Would avoid her if you see her at the line. read more

Absolutely love this place!!! We like the prices! And I get some great organic and paleo products for an awesome price. This is a great location. read more

Only place I shop at. Everything is top notch. Their kirkland label wine and alcohol does not disappoint. The beef is upper choice and you can mot go wrong with 1.50 hot dog meal read more

My all time favorite place to buy baby products, Christmas gifts, wine, and gas. I love to just go look around even if I don't buy anything. Seemed a little crowded when I went but all staff was very friendly and helpful. read more

Good place to shop. Love to visit and buy organic foods and dog treats. Wished they have more plants to choose from.

This is a great store, Produce is maintained, Every store needs more floor assistance; however, management and support are located at the front front front of the store. Checkout Lines are efficient, and Everyone is very considerate, and supportive whilst I shop. Yes good ole me! Parking is great, gas prices are good. This store is always clean. I am also very unsure why people complain so much. I viewed their star ratings, why would this store deserve a 3 star, beats me! What else could a person need? Someone ranted about wearing face mask during a pandemic. No one can prevent you from spreading a virus. Shear Stupidity! Members should be considerate and courteous. Complaining members are advertising that management is not following their protocol; and, no one should have to wait, or suffer, or be inconvenienced at any time, especially our time. ie your time. Poor Costco complainer. I guess it is Costco's fault that chicken is extremely scarce in the US. at this time. Well, Thank you Costco for having a very clean store. The hand wash area seems to be well maintained. Thank you Thank You Thank You. Yes when I shop at a store I consider everything that I see and utilize. I only shop at Costco, Harvest Market. Whole Food Market, and HEB. I prefer Harvest Market. I do believe that Big Box Stores could offer US Citizens better and improved meat prices. You don't need to charge the greatest premium for retail protein. It is not necessary. If your goal is to provide great quality, this would be a great winner. I see a lot of people passing the meat after looking, and others are buying too. Because of the pricing, I occasionaIly purchase Lamb and chicken. .. read more

Love this place and the location. Not too crowded and quick to check you out. Spend an average of $600 per month there on groceries and am happy being there. read more

Costco is better than Walmart to me. I mean there's really not much more you can say about it. Anyone who thinks Walmart is a better location than Costco is just not being honest with themselves. Yes typically Walmart is a little bit bigger than a costco, but not always! But the quality of items that you get at Costco is just so much better. Plus the quality of life, and the quality of staff, and the quality of how clean they keep the locations cannot be matched. Costco is a much better establishment and I always prefer to shop there whenever I have the opportunity. I do not mind paying for Costco membership either. It is just a much better deal in my opinion read more

Love coming to this location. Plenty of parking, everything is always stocked. Even when it's crowded there's so many cashiers that you don't even have to wait in line long. read more

I just want to commend the young man that helped me load my vehicle with very heavy items. His name is Andrew, he very helpful and kind. The only problem I have with Costco is they stop me from blessing him with a tip. read more

I usually love coming here for my everyday needs but today I encountered by far the rudest employee by the name Nicole. Nicole, who works at the optical department, treated me with zero ounce of respect. MIND YOU, EVERYONE I ENCOUNTER, EVEN AT THE OPTICAL DEPARTMENT WAS NICE TO ME BEFORE! When we first got up to the counter, I was about to grab a number and wait. She came over and said "no you don't need to get one". I didn't hear her clearly so I was about to reach for another one and she said "you don't need to get one!" I was like ok... whatever she must be having a bad day. My boyfriend and I then proceeded to order some contacts. She asked for his membership information and I asked her if it was okay to use mine. She raised her voice and said "Who are you?" I was so taken back that I couldn't say anything for a good five seconds. I'm a pretty blunt person but I have not done anything or said anything to piss her off so I couldn't understand why she was so rude. I told her I was his girlfriend and she explained that if he's not listed as a member under my account he wouldn't be able to order any contacts from them. After the whole debacle, we started walking away and she only acknowledged by boyfriend and didn't even apologize. DID I STEAL YOUR F'CKING DOG OR SOMETHING? Can't believe Costco would have someone like that representing them. I'm not taking my review down until I get an explanation for her rudeness. read more

I've been coming to this establishment since it opened and have been using my fathers Costco card without problem at multiple locations up until today. Christine at self check out did not even see my card and asked to see it out of no where most likely profiling me because I'm young. She took our items and told us we were not allowed to purchase them. I understand if this is policy but I have never ever been informed of this throughout the years and was not met with kindness when she took our things. Please do better in the future and retrain Christine to better inform and handle customers. I loved coming here up until now. Lost a loyal customer. read more

The store is great, we love the variety of items available. With that said please beware of the welcome greeter. One day they don't require the card the next they do, or the people if front or behind me don't get stopped and I do. I do have a hearing impairment so I understand if I don't hear the greeter, and they tap my shoulder. However when she grabbed me by the arm that was uncalled for, I'm not okay with having hands put on me. read more

Went to get my membership card today, Jaleica was extremely rude and pushy at the counter. She kept pushing my family to upgrade our membership, I kindly declined, she stated it was her job to tell me about the upgrade, I declined again, she became agitated and asked me why I dont want to listen to her, and I said AGAIN, I do not want to upgrade, thank you. At this point she was rude and condescending, NOT COOL COSTCO read more

This was my first time ever to COSTCO and while waiting to get my membership, this poor Elderly lady was getting hassled to upgrade to the "Executive" and Credit card after she showed that she was not interest... yet they kept trying to hustle her... Shoot even after three attempt to say no myself they still tried to hustle me... no means NO! read more