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Costello Property Management

1.1 (10 reviews)

Services - Costello Property Management

Property management

Apartments

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Real Property Management Express - Real Property Management Express Building

Real Property Management Express

(38 reviews)

Horrible experience avoid at all costs. Moved here from out of state sight unseen. We own multiple…read morerental properties and just wanted something nice until we buy a house here. We signed here for the indoor/outdoor pool with 24/7 access. They changed the rule to close at 11pm shortly after moving in. We found this out last night when this horrible lady came in yelling at us and clapping her hands at 11pm about giving us lease violations and threatening eviction. We had our ESA service animal with us and they charged us $120 for this (illegal) and $120 for pool after hours. Completely unprofessional and she shouldn't be employed any longer. The halls smell like weed every other day, I've witnessed drug deals outside our apartment. A girls car window got smashed in the other day. The police are here every other weekend. The apt provided WiFi is in out all day and hardly works. They say the pool rules are for safety but obviously just to save money on insurance. Terrible place to live.

I have submitted a total of 3 applications, paying a $59 application fee each time. The first 2…read moretimes, the property I was applying for became "unavailable" and I was told to chose another property. The third time, I found the perfect property and then was told my income wasn't 3 times the rental amount. I provided proof of income that showed monthly income exceeding 3 times the rental amount. They informed me that my year to date income was used and that didn't prove enough income. I explained I had a medical procedure requiring time away from work but I was recovered and returned to work for several months since then, even providing more evidence of income prior and after the medical procedure. They told me to chose a lower cost rental. I wouldn't recommend this company to anyone. Totally a waste of time and effort! If I could rate a 0, that would be too much!

Alpine Property Management

Alpine Property Management

(6 reviews)

Just a bizarre experience. Met for a few walk throughs, decided on a property I liked and then got…read morecompletely ghosted by everyone despite multiple attempts to reach out. I was in a time crunch so wasting my time was certainly not appreciated. I did end up finding a brand new, nicer place with more space for a way better price but they certainly didn't aide in anyway to an already complicated situation.

Scam Company, Avoid they will try to make you pay to renovate a property you rented…read more June 2022 had rented a property via apartments.com, half way through the lease the landlord switch from apartments.com over to Alpine Property. Alpine after taking management of the property did not conduct an inspection (as noted by multiple employees saying there is none). There were multiple maintenance requests put in that went unfulfilled or fell on myself (tenant) to handle. There was a severe leak in the bathroom that continued for months as plumbers were called in, with no solution found. Eventually I had to suggest looking at the possibility of a roof leak (most water came in after warm days after a snow) to which finally his was taken care of. Upon move in there was no handle on the fridge that stayed that way until leaving. The house was noted from the landlord as not in perfect condition, and had various flaws; commenting this was "the charm of the place". Before moving out I called the Alpine office stating that I was moving and if I needed to do anything further, as well as if they had any other properties available. I was told no. This was 3 months prior to move out. As move out closed in I contacted them again for their checklist and I was then informed I did not tell them I was moving out, I let them know I did, and who I talked to. I was told that that person didn't know better and it's my fault. I also told them about the various issues with the place upon move in and how the owner can confirm this, to which she did. When receiving the deposit disposition they disregarded all of the information on prior damages and blamed me for them, eventually some items were removed but many were left on even though the owner states they were like that. I also hired a professional cleaning service for the move out to which this was apparently not good enough for Alpine (it was spotless) and they comment it was $150 to wipe behind oven and microwave. I was also charged prorated rent for their employee not telling me proper move out notification procedure.

Costello Property Management - propertymgmt - Updated July 2026

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