I have contacted this company for plumbing work (toilet, shower, etc) for a new addition on 1/20…read more I was referred to Tim, who was on a vacation at a time. I emailed him and he said he will come by once he is back. Emailed him couple of time after with no response. Finally on 2/5 I emailed him asking if he is still interested in the project, he said he can stop by today 2/10. When I emailed yesterday to confirm, he said he is not available for foreseable future and they are an HVAC company and don't do just plumbing installs. Very unprofessional and wasted a lot of my time.

Mike Travers did a A+ job putting in a new sink and faucet as well as replacing all the old pipes…read moreand re routing some as well.

Very responsive and professional. Joe, our tech is highly knowledgable in problem solving and…read moresolutions.

Last week I was working in my yard all day. Temps were in the high 90's and it was humid as heck…read more Wouldn't you know our water gave out just as I was about to take a refreshing shower! A quick call to Master Plumbing and the fix was on the way. They came out to Wallingford from Ludlow and identified a seized Gravity Pressure Valve which MASTER PLUMBING's polite and friendly tech replaced in no time. Thank you JD for hiring a very professional and caring crew.

Needed to have a burst pipe leading to an outside faucet replaced. Called Bob after checking on…read morethe internet. He had very good recommendations. It took a few days to connect (he was ill with pneumonia), but when we connected he was at my home that same afternoon. He did a great job. he was informative and helpful. Couldn't ask for anything more.

Bob is the best ! Total professional, who shows up when he says he is going to and gets it done…read morefor a fair price.

Plumber showed up right on time, was professional, courteous and did great work under slightly…read morechallenging circumstances. Recommended.

Fast response time. Courteous both on the phone and in person. Job completed in a timely manner…read more Very happy with this company and their work ethic.

802 HVAC did the heat pump installation for my home in Brookline Vermont. The owner, Cody did all…read morethe work. His prices were reasonable and he took the time to listen to my wants and needs before suggesting the best system for me. Cody was reliable with tremendous attention to detail while installing the system. He took the time to answer any and all of my questions and let me know he is always available to answer any others I may have. I would highly recommend this company for any of your HVAC needs.

From the owner: We are a family owned company located in Southern Vermont with over 15 years of experience. We are…read morehere for all of your heating, cooling, and plumbing needs including hydronic heating systems, heat pumps, and conventional forced air systems as well as full plumbing and mechanical construction and remodeling services for commercial or residential properties.

Nelson is the kindest man and knows his stuff. With no heat on a Saturday night with temps below…read morezero and winds above 25 mph, Nelson dove over an hour to address our heat issue. He is honest and very knowledgeable plumber. I would highly recommend Nelson for big or small jobs!! Thsnk you so much Nelson. Cathy & Michael.

From the owner: Over 25 years of experience installing residential and commercial plumbing, heating and cooling…read moresystems. Specializing in Mini Split and Ductless , energy efficient systems

John Kelly installed a unit in my Vermont home in 2014. He has been a tough man to get hold of…read morewhen needed, after the job is done. Sadly I needed him every year there after. The unit has needed one part or another every single year.. Aside from and in spite of annual upkeep, he has cost me additional money every single year. Now I have learned that the unit was vented improperly and had a significant effect on the fresh air circulation. Which in turn has cause soot build up on the unit. More money. I have tried numerous times to get in touch with John over the past year via email or voicemail. Unsuccessful in both areas. It is both sad and frustrating to put your trust in someone who claims to be a professional. Find someone else.

John was a pleasure to work with. We have a second home in Vermont that was without a furnace…read moreheading in to late October. I was having all sorts of trouble getting anyone to call me back and schedule a date to come even look at it...until I called John. I called at 5pm in the evening, expecting to get a call back later that week. He called me at 6:30pm, and went to see the job within 2 days. The quote was very fair, and significantly below the one other person I had been able to get to look at the job. A week and a half later, we had a new furnace and new hot water heater, 2 days ahead of schedule. John communicated with me daily, let me know of anything unexpected, and was on time and on budget. Managing repairs from afar is always a challenge, but John made it easy with great communication, including pictures. He even checked in with me 2 weeks later to make sure everything was working correctly. I wouldn't hesitate to call John again. Truly a professional.

Employees should have training to learn how to speak with customers in a caring manor. Jen, you…read moredon't know everyone's life situation so next time you belittle someone and their financial situation during a cold winter when they need to keep their kids warm and the BROC hasn't replied in weeks, how about you don't use the words "we're gonna have a problem". Cota and Cota- check your employees and for everyone else ask for someone other than Jen when you call.

From the owner: "Our highly trained service techs, delivery drivers and customer service reps are the lifeblood of…read moreour company. We promise to give you the best possible service that you demand & deserve." - Casey Cota, President