My fiancés parents had a problem with their oil fired boiler. They called Gary Jackson Heating…read more Services to get a quote. The company representative was out and gave a very reasonable quote and stated what they would do during the boiler replacement. On the install day the crew from the company was out exactly at the time they promised. The job was done quickly, efficiently, and equipment was from a well known manufacturer. The old equipment was removed and location was cleaned. The company offers maintenance of equipment in addition to the warranty provided by the equipment manufacturer.

I ordered a heating/ac unit last September and it never worked. They fixed the heat in February but…read moreI never got air conditioning. My unit that was replaced had no trouble with the air conditioning. We are under some warranty process and stuck waiting for a mystery part. No air conditioning, very hot. Not offered a replacement unit yet. Taking too long. I paid in full immediately and we can't cook or work in the apartment because we are uncomfortable. They were nice and gave us a temporary portable unit for one bedroom. We have two bedrooms and now cannot have our daughter visit us since we have no air conditioning. Yesterday the air quality index was high so it is not recommended to be outside. They are supposed to be the best people around so really afraid to try the competition. I thought I would have had a replacement part in June but did not happen. Very disappointed.

Experience and knowledge. They are easy to work witb and have fair pricing. Chris has a deep…read moreunderstanding of systems and how to approach them when it comes to repairs and inspections. Will definitely be recommending them.

We had a flood in our basement due to a sub pump failure they were here with in 1.5 hours and had…read moreeverything and fixed it. Since in was 30" deep I again called for the water heater again they came that day and fixed everything. Amazing service and the charge was so little since I knew it should be much more. Use this company for all you needs!

Look elsewhere if you have the choice, but if you are out of options make sure you write down the…read moretime your technician arrives and leaves, then be prepared to call the office and straighten out the extra time tacked onto your bill. I have used them repeatedly over the years and this is not an isolated incident.

BE WARNED The service is good, but They charge $150.00/hr…read moreTRAVEL TIME for service and THEN pad the service time. NO service is THAT good.

John Kelly installed a unit in my Vermont home in 2014. He has been a tough man to get hold of…read morewhen needed, after the job is done. Sadly I needed him every year there after. The unit has needed one part or another every single year.. Aside from and in spite of annual upkeep, he has cost me additional money every single year. Now I have learned that the unit was vented improperly and had a significant effect on the fresh air circulation. Which in turn has cause soot build up on the unit. More money. I have tried numerous times to get in touch with John over the past year via email or voicemail. Unsuccessful in both areas. It is both sad and frustrating to put your trust in someone who claims to be a professional. Find someone else.

John was a pleasure to work with. We have a second home in Vermont that was without a furnace…read moreheading in to late October. I was having all sorts of trouble getting anyone to call me back and schedule a date to come even look at it...until I called John. I called at 5pm in the evening, expecting to get a call back later that week. He called me at 6:30pm, and went to see the job within 2 days. The quote was very fair, and significantly below the one other person I had been able to get to look at the job. A week and a half later, we had a new furnace and new hot water heater, 2 days ahead of schedule. John communicated with me daily, let me know of anything unexpected, and was on time and on budget. Managing repairs from afar is always a challenge, but John made it easy with great communication, including pictures. He even checked in with me 2 weeks later to make sure everything was working correctly. I wouldn't hesitate to call John again. Truly a professional.

Bill from All-Pro Plumbing,…read more Was great with an easy going friendly style. Like your son, grandson or friend were doing the job. Hard to find that kind of service today. Meticulous with all the details of the job he performed. Made it a point that he does it right or not at all....even made a few suggestions that we talked about and instituted to make the job even better. Easier for me to get to and maintain the outdoor spigot. FAIR PRICING for a job well done. You can't get a better person for any plumbing job you need to have done. Bill will be my go-to guy for future plumbing needs!! Thanks again Bill, for your prompt and excellent service. Bronc N. Goffstown

I hired this company to install my air conditioning system in June 2024. Unfortunately, the…read moreinstallation left an air leak in my HVAC panel that should not have been there. On May 22, 2026, the installer came to inspect the issue and confirmed that the leak was the result of the installation. He told me he would return to repair it. Since then, I've made repeated attempts to schedule the repair. Communication has been inconsistent, and getting a firm commitment has been extremely frustrating. He was supposed to come on Monday, but after I called to follow up, I was told he was camping and would come later that week. As of today, I still have not heard from him, and I have been unable to reach him. I understand that schedules can change, but two months of trying to get a confirmed repair date for an issue that was acknowledged by the installer is disappointing. I would have appreciated honest communication and timely follow-through. Unfortunately, based on my experience, I cannot recommend this company due to the lack of accountability and customer service after the installation.

ARC originally installed a Fujitsu mini-split system more than a year ago and, for the most part it…read morehas performed well. A few months ago, I had some siding done on the house and the last day at my house, one of the contractors put a sheet-rock screw through the power lead to one of the mini-splits. Unfortunately, it rendered all of the mini-splits inactive and I called ARC to fix. I was the one who discovered the screw through the wire so I told them what was, at least, the initial problem. ARC told me that I needed a licensed electrician to fix the power lead even though their installation tech (who's not an electrician) wired it in over a year ago. So I had to fix the wire before they'd even come out to my house. After I fixed the wire, they arrived late on a Friday when I wasn't even home and did some trouble-shooting. An hour and a half later they came to the conclusion that there were 3 blown fuses and left. 2-weeks and a couple of my phone calls later, they finally received the fuses and came back to my house to install them. My siding people also left some of the "line-hide" duct work off and ARC's guys attempted to put it back together. Two hours later, they finally gave up and said that the "wire-hide" had been modified and I might need some new pieces. So after 3.5 hours of labor I had a working AC but the "line-hide" duct-work, remains unfinished. ARC also charged me $24 for a truck-charge. Would this have been waived if they didn't bring their truck? To add insult to injury, the water heater that ARC installed at the same time as the AC system starting leaking around a "crimp" fitting. Apparently soldering is passe! Obviously they are choosing not fix the water heater under warranty either! I realize that a lot of this problem was not ARC's fault but what they did after the fact pisses me off. Can't fix a wire with a screw in it? Hour and half to find 3 blown fuses? 2-weeks to get these (highly specialized) fuses? 2 hours to figure out that the "line-hide" had been modified? How about some good will because the water heater is leaking through one of their lousy crimp fittings? Lastly, the service manager Scott, took two weeks to get back me and tell me "It is what it is". I'm paying the bill ($384) but they'll get no recommendation from me!

Very Veteran unfriendly when it comes to employment. They toss new sales people to the wolves and…read moreexpect a new person to have a 6 figure pipeline in under 90 days. Unrealistic expectations without the proper training and guidance.

Ciardelli is the best! We have been using them for about 7 years now and have never had a bad…read moreexperience. I placed an online fuel delivery order last night at 5:30pm and the truck was at my house this morning at 7:30. The driver Steve R. was friendly and pleasant!

After 15 years as a loyal customer with Ciardelli Fuel Company, I've sadly switched providers due…read moreto recent issues. For years, I paid around $4.79/gallon for propane with no problems. Then I saw Dead River advertising $2.39/gallon. When I called Matt about matching a better rate, he initially offered $3.79, and only matched Dead River's price after I said I was leaving. The final straw was a boiler service call: The tech replaced a thermocouple, but the issue persisted. Turns out, one of our two tanks (which they've filled for years) was empty--they forgot to fill the main house tank. We were without heat and hot water during a big family gathering from out of town. As a 'will-call' customer, I was told emergency delivery would cost extra, though they provided 100 gallons as a 'courtesy.' Worst part: The thermocouple wasn't faulty; the problem was the empty tank. Yet they still charged the full service fee for diagnosing their own delivery mistake. I've switched to Dead River (along with several friends and even some Ciardelli employees I've heard from). It's disappointing--wanted to support a local, family-owned business, but I felt treated more like a profit source than a valued long-term customer. Matt & Andrew: Please do better for your loyal clients and staff.

I have contacted this company for plumbing work (toilet, shower, etc) for a new addition on 1/20…read more I was referred to Tim, who was on a vacation at a time. I emailed him and he said he will come by once he is back. Emailed him couple of time after with no response. Finally on 2/5 I emailed him asking if he is still interested in the project, he said he can stop by today 2/10. When I emailed yesterday to confirm, he said he is not available for foreseable future and they are an HVAC company and don't do just plumbing installs. Very unprofessional and wasted a lot of my time.

Mike Travers did a A+ job putting in a new sink and faucet as well as replacing all the old pipes…read moreand re routing some as well.