1. Cotati 76

    1. Cotati 76

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    Cotati, CA

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    Cotati 76

    2.9 (9 reviews)

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    Post car wash 76 photo from inside of my vehicle

    I pulled up in the evening to fill gas and get a car wash. As soon as I turned off the car in the car wash, the front spinner rotated down and completely dropped onto my front window and shattered the glass, felt like a shotgun went off, fortunately it didn't break, but I was shocked. I have had tons of car washes and never had this happen once! I was very fortunate it didn't break in the car wash, that would have been a bloody disaster. But i did remember quickly to get a video and photos while in the 76 car wash! Breanna the attendant was super understanding and wrote up the incident report, had compassion and took photos, she gets all 2 stars. Unfortunately The follow up with manager Ray G and DM Bob Allison have been non-existent. The failed to respond to half a dozen calls the next day and the when I finally reached Ray, he said your incident has been sent to United Pacific and you will hear back from them in 1-2 months! I was like WTF!!!! Then he said the DM will call me back and he never did! I felt like they didn't give a shit about what happened and it was not their problem. Watch out for the 76 car wash, I claim equipment negligence and shitty upper management customer service. I have attached the photos of what their car wash did to my vehicle front windshield, if they come clean, actually respond and reimburse me I will update my revise my review. Otherwise watch out for this car wash! You have been warned.

    Carwash with brushes of cloth leave your car shiny and dirt/bird poop free!

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    5 months ago

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    9 months ago

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    6 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    Costco

    Costco

    3.4
    (253 reviews)
    $$

    I often stop here for gas when we are in the area, and if time permits, we also go to the warehouse…read moreto pick up what we need or see what new items they have in stock. I like this location because it is less crowded than the ones closer to us, and it often has items on sale that I do not see at the others. During this particular visit, after filling up the gas tank, I bought a couple of bags of my breakfast cereal, Quaker Simply Granola, which was on sale, and a bottle of Johnnie Walker Black Label for a friend who loves scotch. On our way to the cashier, I connected with my other half, and she found a couple of Levi's pants she liked. Between the sale items and a few unexpected finds, it turned out to be a productive stop.

    I love Costco for many reasons: great deals on clothes, food, gift cards, and appliances; a full…read moregarden area; and the fact that our Costco carries local wines and offers great deals on wines and other liquors. And the gas station is always a winner; sometimes it's crazy busy, but it's also very efficient with its setup. I just paid $6.39 a gal, omg, we are all suffering right now with gas prices. Even though it's rarely a great idea to come on coupon day lol, and don't forget the $1.50 hot dog and Coke, you cannot beat it. I got one today, perfect And I've been a member forever lol my dad put me on his eventually I got my own membership totally worth it, I'm black card so I get my dues paid and have a little present 2% cash back and it's just my hubby and me and we still stop to get our regular must haves. If you're not already a member, I think you should check it out. It's definitely worth it, especially if you have kids. Cheers, my friends SYOY June 3, 2026

    Chevron

    Chevron

    2.5
    (11 reviews)

    Please excuse the profanity I will be repeating, but in order to relay my shock, I have to use…read moredirect quotes. Would like to start by saying that this Chevron Mini Mart has some excellent Managers and employees! John is definitely a standout! Have always received polite and efficient service when I go in 3 - 4 days a week to play Lotto. Today, walked in and the first thing Twan said to me "you playing 50 Fucking Lotto". Wasn't even a question. When I responded with, you know it's inappropriate to use profanity". He said, "is Frick'in better?" In total surprise, I stepped away and found another young man (who was stocking) and asked him to help me with my Lotto. He did put the slips through and had to have Twan take the cash. I then told the other youngman the reason why I asked him to help me and asked Twan to repeat what he said to me. Had to ask him three times and finally, he said, "Fuck". I told him, as least step up, be a man and admit to what you said." Around that time an Assistant Manager (?) came out and apologized. Horrible service, foul language, no recovery! Depends on where your standards lie . . . this should not be tolerated. Check the video . . . and hopefully you have the audio?

    Haven't used oil stop in years. Mainly because of the constant up sales. Decided to use today…read more Service was very slow. Sat on the rack for 45 minutes before anyone even approached me, mostly because I got out of my vehicle and complained about the wait. Ended with sticker reminder being broke

    Shell-East Cotati Carwash

    Shell-East Cotati Carwash

    1.3
    (32 reviews)

    (1 star) Absolute scam car wash and the rudest, most…read moreincompetent management I've ever dealt with at any gas station. They should get zero stars! Paid for the top-tier wash (triple foam, graphene, tire shine, the whole thing) and got literally NOTHING but a basic rinse. No foam, no graphene, no extras at all. Went inside, first employee just shrugs like this is normal (because it obviously is). Then the manager (young Hispanic woman) comes out already locked and loaded with her autopilot BS she's clearly said 500 times before: "I have to check the cameras, write your number down and I'll call you." Hands me a pen that barely works and a scrap of receipt paper. Had to press down like I'm carving into stone just to write my number because even the damn pen was broken. Shocker--no call ever came. This is NOT rocket science. Her ONE job is to make sure her employees actually fill the soap tanks, stock the chemicals, keep the machines working, and run the place properly. Instead they're all trained to be cheap, cut every corner, save a few bucks on supplies while still charging full price for premium, and then hit you with the same fake "I'll call you" routine when you get scammed. Systemic laziness and stupidity that starts at the top with her. She deals with these exact complaints every single day yet does nothing to fix the root problem because that would require actual work. Tried the air machine after--completely dead. "That's not our machine, we don't control it." Real cute. California law says you HAVE to provide free working air to paying customers. It's on YOUR property. If your vendor isn't fixing it, get a new vendor. It's not that hard. I've been to dozens of other Shell car washes in California and never once had an issue. This specific location is intentionally ripping people off, refusing refunds, and hiding behind the fake "I'll check the cameras and call you" routine because they've been getting away with it forever. Stay far away. Go literally anywhere else. These people do not deserve your money that is clearly not being reinvested into the services they are required and expected to provide. I'm an attorney and I was visiting the area because I have family nearby and it's apparently known about town that this location is incompetent. (Already reported to Shell corporate and filing complaints with California Attorney General and Weights & Measures for the repeated fraud and broken air machine. Enough is enough.) All you have to do is the right thing. Spent $87 for gas and NO CAR WASH just a weak water rinse. This manager who just chit chats on the phone outside should take a trip to San Francisco and visit the Shell on 19th Ave and Lincoln to see what a REAL functional car wash is all about ! Provide the actual service that people paid for - Simple right?

    Would give ZERO stars if possible. Horrible place that I do not recommend and will never use again…read more I went here to purchase gas and decided to get a car wash as well. After I was done fueling I went to the car wash which was empty and input my pin and was directed to drive forward. I drove forward until I saw the light turn red and then looked down to put the truck into park and double checked all the windows. When I looked up I saw the yellow light flashing to back up which I started to do and then the wash completely turned off. I backed up to see if it would restart but it did not so I went into the store to see if they could restart it. The lady said she needed to watch the video which she pulled up and it showed that I had stopped, the light went red, and then started flashing yellow for a few seconds and then right when I started to notice and back up it shuts off. She then tells me that this is not a "malfunction" so they cannot issue me a refund and restart the wash???? I tried to discuss this with the lady but she wouldn't listen. This is illegal. How can you charge a customer 17 dollars for a car wash and then when it aborts the car wash you don't restart it or offer a refund? This feels highly illegal and I am reporting to the FTC and california department of justice as a deceptive business practice. I don't typically leave reviews but this was absolutely unbelievable and then when I told the lady that this was poor customer service she told me that she wasn't being rude so it wasn't bad customer service... what??? Absolutely ridiculous and this business just lost all of my family and friends business.

    Cotati 76 - servicestations - Updated July 2026

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