We've been with StoneBuilt Insurance since we moved to Saratoga Springs back in 2001--and we've…read morenever once looked elsewhere. First with Alex's father-in-law, and now with Alex himself, this agency has set the bar in every category that matters: personal service, quick response, and consistently competitive pricing. When we moved to California six years ago, we didn't even consider switching. That's how much we trust and value this team. Whether it's auto, home, umbrella liability--you name it--Alex has handled it all with a level of attention and care that's rare these days. What really sets StoneBuilt apart is that you feel like a person, not a policy number. Alex is responsive, knowledgeable, and proactive--he checks in, shops rates when it makes sense, and always makes sure we're covered without overselling. It's the kind of small business you want to support because it actually shows up for you. If you're tired of waiting on hold with big-name carriers or wondering if your coverage actually fits your life, do yourself a favor and call Alex. You'll get a real person, a real relationship, and real peace of mind.

Really professional! Kyle was so easy to work with! He made it sooo easy! We will definitely refer…read moreall of our friends to this company! He really cared and he made us feel comfortable about the coverage we needed and made the transition stress free.

For more years than I can count Lee and his staff have been there for our family with exceptional…read moreservice, so if you're looking for honest insurance value be sure to check them out!

Like many other low‑star reviewers, I initially had a pleasant experience with Lee and his…read morereceptionist, Nicole. That changed once I needed to file a claim. After discovering I was being charged for a service I was unable to obtain benefits from, I repeatedly requested clarification and documentation regarding my policy. Despite multiple inquiries, I did not receive the information needed to understand the changes made to my coverage. When I informed Lee that I was still awaiting documentation for an open state insurance case, he responded by telling me to find another agent rather than helping resolve the issue. Based on my experience, there was little interest in problem‑solving or supporting an existing customer--only in acquiring new business. Potential customers should proceed with caution. This office's 2.5‑star rating exists for a reason.

visited my insurance agent today Doug Neil for a new insurance policy and quote..been with him over…read more30+ years and his staff is welcoming friendly and very helpful and knowledgeable,makes getting insurance for your needs very easy and they shop around for you to get a better deal.Again the whole process is quite and easy with his professional staff helping and guiding you through it all..Whole heartedly would recommend him to anyone for any insurance needs..give him a visit and find out for yourself?5 STAR RATING

I had an accident in July and the agency was right there for me. Fast forward to mid September…read morewhen there was a big issue with the other car owner, Doug Neil himself went to bat for me with both insurance companies and put me completely at ease. I'm so grateful that I'm with a local agency that treats me like a neighbor. Huge appreciation!

I've been dealing with the Connors Agency for insurance for years now. They're a great local agent…read morewho legitimately is looking out for you. I've had some random issues come up over the years and there was never an instance when they were not reliable. They always get the job done and work very hard to find you the best rates, which is a trait that you can't beat when shopping for insurance. Insurance is a pain in the ass to deal with, but Connors makes it easy.

Well, Maryann O'Brien is very professional in every way....her very unique personality is quite…read morerefreshing! She was very helpful explaining the entire process to my husband and he certainly enjoyed her work ethic combined with her witty humor....We certainly will never forget Miss Maryann!!!!

I had a great experience working with Mary Ann O'Brien for my auto and home insurance. She was…read moreproactive from the start, took the time to understand my individual needs, and explained all my options in a clear, detailed way. Best of all, she saved me a lot of money without cutting corners on coverage. Mary Ann is knowledgeable, responsive, and genuinely cares about her clients. I wouldn't hesitate to recommend her.