Great place to work, making a difference in peoples' lives. I've worked there since February and…read moregreat people run the place.

Homeward Bound is a fantastic multi-level, win-win for the entire community. Not only does Homeward…read moreBound take care of families in need. They also teach skill building classes in the kitchen. They have a community garden that grows fresh green for the kitchen. They also package and sell sweet and doggy treats. When not teaching cooking and food skills classes, Homeward Bound offers a banquet space that can provide full service meals or just a meeting space. The banquet space has a drop down screen, and built in camera equipment for your high tech needs. Another five stars for Homeward Bound if Marin.

I have called this agency more than three times and not one person called me back. I would not…read morerecommend this non profit agency. Bad customer support. They advertise that they help with rental assistance on their website and city of Santa Rosa website that they have funding for rental assistance if you qualify. But how can you provide this if you don't answer a phone call and return calls. Bad business.

The Ecm they linked to my case was always rude never compromising never trying to work with me. It…read morewas their way or the highway I requested copies of documents that I signed, which I'm entitled to they did not give them to me. They just called my phone and told me they're no longer going to providing service to me and that I'm not allowed on the property And to not come to the office but would not give me a reason why I never did anything to warrant any of this they had discriminated attitudes and demeanors towards me and my partner from the start of meeting them and I do not recommend this place and I think this place needs to get investigated

So impressed by the compassionate treatment of residents here. Truly amazing work on a shoestring…read morebudget.

I love Raphael House! I used to know it well. The brothers and the sisters there are wonderful…read more The food was fantastic. It's been a long time since I've seen it. I would love to visit again~ soon!

- They have great people - They have great hearts…read more- They have great programs - They provide warm and sweet time for you. - They inspire you. - You cant stop loving them.

I love this place!! They help you get your life together give you a safe and warm place and if…read moreyou're willing to do the footwork it is truly an opportunity house

A great group of people who Genuinely care about helping…read morepeople in need. I highly recommend Them.

I have only donated here. Very easy to donate, staff seems kind but be mindful of what you coaster…read more I have donated things that in hindsight I don't think a homeless person would benefit from (decor) and they...took it? Wouldve been better to put on a buy nothing group (dont donate to goodwill. They throw most things away) I wish they had activities for the homeless. I have a homeless friend and he says they do t provide things for him to do so he just walks around all day. It's sad

their breakfast usually suck, but their lunches are top notch. Thank you for everything!read more

Likely best free Bay area breakfast oatmeal/grits…read more Likely best free Bay area macaroni and cheese. Though likely dependant of cook. You may complain garbage bins everywhere but, there is recycling and compost. IMPORTANT. Right outside, Farmer's Market.

I started out at the sheds on 27th. Great staff and awesome food. Only problem with this…read moreorganization and place is person named Ginger!! She has the worst attitude and will make everything for you as hard as she can. Not a good fit for Operation Dignity or the homeless she speaks or deals with. Great organization terrible person. I have spoken to people that have moved from here because of her. Great place to start your journey off the street. I still miss the food.

Just made a donation to help!!…read more Seem like very friendly people!! Glad to be a part in whatever way!!

Maybe they are fine at the services they usually work on, I can't speak to those, but they really…read moreshould not be handling government grants, etc. It's beed a total mess trying to get my covid grant hammered out, and yes, my landlord has been a big part of the problem (probably the biggest), but Shelter Inc. has not been that great either. They are unresponsive through any means besides commenting to them publicly on facebook... they will not reply to my emails until I do this each time. Also, they originally said they would (in no uncertain terms) cover a certain amount of my past-due rent, and now that they finally sent out the official documentation for it, it is for almost $1,000 less than what they originally promised/what I owe. And this is already after they sent the check for this lower amount... So I hope they can send another check with the remaining ~$1,000 that they already said I was awarded and which I still owe... Also, the message that accompanied the document to my landlord was very hard to parse with many grammar mistakes, so I do wonder if poor literacy of some of the employees is part of the problem here. Overall, it's been a very frustrating situation, and I'm glad that the latest set of rent relief grants is being handled directly by the government rather than through an NPO that is clearly not equipped to handle such a big responsibility, at least not on top of their other normal services. Also, they collaborate with pro-eugenics, anti-autism groups like Autism Speaks, and when I wrote a comment pointing this out on their facebook post that was authored by Autism Speaks, they deleted my comment!! Very ironic, especially as I and my roommate are both neurodivergent clients of theirs now... but on top of silencing autistic people on a post about autistic people, they really shouldn't be censoring any input from the public as they are serving the public and receiving government money. I hope they can improve since it's good to have (I believe) a secular homeless shelter, which is unfortunately rare.

This organization could be great, unfortunately it has poor leadership. With John Eckstrom, His Son…read moreAdam Eckstrom and Brandon Wirth at the helm embezzling funding and poorly directing this organization will never serve as outlined in the funding agreements. Each year they find ways to pad their pockets, while staff turn over and lack of training weigh this place down. Please go to another nonprofit organization if you are truly in need of services. Services here are loosely provided and the in-house plan allows for the long term team to pad paperwork reflecting compliance with program agreements while skimming for themselves.