Great place to work, making a difference in peoples' lives. I've worked there since February and…read moregreat people run the place.

Homeward Bound is a fantastic multi-level, win-win for the entire community. Not only does Homeward…read moreBound take care of families in need. They also teach skill building classes in the kitchen. They have a community garden that grows fresh green for the kitchen. They also package and sell sweet and doggy treats. When not teaching cooking and food skills classes, Homeward Bound offers a banquet space that can provide full service meals or just a meeting space. The banquet space has a drop down screen, and built in camera equipment for your high tech needs. Another five stars for Homeward Bound if Marin.

their breakfast usually suck, but their lunches are top notch. Thank you for everything!read more

Likely best free Bay area breakfast oatmeal/grits…read more Likely best free Bay area macaroni and cheese. Though likely dependant of cook. You may complain garbage bins everywhere but, there is recycling and compost. IMPORTANT. Right outside, Farmer's Market.

So impressed by the compassionate treatment of residents here. Truly amazing work on a shoestring…read morebudget.

I love Raphael House! I used to know it well. The brothers and the sisters there are wonderful…read more The food was fantastic. It's been a long time since I've seen it. I would love to visit again~ soon!

I have called this agency more than three times and not one person called me back. I would not…read morerecommend this non profit agency. Bad customer support. They advertise that they help with rental assistance on their website and city of Santa Rosa website that they have funding for rental assistance if you qualify. But how can you provide this if you don't answer a phone call and return calls. Bad business.

The Ecm they linked to my case was always rude never compromising never trying to work with me. It…read morewas their way or the highway I requested copies of documents that I signed, which I'm entitled to they did not give them to me. They just called my phone and told me they're no longer going to providing service to me and that I'm not allowed on the property And to not come to the office but would not give me a reason why I never did anything to warrant any of this they had discriminated attitudes and demeanors towards me and my partner from the start of meeting them and I do not recommend this place and I think this place needs to get investigated

- They have great people - They have great hearts…read more- They have great programs - They provide warm and sweet time for you. - They inspire you. - You cant stop loving them.

I love this place!! They help you get your life together give you a safe and warm place and if…read moreyou're willing to do the footwork it is truly an opportunity house

A great group of people who Genuinely care about helping…read morepeople in need. I highly recommend Them.

I have only donated here. Very easy to donate, staff seems kind but be mindful of what you coaster…read more I have donated things that in hindsight I don't think a homeless person would benefit from (decor) and they...took it? Wouldve been better to put on a buy nothing group (dont donate to goodwill. They throw most things away) I wish they had activities for the homeless. I have a homeless friend and he says they do t provide things for him to do so he just walks around all day. It's sad

This place is horrible and needs to be either shut down or everyone needs to be fired ! The…read morecommunication for this place and the set up is ridiculous. They don't really want to help you , they don't get back to you , all they will do is deny you . For this to be a non profit it surely doesn't feel like it . I'm so disappointed in this service especially when we donate to services . They really need to do better .

Rotten food, rules changes constantly, seeing disable being kicked out into sleeping on sidewalks,…read morefavoritism among staff and theft from staff when clearing rooms also employees takes home food donations that is being donated to the homeless.

Been volunteering here for many years. The staff here go above and beyond. Monet runs the kitchen…read moreand cooks I don't know how many turkeys and pies and everything else for Thanksgiving. Lunch and dinner are served with love every day of the year. Hundreds of leftover lunches are delivered to folks in the community who line up around town for the soup and sandwiches. What's different about GRIP is that families get to stay together. And they offer services to go with the food and housing so that families can get back on their feet. Job search, parenting, literacy - there is help and support available for whatever the residents need.

On June 23, 2025, when I visited your office seeking a homeless verification letter…read more I came to your office accompanied by my home visitor, who was assisting me with translation because my English is limited. I am a single mother with two children, including a baby who has a serious congenital illness. I urgently needed the letter in order to apply for temporary housing at the Ronald McDonald House during my baby's upcoming surgery at Oakland Children's Hospital. Unfortunately, during this visit, I was treated with disrespect, insensitivity, and what felt like discrimination because of my immigration status. The supervisor, Manusiu Tuivailala, questioned how I obtained my California ID and repeatedly demanded my Social Security number. When I explained that I do not have one and described my situation, I was told that I could not be helped. Manusiu's tone and demeanor were rude, dismissive, and made both me and my home visitor feel uncomfortable and humiliated. When I asked for her name, she shoved her badge in our faces and said she was busy and had to go. Additionally, when my home visitor was offered water by a staff member, another staff member named Raasha instructed them not to give her anything. I felt threatened, unwelcome, and deeply hurt by this experience. As an agency that is supposed to assist vulnerable families and individuals in need, this behavior was unacceptable. I respectfully request that you: 1Review this incident and take appropriate action regarding the staff involved. 2 Provide clarification on your policies regarding assistance for families without a Social Security number. 3 Ensure that your staff receive training on treating all clients with dignity and without discrimination.