1. Cottage 2 Castle

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    Cottage 2 Castle

    5.0 (5 reviews)
    Closed 7:00 am - 10:00 pm

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    HomeTeam Inspection Service

    HomeTeam Inspection Service

    3.8
    (11 reviews)

    This ended up being an extremely disappointing experience. Nick Diedes (the owner) completed the…read morehome inspection for my house, but unfortunately missed identifying that half of the trusses were coming apart in the attic. When this was discovered after we closed, it was brought to his attention by my realtor. He admitted that he "should have caught this" but only offered to pay for half of the repair. I then consulted with a structural engineer, and he recommended that the trusses be replaced. I spoke with HomeTeam and said I felt that this should go through their liability insurance at this point. I was concerned about the potential cost and I felt that amount should be fully covered. They agreed to file the claim. Unfortunately the claim was denied by the insurance company due to the numerous 'not-responsible' disclaimers in their contracts. I then reached out to HomeTeam asking if they would still honor their original offer of covering half of the repairs, to which Nick simply replied "please see the attached letter of denial from my E&O Insurance Company". He did not acknowledge my request. Please see images below. It's truly astounding that such an obviously visible defect would not be identified during a home inspection. Furthermore, the disclaimers in the contract release them of all liability, so it makes one question the true value of even getting a home inspection. The repair ended up costing $4500 (not including the original cost of the home inspection, which they also did not offer reimbursement for). No one is expecting a home inspector to be able to see through walls, but they should certainly catch any issues with the home that are visible to the naked eye. 09.17 Update - The business responded but did not address any part of the complaint. Furthermore, they stated that the seller had a specialist do a roof inspection 6 days prior to the home inspection. That is correct - they inspected the exterior roof and shingles. They did not, however, go into the attic. There are absolutely no invention of facts in this complaint, as the business is attempting to state. I also had a real estate attorney review the insurance denial. He said he was surprised I got as far as I did, as these contracts are known for their hold not responsible and limited liability clauses. At the end of the day, this is not an issue of "Unforeseen issues will arise, and unexpected expenses will occur." This was an easily visible issue that should have been caught in the inspection. Please refer back to the review on 09.06.22 - this is not the first time this has happened with this business.

    It was a super smooth and absolutely incredible process…read more Nick and Megan were so nice. They have answered tons of questions we had as first-time home buyers and explained every step they've done. They were so thorough and detailed during the inspection and in the report. And we got our report super fast. We highly recommend Nick and his team. Thank you so much!

    Reliable Solutions Home Inspections

    Reliable Solutions Home Inspections

    4.3
    (16 reviews)

    Do not hire this company. They removed the wood securing my backyard gate and entered my property…read morewithout my knowledge or permission in order to take photos for the insurance company. I was not made aware of their visit until a month later, when I received the report and saw the pictures. I also have dogs, and I have no idea how they handled that situation while they were on my property. There was absolutely no justification for entering my backyard without contacting me first. If they had reached out to schedule a visit, I would have willingly allowed access for the photos. Instead, they chose to disregard my privacy and trespass on my property. And the worst thing is, they didn't even put the wood back securing my gate

    DO NOT USE THIS INSPECTOR. We used this inspector last April for a home inspection. This year after…read moretwo roof leaks, we found out that our roof is water damaged and missing slant decking so severe you there are holes as large as 6 feet wide and are completely bare with only shingles and underlayment showing and have sunlight coming in. He walked inside the attic and unless he was blindfolded or legally blind, there is no way he physically did not see the holes the size of himself or the sunlight pouring in from outside. He is lazy and incompetent and will give you a false report on your home. We are now in a home that we are over our heads in because Chad couldn't do a job that he was paid to do. Do yourself a favor and please use any other home inspector in the state of Colorado.

    Cottage 2 Castle - home_inspectors - Updated July 2026

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