The Vet was very kind and compassionate with my dog and the staff were quick with the bloodwork and tests and had him back in my arms in less than 10min. The doctor had to give me some bad news and I felt the empathy and compassion in his voice. read more

Cottage Animal Hospital - Cooper - Veterinarians Near Me - Oxnard, California

They gave my dog a shot which was the ones she needed they also did a nail trim but cut it to low

Unfortunately this morning, our 10 pound terrorist Murphy needed to cross the rainbow bridge. We called Cottage after Murphy had another siezure and the staff set us up with an appt. at 10:15 this morning. Dr Emad checked Murphy over very soon after we arrived and the look on his face confirmed to us what we knew we had to do. Dr. Emad was there with us during Murphy's final minutes and we felt safe knowing we had done right by Murphy. We've trusted Cottage for over 26 years now; the Dr. and staff always have a welcome smile and are willing to listen to our fur baby stories. Our trust has been well earned and we know we are always with the best of the best. Thank-you, Jimmy Cameron read more

Gave us the best care for our two fur babies. Been a long time patient here. They may always be busy but theyll make sure your fur babies get the proper care and attention! read more

One of my doggos almost died due to pancreatitis caused (we think) by meds given to him due to a limp. At the time, our doggo was vomiting up everything he ate and drank, then wouldn't eat or drink, declined to go on walks, wouldn't bark at anyone at the door, and then could only lie still curled up in whatever spot he ended up for the entire day. Unfortunately, doggo could not talk and tell us where it hurt. Dr. Emad and his staff spent hours with my dog over several months giving him IVs, prescribing him medications that we hoped would work, and monitoring his progress. Doggo was so weak that he had to be carried to and from the car to go to appointments, to and from his bed, to and from the backyard in the off chance he needed to pee and climb the backyard steps. In short, Dr. Emad and staff saved his life. They treated him with love and care, explaining everything they did for him with patience, thoughtfulness and thoroughness, knowing that no one could be sure with 100% certainty whether it'd work or not. They prioritized him as a priority patient due to his condition - and it made me feel better knowing that they were taking his condition seriously. It also made me feel more understanding of waiting in my car past my doggos appointment times because I now know they prioritize patients based on their condition. We've had doggo for almost 10 years, but it's amazing how the years fly by, you thinking and hoping and praying and wishing that your doggo would live forever and always have a great quality of life. We finally got the all clear recently that doggo's bloodwork came back normal. He is eating and drinking normally, back to greeting me at the door, barking at the mailman, and sniffing many things on his walks. And hey, his limp is also gone. He woke me up today by hovering over me in bed and then pawing my chest until I woke up and got out of bed. It was a little annoying, but mostly awesome because I have more time and memories with my sweet doggo. Thank you to Dr. Emad and his staff for taking care of my doggo and saving his life. Thank you for giving me more time with him. read more

Cottage Animal Hospital - Cottage animal hospital entrance....park in the front or there's street parking nearby. - Veterinarians Near Me - Oxnard, California

This is a great vet! My dog has a medical condition that causes scary head and body tremors. And Dr. Emad helped me to understand the various diagnostic and treatment options for it, so I could make good choices for my boy's long-term well being. My dog is now tremor-free and back to enjoying life, thanks to a medication that was ultimately prescribed. Staff is super-helpful and caring. They even called to check in on my dog after starting meds. Highly recommend! read more

I've grown up with furmaily my entire life and by far, both drs at Cottage provide the BEST care. Not only for their patients but the humans too. I'll never ever forget Dr Emad when it was time for our almost 16 yr old 100 lb golden Hurley to cross the bridge. He and a team came to our home because our Hurley was just too sick and weak to move. Once Hurley crossed, Dr hugged me and held me as I bawled my eyes out. I swear I saw him wipe his eyes too. He'd cared for Hurley since he was a puppy. That kind of compassion is unparalleled We don't see Dr Snyder as often but she's just as compassionate and just as thorough. Forever grateful I found you Cottage. Thank you for taking such great care of each of us. read more

Dr E and his staff are incredible. We have been coming to cottage animal hospital for years. The care they have given my four legged children has been one of a kind. Their generosity and warmth is exceptional. From our experience we highly recommend their office for your pets needs read more

I appreciate cottage hospital staff they are great.! We took our dog very sick unfortunately cowboy had to go to doggy's heaven which was so hard for my husband With there professionalism they took care of everything very fast .. I appreciate all Of them For there great job.! read more

Cottage Animal Hospital - They send us a post card - Veterinarians Near Me - Oxnard, California

I can't understand why so many negative reviews. This was my 1st time here on a Saturday morning as an urgent visit. They were able to assist even last min and without appt. I appreciated how forthcoming and honest the Dr. Emad was. He gave me options, told me that my 16 year old dog might not make it out under anesthesia which I expected for his age. He tried to figure out what was causing my dog to bleed from his nose. Ultimately we decided to put him down which was heart wrenching. It was of course not anyone's fault, as I mentioned the vet did everything in his power so we would not have to. He did not sugar coat it or give me false hope which is what I want in any doctor. The staff in the back 2 you g ladies and 1 gentleman were caring and amazing. Very compassionate. I appreciate the care and experience they provided us even as first time customers and gave our kiko the best goodbye we could under the circumstances. Thank you COTTAGE , Dr. Emad and your wonderful back office staff. read more

Cottage Animal Hospital - Goodbye to the best boy ever. 16 wonderful years we miss you. - Veterinarians Near Me - Oxnard, California

Lizet was rude and unprofessional. My dog scretched because it was stepped on and apparently that makes my dog aggressive and lizet thinks she can throw a muzzle at me and be rude about my ability to control my dog. The vet took time to speak with me. He said all dogs should be muzzled in a place like that. Well then muzzle all dogs and maybe there wont be issues. He even admitted that lizet has little patients. Maybe this is not the place for you to work Lizet! Sorry, I ruined social hour for you and we ruined your little party by coming in to give you guys business! Never had a problem until today! read more

I took my baby to get treated for parvo and the doctor was so rude and told me "good luck if she makes it through the night". Very unprofessional and rude doctor. read more

Cottage Animal Hospital - Dog - Veterinarians Near Me - Oxnard, California

I've been taking my dog here and previous dogs here before, but I feel that recently the past times I've taken my most recent dog, one of the front office girls seems like they don't like to work there or doesn't have sympathy for their patience and animals? I've heard from other people, but I disregarded their comments since this location was able to bring in my pet with flexibility better than other locations. The doctors are great, and the vet techs are great as well! However, when it comes to the death of your loved one, I heard no sympathy, or any regards of I am sorry for the loss of your pet, or anything like that? Just an okay. I would say for those coming to this location to be on your toes, especially when hard times are at your pets life. Not only is it hard enough to deal with the death of your loved one, but also the time and effort you put bringing your loved one to this location. I would recommend better training on Customer Service and/or have some sympathy for your patience and animals because sometimes it is hard for us to bring them in as well as seeing them supper or need a check up. read more

Dr Emad and his staff are amazing, I have been going there for over 15 years. First taking my in laws family pets dog and cats and then personally with my 11 year old Maltese Lucas. Ever since day one I can ONLY trust Dr Emad with Lucas and now my other rescued 11 year old dog Chloe and my almost 2 year old cat Kiko. Dr Emad and his staff always makes me feel like family every time I go and they always make sure my concerns have been answered, they are all very acknowledging, kind and patience, truly I don't know what I would do without them. This is what I tell them all the time. Dr Emad truly cares about our pets and always has the best intentions for their well being. I see him always concern and trying to figure out what's going on. He always makes sure I understand what's going on and always, always ask if I have any questions (over the years he got to known I always have questions) He's really the best and kindest veterinarian I've ever met. I trust my pets with him 1000%. Lizeth the vet tech is the BEST! My pets, especially Kiko loves her since day one and this is coming from a feral cat. Every time I go I ask if she's there because I know she'll take care of them like her own and always makes sure I leave there with all the information I needed. Elia, the office manager she's the kindest, she has got out of her way a few times to make sure she gets some of the medications on stock that Lucas has needed in the past. And always looks after the well being of my pets. Amanda, Jessica, Alondra and Erma the front desk girls are the best always answering my questions and getting back to me with answers as soon as they can and so grateful they are very patient with me as a pet owner, they are all very kind. And not to forget Marisol one of the techs too, she's so kind and caring every time I go she would ask how any of my pets are doing and also always makes sure I leave there with everything I needed to know. Cottage Animal Hospital is the best I do recommend it to any pet owner looking for a new vet. I always tell them, Dr Emad and his staff are the BEST. read more

Cottage Animal Hospital - Veterinarians Near Me - Oxnard, California

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We moved to Oxnard less than a year ago with our 3 dogs and needed to find a vet urgently during the Covid pandemic. No one would take us except Cottage. Now I see there was a reason for that...others must not trust it. I very quickly noticed that they hard-sell vaccinations. They kept asking me over and over about vaccinations and I kept telling them no, I didn't want or need vaccinations for the dog. (We don't believe in vaccinations after the main puppy boosters are finished as many have been proven to cause health problems and cancer in dogs). The reason we took our first dog in was he had scratched his eye and it was clearly infected. They wanted to remove his eye! Thankfully I drove him to Sherman Oaks to an eye specialist and he still has his eye. He does need to have a procedure on it and the surgeon asked for us to get some blood work and x-rays done locally so I emailed Cottage and told them I could bring him in anytime, just let me know when, via email. They REFUSED to set up an appointment via email even though I would have taken any appointment time. They'd rather lose a customer than make an appointment by email, which is very, very odd. Join the 21st century Cottage! People use email now and lots of people like to have things documented in writing. It's highly suspicious that you refuse to put things in writing. Recently we took our smallest beagle in for a teeth cleaning. Shockingly, the bill came to over $1400. We've NEVER paid that much for a teeth cleaning in all our years of owning dogs. Now I believe they likely pulled teeth that didn't need to be pulled just so they could charge for it. We're now stuck trying to find a new vet, but frankly, I wouldn't take a dead dog to Cottage Animal Hospital. People need to start filing complaints with the California Veterinary Board at vmb(dot)ca(dot)gov. read more

Uses extremely manipulative tactics to push unnecessary, expensive imaging and if you can't afford them on the spot they make you sign a vague waiver that if your dog dies it's your fault. Wouldn't give the dog back until we signed it. One of the techs wouldn't stop talking over us to the point where I had to actually say "excuse me if I could finish my sentence" more than once just to finish saying what the symptoms were. We brought our dog in for a basic lip infection that they were extremely dismissive about and wouldn't even consider treating unless we fork up $300 for abdominal X-rays...which is weird considering the complete lack of discomfort she showed when I felt around at home. The whole thing felt fishy so we called around and explained what happened. We we're able to get a quick walk in somewhere else at very little cost since we had already been ripped off here. Magically they didn't need $300 worth of X-rays, didn't talk over us once, and our dog actually got help. The best part? It turned out to be exactly what we suspected and asked these people to examine...imagine that. It took the other place 5 minutes to figure it out. At least we found a good vet out of the experience though... read more

Love this animal hospital! I take Mimi and Benji here for their continuous vaccinations and compared to Banfield, the wait isn't too long to be seen. Everyone here from the front office staff to the vet techs have been friendly and helpful. They do their best to care for the pets. I just wish they had more comfortable seating inside and outside of the animal hospital but it is what it is lol :) read more

Cottage Animal Hospital - Mimi and I at the animal hospital - Veterinarians Near Me - Oxnard, California

I've taken my miniature pincher to cottage animal hospital back in august 2022, for an injection for atopic dermatitis which this breed gets after so many years. And I know this. I'm not a vet but I have medical background experience..... So since this was helpful that time I had hopes in getting relief for my precious pooch again. But as vets do they want to run a lot of tests.. yes this is fine but the vet already knowing wouldn't give the injection but instead said he needed to run more tests Over $300. He's rude and condescending Not only will this vet try to rape your pocketbook, he has a certain snooty staff members that give attitude at the ask of any question about costs.... I wouldn't recommend this vet or hospital to a dead dog My Hercules was stressed out from his visit that he threw up a few times in my car NO A GOOD VET He and his staff get negative stars read more

Dr. Emad & his staff are amazing. It's heartening to see that such loving & caring people do exist in this world. I've been taking my dogs there for quite some time but lately I've been in constant contact while Dr. Emad & his staff were caring for my dog Sunny. After an extensive surgery, she was brought in often for follow up care & the staff was nothing short of fantastic in their personal treatment of Sunny & I. Instead of her being apprehensive of going to the vet as many animals are, she was eager to be treated by all the kind people at the hospital. I highly recommend them to anyone needing veterinary care. You will have comfort in knowing your pet is getting the very best care possible. A giant thank you to Dr. Emad & everyone at Cottage. read more

I took my dog in for a pre surgery exam before having her spayed and was expecting to be quoted no more than a couple hundred dollars to have her fixed but....... $820+ to spay a healthy dog....!?!? No, thanks! I provided her current vaccine record first thing at our appointment, and they still administered two vaccines that she had already received two days prior without asking/ notifying me until after they were done. Thankfully I realized the error when I got home, and they were able to grant a refund for those (about $50) and said that the double up will not affect her. They don't let you go into the facility with your pet or be a part of the exam either "due to Covid", so you feel pretty left in the dark. 2 stars because the staff that I spoke with were friendly and welcoming. Look elsewhere for services as there are plenty of honest/ transparent vets with much more reasonable pricing. read more

Do yourself a favor stay away!!! Don't do it!!!!!!! Run! PLEASE AVOID THIS VET AT ALL COST!!!! The staff here and business processes they practice are the worst I have ever had to experience. My dog who suffers from seizures has gone with out her medication due to their delayed policy's and practices. They will charge you for a paper prescription that is free everywhere because they know you wish to circumvent their practice and then knowingly give your dog zero refills for a medication that is supposed to be taken for life. They want to nickel and dime you at every chance they get with medication and then withhold meds and approval of prescriptions until then. Please be careful they will and can kill your pet. God please bless the families who are already working with these people, they are also rude and careless about the animals and families they serve. read more

My family and I would like to thank Dr. Mehrzad Emad and the entire staff at Cottage Animal Hospital. He's been going since he was a pup in 2008. He suffered and injury to his right paw. He was run over on 4/23/23 and was rushed to the emergency vet in Ventura. After a couple of hours of waiting we were told the best option would to amputate his entire right leg, which was very sad news. We followed up que vet surgeon, who had the same suggestion and solution. We ended up taking him to Cottage (his primary care vet) and Dr. Mehrzad Emad emphasized, after being emailed the x-rays and pictures of his leg, that he would do EVERYTHING possible so that Kobe would not lose his leg, but also indicates we would need to be very patient as the recover would be slow and he would need great care. Koby fully recovered by June 2023. There are no word that express how happy and relieved we were to hear that there was a chance to save his leg and that in the end, he fully healed. Thank you very, very, very much Cottage Staff and Vet. Here is Koby fully recovered. ~ Jiménez Family read more

Cottage Animal Hospital - Taken just 2 months after his injury. Thank you Cottage Animal Hospital. - Veterinarians Near Me - Oxnard, California

Dr. Emad is one of the best vets in the industry! He is compassionate very honest and fair. He will do anything to help you and your love one. He has a heart! I would recommend to all my friends and family as their primary vet doctor!! read more

Cottage Animal Hospital - Veterinarians Near Me - Oxnard, California

Dr, Emad and his staff are the kindest, most caring team in Oxnard. We have been taking our dog here for over 6 years. Dr. Emad is thorough and fair with his assessments and treatments. He and his team assisted us in rehabilitating our dog when he was fully paralyzed from the waist down. He gave us many options and followed through with treatment, visits, etc. until our pup was back to 100%. Today he saw our pup again for a routine visit (years later) and he and his team are still the best ever! We are very grateful for the amazing care we have received from Cottage Animal Hospital. If you care about your pets health and want a thoughtful and fair treatment, go here. read more

They are very friendly and you have reasonable prices and you can see that they love animals and care about them I love them

Terrible service customer service is rude!! MAKE APPOINTMENTS but won't be seen for hour later make u wait while other people are being seen...THE DOCTOR DOESN'T KNOW WHAT HE IS DOING makes u do ALL THESE UNNECESSARY Extra charges it's sad! This PLACE IS NO GOOD it doesn't even deserve a 1 STAR GLAD MY dog goes somewhere else shady company read more

My wife's review that was put away by yelp... I agree with Laura B comment 100%.Unfortunately I took my dog Friday, Saturday, Monday and Tuesday because he was not doing good.Friday was good because my dog was seen by a different vet. She was very professional and caring.Saturday, Sunday and Monday Doctor Emad only concerned was to dehydrate him knowing that he had bigger issues from his labs and test done Friday. well $1000.00dlrs later my dog died on Tuesday in their care and they had no explanation. the last three days dr.Emad only look at my dog once the other days it was one of the girls. I feel like his more about the money then the care he gives to pets.. I also ask if we could see him one last time around 4:00 because my husband was out of town but was gonna be home at 4:00 and they said no we have to get him ready for tomorrow to get pick up for cremation and they pick him up a week later!!!!..sad read more

Love this place, great assistance. Dr seems like he actually care, same with the attendees. My only negative was appointment made at 2:15 and not seen till 3:00 which I hope would indicate he was give me excellent care to others. I'm a tough evaluator to get 5 stars from me all the stars have line up. read more

Cottage Animal Hospital - Roxy getting annual vaccines and yearly physical.. she is nervous. - Veterinarians Near Me - Oxnard, California

Very rude to the owners and pets. Do not know how to handle anxious dogs!! 110% would not recommend very unprofessional.

I will not go back. I felt bullied by the Dr. and felt he would not listen to me. I also experienced huge lack of communication from the staff. I will be looking for a new vet. read more

Very unorganized Rude Not helpful Refuse to fill dog prescription when I I was out of state even though my dog would have a seizure

So I took my 4 month old puppy in today to be seen for a UTI as she has been peeing frequently and little is coming out. I advised the staff of this and that I had changed her food so it may be an allergy. There was no other clinical symptoms, she is energetic, playful, drinking , eating, pooping all normally. I asked for treatment for a UTI, they come out then and say she needs X-rays for kidney stones. I was very confused as she is fine aside from the UTI symptoms. I could not afford to have X-rays done and asked to just have a urinalysis to see if what she is dealing with is a UTI as I expected. They come back and say that the vet will not do anything without X-rays for kidney stones and that they would be charging me $50 for the visit and sending me away with nothing, no urinalysis and no medication. I was very upset by this and had to have family send me money last minute. I did the X-rays and surprise, nothing as EXPECTED. I brought it up that it was unnecessary to be done and to charge me when her symptoms are that of a UTI and the assistant tells me "according to you" which I responded "yes according to me she is my dog she lives with me I see her all day" they then charged me for the whole appointment and the urinalysis to later come back and tell me that they can't do the urinalysis that I was already charged for. So, after all this, and the assistant telling me they can't send me with medication before confirming what is wrong, they did not confirm if she has a UTI and still sent me with meds. So in conclusion they didn't have to do any of that. They then had to refund me for the urinalysis but also tried charging me for a parvo shot that I didn't not approve to get. Please note I went to a vaccine clinic in Ventura county for my puppies shots and was advised after 3 shots they are fully vaccinated. This clinic is advising that people get 5 which honestly I've never heard of before not to mention their vaccines are twice that of a vaccine clinic that solely does vaccines. If you want a cheaper option check with Mercy crusade animal clinic anyways avoid this place unless you feel like being upcharged unnecessarily. Also staff was very rude and insensitive there was only one girl there that made me feel a little better about everything but unfortunately she only spoke to me briefly read more

This is absolutely the worst place to bring your pets. My good friend brought her dog (who passed away) in and the woman who helped her did nothing but make faces and passive aggressive comments. If you really love your animals you'll find somewhere, where they'll truly care about their job and show more compassion!! 0/10 would not recommend to any animal owner read more

Dr. Emad and the technicians are wonderful and so helpful. My small dog has had a horrible ear infection for some time now. I heard of this place through a friend and I couldn't be happier for coming. Dr. Emad and his workers are gentle and caring for my dog and have made remarkable improvements on his infection. Thank you Dr. Emad and Lisette for the exceptional great services. read more

After my 2 pugs got up on the counter and ate an organic dark chocolate bar with 73% cocoa I took them to Cottage Animal Hospital in Oxnard. I thought their recording said they take walk-ins on Saturday from 1-3, but when I got there around 2:30 the receptionist informed me it was past the time for walk-ins. When she learned they had just ate chocolate she got them in to see the Dr. \ He was great. Very concerned about their heart condition. Barnum was fine, but Bailey was hyper like I've never seen her before. She wouldn't even sit still on my lap to pet her, which is totally unlike her. The vet listened to their hearts & bellies and that was fine, but Bailey (the smaller female) had a temp of 103, which he said was high, that she was overheated, breathing heavily, & needed hydration. After awhile she took a break from all her activity & laid spread out on the cold linoleum floor in the exam room. So then he was going to have me take her home, give her lots of water, get her to relax to take the stress off her heart & lungs. Then she vomited & when he could see how much chocolate she had ingested he said she needed to be hydrated (an IV) & would get to me with an estimate. I told the receptionist when I arrived I only had enough $$ for the exams ($86 for the two of them). So when another office worker with long dark hair came into the room & said the IV hydration would cost an additional $51 I asked if I could go home & get the additional $$. It would only take about 10-20 minutes. She said they were closing in 6 minutes & couldn't wait. This emergency hydration that costs $50 they can't wait 20 minutes? Guess it's not critical enough. I asked how to hydrate at home and another, kindhearted, tall, blond vet assistant suggested I get some unflavored Pedialite for her. I liked the Dr. I liked the Veterinary Assistant, but not being willing to wait 20 minutes to do what the Dr. impressed upon me was a critical issue was just too cold-hearted for me to ever consider going back. read more

Appreciate the staff and Dr. who was so kind to take my pet in as a new patient. Most Veterinary Hospital are at FULL Capacity. We need to stop blaming our Veterinarians for high cost and focus on what needs to be done for our furry babies. Compare your Vet bill to your medical bill! If you own a pet and complain about cost, maybe you shouldn't own a pet. People who feel they are pushed to do things may want to educate themselves first. How does one know what illness to treat if you don't look for the problem. Veterinary staff is most unappreciative job and we need to work with them not against them. I'm so very honored they helped my pet. I know how hard this field is, because I worked in this field many years ago. Sad, but owners don't change just blame. read more

All I need to say is " THANK YOU ALMA ", the way you treat me and treat my Coco was beyond my expectations, and I'll be always remembering you for your kindness toward the moments I was going through, you are really a good person , and a great service provider, from me and my family thank you for everything, You have a good friend in heaven in Coco. Thanks Alma!!! read more

I don't usually write reviews but this time I had to. I had the worse experience with this place, they are not flexible although my dog it's been a patient there for a while. My dog was limping from a leg so I took her for an appointment, after waiting days for them to see me I had already taken her someone else, when I went for my appointment they insisted to do blood work, I hesitated as I wasn't planing to do leg surgery but they insisted and they assured me that they need it blood work to see what kind of medications she need it, they also told me that I didn't had to pay again for another consultation, they said that they were going to call me for the results and they never did, they also assured me that if I wanted medication in the future all I need it was to call and based on her blood work they were going to prescribe meds. When I call to ask for her blood work and to see if they can provide meds for my dog, they told me that the blood work was only if my dog was going to have surgery and that I need it to make an appointment again to see her again. I was very upset as they denied what they told me before, the same day I took her someone else, they saw me the same day. Stuff is very unprofessional, and Dr. takes advantage of patients, I don't recommend this place. If I had the choice to put none starts I would totally do it. read more

Today our family of four generations had to put down our cat Kelly-Kat. She was a huge part of our everyday life for twenty years and very healthy up until yesterday. She became very ill suddenly and the devastation our family is feeling is surreal. We'd like to express sincere gratitude to the Veterinarian and Staff for the unconditional comfort we received today. We were treated with amazing compassion and every question we had was answered. We were given choices and felt "no pressure during the decision making and what was best for our Cat as well as our Family" We were with her until the end and every detail of the experience was talked thru to us. We held her and comforted her during the process, the Vet and his Staff encouraged it. My husband and I were visibly upset , the staff told us to "take our time" something we really need for closure. This was our first time here as a family, and now will be our only choice. Thank you to Dr. Emad and his incredible staff, you all are truly both professional and endearing. read more

I had the same issue as Jessica G. The vet made me feel so guilty for not having exploratory surgery several years ago. I went to another vet and she helped me keep my pet comfortable until it was time. I would never take another pet there! read more