What a beautiful Assisted Living Center! It looks like a charming bed and breakfast, or a resort…read moreway out in the middle of no where. My aunt is now staying here after spending a few months at a terrible center. She really likes it here. The staff is friendly, food is good, and all the beautiful nature is breathtaking. We feel relieved knowing she is in the best quality of care. The "duck" pond at the entrance is adorable as well as the huge patio out back. Parking is easy for guests, and this is all around a great place.

Buena Vista Assisted Living is a gem. Its homey environment is comforting and the food is great…read more Also, the facility is kept very clean. But, most importantly, I cannot speak highly enough about their caring staff that have gone out of their way to make my aunt and uncle feel safe and cared for in their final months. They have been truly amazing. In addition, the staff seem happy and there is a little turnover, which is so important in an environment like this. I am forever grateful that we found this place to take care of them and wish we had left the prior facility much sooner.

Not paying the employees, giving them bounced checks. Employees report that the patients do not…read moreget quality care.

Normally I'd be done with this place. I stayed here from late January 2021- June 2021. I had spent…read moreover $16K here in 4 months. And for what? Crappy care and sub par food that you can buy at the Dollar Tree or 99 Cents only stores. In fact there were plenty of times they ran out of eggs, and we ate Lego waffles or watered down oatmeal. What really burnt me up though is the owner here decided to text message my phone calling me a "grumpy bastard." (Isn't that right Barry Sarson) I originally deleted the message because i knew it was them, but I didn't have the proof. Thank to a good reverse call locator I have the proof now, and I;m sharing it with the rest of the world. So don't bother calling me again, or I'll have Hemet PD pay you a visit. I'm also posting pictures of the dirt left on the ceiling fans, and dishes left in the sink by the 2nd shift crew. and a couple of meal pictures that I was served. Mark my word, when the cooks were allowed to cook something it was pretty good. ( Like this Cheese Enchilada Unfortunately, those occasions were far and few between. I've read they changed their name to The Legacy now, but that doesn't mean they've cleaned up their act. I'd rather die in my own home than stay in place like this again or Kaiser Permanente. (due to Covid)

Beautiful and newly renovated luxurious property! I was sold after my first visit at Vista Montana…read morefor my elderly Aunt, the activities and amenities offered for the residents are great and pricing is very reasonable. The care staff exudes kindness, empathy, love and selflessness. I highly recommend this assisted living to those looking for a good home for their loved ones. I will be visiting my Aunt more often than I anticipated =) Maggie

WELL-PROTECTED & GREAT BREAKFAST! I was searching for an elderly friend with my companion the other…read moreday and we were impressed by the heavily guarded facilities. I spotted senior living staff at every corner. There's a set of apartments for independent residents who need minimal help and a more hands-on quarter with 24/7 assistants on site. The quality of care is solid, it's a popular choice for many seniors in Hemet. Elevators are accessible, the food's good, and there's even an underground parking garage. My primary issues were the odors in the apartments. I don't think the floor is properly mopped. Someone needs to come in and Lysol the joint. Additionally, some of the CNA's in the apartment section were borderline grumpy. Customer service needs a vibe check stat. Type of care: Dressing, bathing, feeding, etc. it's a Swiss-army knife of a facility not too far from the Hemet Hospital.

Horrible place came to see my mom and this hispanic lady with brown hair that had students bossing…read morearound was so rude. It was morning shift. She kept telling the students "can someone pour water for me" in a rude matter, when she could do it herself. She kept treating them like they didn't know nothing. My mom asked her for water and the Hispanic lady told a student instead. Please people like her need to stop treating people like that. She was treating them like slaves. My mom said she's scared of her too, she doesn't like how she is so aggressive. Please do better.

jade and lucia are the worst employees, One Star I would not…read morerecommend this facility to anyone looking for quality care for their loved one. From the beginning, communication was poor and promises made during the tour were not kept once my parent moved in. Staff seemed overwhelmed and untrained, with high turnover making it hard to build any consistent relationships. Medications were mishandled on multiple occasions, and basic hygiene needs were often neglected. The facility itself looked fine at first glance, but once you're inside regularly, you notice a lack of cleanliness and attention to detail. My concerns were repeatedly brushed off by management, who seemed more focused on appearances than actual care. We ended up moving our family member out after a few months--it was a stressful and disappointing experience

Do not trust this facility with a loved one. There is a huge discrepancy between what you are sold…read moreand what you'll receive. My loved one fell and spent nearly 24 hours on the floor no one bothered to notify a family member. Our loved one was taken to the hospital via ambulance. However someone from accounting did call to ask for money the same day AND did not mention the fall or the hospital. When a resident does not check-in in the morning someone is supposed to check on them. No one did. Our loved one was found later by a maintenance person who stopped by to put a door knob on that was missing. House keeping is part of the package. In three months the apartment was cleaned once. And I use the term "cleaned" loosely. The bathroom was cleaned but the furniture was covered in dust and the kitchen was lightly wiped down, not cleaned. Most of the staff were helpful and pleasant. But the administrative staff was dismissive (after the contract was signed).

Poor management. Safety and cleanliness are lowest priority…read more Do not make the same mistake. Go elsewhere.

If you have a loved one you care about stay away from this hell-hole!! They are all about the…read moremoney! $6.00 a week for shampoo, over charging on everything you can imagine. Karen who "runs" this home is a money grubbing monster. The elder people who have to live here are lucky to receive a sandwich to eat.

Well, my review is based on 2 parts. First, I needed to get my Mom into a place quickly as she was…read moreon hospice dying of cancer and needed 24 hr care. They worked hard and got her in there in one day. The nurses were very nice to her and helpful. However, I was in such a hurry to get her in that I didn't tour the place. She shared her room with another lady who dominated the TV loudly. There was no privacy curtain between them and my Mom said if she needed someone in the night, she had to get up and find them. They told me it was 3000 for the month. My Mom passed after only 12 days there. I requested a refund. After a week I got a check for 225? The explanation was they prorated at 175 a day which if true would have been over $5000 a month and they took administration fee. Basically just didn't want to return the money so there's nothing I can do. I know they tried to take care of my Mom but it's really hard to recommend them with business practices like this.

My father was here for 3 1/2 mo. and we did an emergency move due to extremely poor care. Several…read moretimes no one came around to check on him, change him, etc. for 5 hrs. His meds were not consistently given, at times not given at all because "they couldn't find them". I had to ask them to change my Dad & ask them to bring food. Hospice had talked to them numerous times about better care & turning him to prevent skin break down, to no avail. They refused to refund care costs from a hospital stay, which their handbk says they will do. Several things were stolen which administration did nothing about. The day we brought him, no one knew he was coming & no arrangements were in place to care for his medical needs. When hospice had to sign out after each visit they had a hard time finding anyone to report to. Very few care givers are on hand on the wkends; usually just two.

This is the most Ghetto place it's so dirty and cheap!!!!! They don't give a fuck about there, the…read morestaff is not even certified to treat patients the proper care that they need, they only have a "caregiver" title position! They need actual license nurses or nurse assistant! They will hire anyone off the street the workers smoke weed and do drugs in the parking lot and the med room, there has been time the cooks wipe there sweat in the food and reused the food that was there the next day! This is very disgusting! And unsanitary! No one here has an education and most of them are high school dropouts or crackheads that have been hired off the streets to take care of your own loved ones here patients have been not showered for weeks and even have there, diapers wet soaked and moist with urine for hours causing them to have bruising and irritation from the acid of the urine!!! The California LABOR needs to report this negligence going on! Here it's so Unprofessional conduct and needs standard precautions

I'm looking for an Assisted Living place for my sister-in-law. She has MS and is living in Arizona…read more We need to get her closer to us in Pomona. I called The Village and spoke to Ana. She was wonderful and upbeat. The price for an apartment was more than my sister-in-law could afford but to my surprise Ana told me about other options to look into. I have looked at 10 other places and was never given this information. I am grateful to Ana because I was about at my wits end. If they treat a stranger like they did me it must be a fantastic place to live at. Thank you Ana

A warm place with great staff. Anna hmmm. I will go there if and when I need excellent care.read more

You love your parents or grandparents but you just dont have the time, patience or strength to take…read morecare of them? Well I highly recommend this care home. It's very quaint. Not like those big hospital types. Its simply a home that has been renovated to accommodate senior living/care. I know the owner and trust me, you are getting excellent care. This home is in a nice neighborhood in Hemet in front of an Animal park. The excellent care is worth the money you pay. The staff will treat your parent/grandparent like family. I highly recommend Anna's Park Haven!

Desert Hills Memory Care Center We visited several…read moreresidential care facilities before entrusting our mother to Desert Hills Memory Care Center, which was recommended by the family of a resident. Gratefully, there was no institiutional appearance to turn us away. Instead an airy bright, cheerful, resort-like ambiance greeted us. Mature trees swaying in the light breeze, potted plants, a relaxed, cozy and inviting guest services desk, with a platter of fresh baked cookies on the counter. We were immediatley put at ease. Appearance versus staff: it was the people! Cheerful, helpful, always willing to serve. We chose this facility for those reasons. Its been 2 1/2 years now and Mother's laundry is expertly done, her clothing accounted for and returned to her-not mixed or lost in with the general populous. Her room is always clean, housekeeping done on a weekly basis. The food is appetizingly served and a nutritious diet followed. Mother has been surrounded by her own belongings and furniture, in a beautiful private room with a view. All the common areas shine, very inviting. From the very beginning, the staff set out to familiarize themselves with mother's medical/physical condition, wants and needs and have unfailingly sought to meet these. She is catered to!! The work is hard but staff make it seems effortless and always with a smile. Mother has six children, 13 grandchildren, 11 great-grandchildren, a sister and brother, nieces and nephews, thus many, many visitros. It is a great relief that all concerns are addressed immediately. We have received nothing but positive feedback. When asked mother always answers, "They can't do enough for me." From the very beginning Desert Hills staff has gone out of its way to make mother, family and friends feel welcome, any time, all the time. Our family is confident mother is safe, secure and very well cared for at Desert Hills.