This place is awesome! No matter what time I visited, Eve unexpectedly, the place was spotless…read more My mother is well cared for by capable, caring people! She's been there almost 2 years and I have no complaints!

I highly recommend Heart & Home for your Loved One. The staff is very caring and personable. Very…read moreinterested in making my Mom comfortable and getting to know her as a person not just their patient! They are amazing!

The Skilled Nursing Staff were terrific, always greeted you with a smile…read more. Josh the Physical Therapist there at the property.. he was very patient and knew what my grandparents needed before they even got in the workout room. Thank you to all for helping 3 members of my family. my Grandpa Walt Nash, Grandma Doris Nash and my Mother Carol when they needed you all the most.

I was recently referred by my doctor for physical therapy for neck pain. I was frustrated and…read moreunimpressed with the usual run-of-the-mill therapists where they run you through like cattle and send you home with a video, so I sought other options. I found Palm Springs Healthcare and Rehabilitation. Joshua Callahan, lead therapist, got me right. In no waiting. He set me up with Rick Rayburn. His therapy was strong, effective and I am feeling so much better. Wish I hadn't waited. Joshua also makes sure outpatients have front-row, reserved parking. Would I go back? In a beat. They are kind, compassionate and caring! Jonas is also a star there. He seems to be reserved for inpatient care. Lucky patients. He is superb. They call you by name and give you a full 45-minute workout and sometimes more.

The staff at Cottages of Hemet are clearly working hard to keep everyone happy, and that deserves a…read morespecial recognition. The fact is you can't please everyone all of the time, that is especially true in assisted living. However, from what I've personally seen, the staff at Cottages of Hemet do a very good job of pleasing most residents most of the time. That says a lot about the love, personal efforts, patience, and compassion the caregivers put into their work every single day.

The wise and expert advice provided by Sales Manager Brittney was spot on. Her help to facilitate…read morethe move-in details went above and beyond. In the end, we did not move there because it was too distant from family members. Our search continues.

Beautiful and newly renovated luxurious property! I was sold after my first visit at Vista Montana…read morefor my elderly Aunt, the activities and amenities offered for the residents are great and pricing is very reasonable. The care staff exudes kindness, empathy, love and selflessness. I highly recommend this assisted living to those looking for a good home for their loved ones. I will be visiting my Aunt more often than I anticipated =) Maggie

WELL-PROTECTED & GREAT BREAKFAST! I was searching for an elderly friend with my companion the other…read moreday and we were impressed by the heavily guarded facilities. I spotted senior living staff at every corner. There's a set of apartments for independent residents who need minimal help and a more hands-on quarter with 24/7 assistants on site. The quality of care is solid, it's a popular choice for many seniors in Hemet. Elevators are accessible, the food's good, and there's even an underground parking garage. My primary issues were the odors in the apartments. I don't think the floor is properly mopped. Someone needs to come in and Lysol the joint. Additionally, some of the CNA's in the apartment section were borderline grumpy. Customer service needs a vibe check stat. Type of care: Dressing, bathing, feeding, etc. it's a Swiss-army knife of a facility not too far from the Hemet Hospital.

Our family placed our loveable mother at Somerford Place 7 months ago. My family had many questions…read moreand concerns about the care our mother would be receiving. The staff was very sensitive, understanding and knowledgeable with each question and concern we had. Our hearts were filled with peace the day mom became a resident at Somerford because we knew we had made the right choice for her care. Mom quickly became apart of the community. She enjoys the wonderful new friends and staff that she gets to interact with daily. She is physically and mentally stimulated each day with different activities, singing, games, and special events from the well trained staff. I share a few meals with my mom each week and I'm very impressed with the wonderful flavor of each item of food served at each meal. Thank You, The Morgan Family

I want to complete a review since I had to move out, after only 2 and a half months. Jeromy and the…read morenight manager did not act after over a dozen noice complaints. I had at least 2 neighbors that made noice all hours. And one was the boyfriend of a Neurologist from Loma Linda. Of course he was mean and unruly while she was at work. The other lived up stairs and hammered on things at 2 in the morning. And the management did nothing.. I went to the office several times in tears!! It was awful ! Even Keith the night manager knew this ! Now, know the truth about Somerford Place !!!!I would give you a minus , if I was able to do so. do Not move there if you want to sleep at night

My 88‑year‑old mother was placed in the Villa Anne Home in Riverside after living with my husband…read moreand me for two years. As her health needs increased, we could no longer provide the level of care she required. After exploring several options, Robert and Stephanie were referred to me by an agent, and I'm so grateful for that recommendation. The Villa Anne is a truly clean home and well‑maintained every time I visited. I was always greeted warmly by the two caregivers, and sometimes by Robert and/or Stephanie , the owners, as well. I felt the caregivers and the owners were attentive, compassionate, and very aware of each resident's needs. They also made a point to communicate with our family and accommodate anything my mother needed. Although my mother was only there for about four months before she passed, I felt the quality of care she received was excellent. She never once complained, and I appreciated the consistency and routine they provided each day. We also had hospice visiting almost daily, and they repeatedly complimented the home and the level of care being given. I am thankful for the peace of mind Villa Anne provided during such a difficult time. I highly recommend this home to any family seeking compassionate, high‑quality residential care for their loved one.

Our family will always be grateful to The Villa Anne for the loving care they gave my father during…read morehis final years with Alzheimer's. They treated him with kindness and dignity every day, and we truly felt blessed to have them on our team.

My mom had been living in a large assisted living facility in another county. She had been…read moredeclining cognitively since contracting Covid-19 in January 2021. She saw a neuropsychologist and after extensive testing was eventually diagnosed with major neurocognitive disorder (dementia) related to multiple factors. Her facility did not have a memory care unit and my wife and I had previously discussed moving her closer to us in Riverside County. I also wanted mom to live in a facility with a smaller number of residents and higher staff ratios than her large facility. My neighbor's late husband had resided at ICC some years ago and she was always pleased with his care in their memory care unit. After researching and doing some homework, we contacted Luz Rodriguez in ICC's marketing office. We met with Luz , discussed all our concerns and questions about whether ICC would be a good fit for my mom. Luz was wonderful and reassuring. From our initial meeting with her in late June, we assembled the required paperwork and necessary forms. A nurse from ICC went down to my mom's then-facility and assessed her as appropriate for their memory care unit. We moved my mom in on July 17th and met the caregiving staff and nurse assigned to her cottage. House manager Bernetta, LVN Daniel and assistant manager Paulina were all so welcoming and accommodating. Luz also was available to assist on a Saturday, and stayed even though we arrived much later than planned. Nurse Hazzel has also been diligent in communicating with mom's primary care physician about any medication changes and adjustments. Mom has been there about two months now and we couldn't be more pleased. She needs assistance with just about all her activities of daily living and staff are very responsive to her needs. Mom is kept clean and dressed appropriately. She is again getting her hair done regularly and even has polish on her nails! Our communication with staff whenever issues arise is first-rate. My wife and I visit unannounced regularly and are always welcomed and treated with respect. There have been some rough spots and anxious moments for my mom, but these have been handled promptly and professionally. Mom is still adjusting and getting used to this new place, routine and faces, but we remain confident that ICC will continue to meet her needs going forward.

Very Egregious Accounting Principals, "ESPECIALLY" for Military Families. If you or your loved…read moreones served in the Armed Forces, then PLEASE take them Elsewhere. When presented with the errors, they refused to amend them. Zero Accountability. Run

My mom was well taken care of at Pacific Pines. This was where she passed at 95 1/2. She lived here…read morefor a year and a half

Nancy was so kind to my dad and so where the ladies that work for her . The house where the…read moreresidents stay is clean and the backyard is beautiful.