We see Dr. Nance in Spanish Fork and he is wonderful. The billing practices (which are separate…read morefrom the care you receive in the clinics) are deeply, deeply flawed. The billing office caused our family some serious hardship over an unpaid administrative fee.

I was so sad when my pediatrician who is AMAZING, that I've been taking my kids to for the last 15…read moreyears left to serve a medical mission in Mexico. It left me searching for a new pediatrician. We were worried about possible seizures and wanted to talk to them about some sensory behaviors that my sons preschool had pointed out to me. We were experiencing it in kindergarten as well and didn't know where to turn for help. So I spent several hours reading reviews and choose based off what I had read to come to Utah Valley Pediatrics. We scheduled with a doctor who will remain un-named because this is not about him. He gave us a list of psychologists to test and work with my son on the sensory end. We have taken him to a psychologist and have been getting him help. With school starting the wearing of a mask is proving to be something thats too much for him. So I had the psychologist write a letter and took it to the school. I was told that my letter from the psychologist would not be sufficient to make my son exempt from wearing a mask. I was told that I had to get a signed form from a medical doctor. So I called Utah Valley Pediatrics office told them of my dilemma and told them I could bring in the letter from the psychologist and after 3 phone calls and checking and double checking I was told they have a COMPANY WIDE POLICY NOT to sign ANY mask exempt forms of any kind. Are you kidding me. They are the ones who gave me the list of psychologist to go to for help. If they can not do whats best for their patients on a patient by patient basis and make decisions based off the medical knowledge they have there is no way I'd ever trust them with any of my children. I MISS my old pediatrician!!

I bring my 4 month old baby girl to this office and I love it. It has a cute atmosphere and cute…read morethemed rooms. We usually see Dr. Later and he is awesome. He answers any questions I have and is very personable. We have also seen Dr. Weed a few times when Dr. Later is unavailable and he is really great too. My baby got sick at 3 months old and they recommended that I take her to a suction clinic at the hospital, I didn't know that was a thing, I took her and it helped so much. It's such a great pediatric office.

After our 2 month appointment with our baby today, I was so impressed and wanted to leave a review…read more Dr. Doug Later really cares about children and his patients and it shows! As first time parents, we need all the education we can get and Dr. Later always makes sure we feel confident in his answers before leaving. The other staff members are so friendly as well and great with kids! They did our baby's shots so fast and always talk to him as they take his vitals even though he's only a few weeks old. I am so glad we have UVP just down the street from us!

Dr. Ron Jones is amazing. If you are looking for a pediatric attention disorder SPECIALIST then…read morelook no further. My daughter has been a patient of his for 9 years and I've never known a more genuine, concerned, and knowledgeable doctor. He knows us and cares about us. We love this guy!! Office staff is amazing as well!! A+++

My daughter is about four and a half months, and we've really enjoyed this facility, but the…read moredoctors are just so-so. Bittersweetly, we are moving to the DC area in a week, and will have to change facilities. We love the nurses and support staff at the Cherry Hill location, but don't love the doctors. We've had appointments with 2/3 of the doctors, and they both seem very passive; knowledgeable, but passive. It almost feels like they are only listening part of the time, which could easily be the case. The office stays busy, so they probably have a lot on their minds, and when they see a happy, healthy baby, it's not so much a concern. BONUS! They will trade you for diapers that your baby has outgrown if you bring them in. Don't take advantage, but they've switched out a full diaper bag's worth for us before.

Leaving the same review as I did for the Timpanogos office due to the fact that my experience and…read morereview is about the entire practice and not individual office. We looked into UV Pediatrics after their on-call pediatrician met with us in the hospital the day after delivery and their pamphlet seemed to portray a well organized and reputable practice. However, that was the last positive experience with them. Our child was cautious for Jaundice so we had four different bilirubin tests done after we were discharged. EVERY single time, someone from the practice failed to call us after they received the results. Every time, we patiently waited but were forced to follow up on our own. Every time we called, they acted like they had no idea why we were calling but after looking into it, realized her test results were just sitting there waiting to be reviewed. I'm sure the doctors are knowledgeable and good pediatricians, however their nurses and administration have left me with absolutely zero confidence in their ability to facilitate the care of my child.

Do not, I repeat DO NOT bring your baby here to get their ears pierced! They're inexperienced, and…read moredo not train properly! We brought our little girl who is 4.5 months old to get her ears pierced and the girl missed the dot by at least 3cm! She ended up hitting like the bottom cartilage of her ear. She screamed for probably 25 minutes straight. I feel so terrible for her. So now we had to take it out and I am going else where to get that ear redone once it heals properly. Safe yourself and your baby time and pain and do not go here.

We love Canessa Leaflang! She has been wonderful since the day I found her just to get my babies…read moreears pierced! We live in west Lehi and go to Orem for all of her appointments just because of her. She is insanely informed. Never ever makes you feel rushed or like a crappy parent. This is my 5th baby and I can honestly say the best pediatric care I have ever found! I don't have a single negative thing to say about her or any of the office staff we have encountered!

Stay far far away. Their billing office is atrocious. They failed to run some visits and…read moreimmunizations through secondary insurance. We moved I called their office and they said I paid in full. Fast forward two years later I get a notice from a debt collector. UV pediatrics charged me $310 in fees and interest!!! My bill is almost $800 and they're threatening to turn it to my credit in February! I've talked to their billing office multiple times offering to pay in full the original bill, etc. loved our doctor but will never ever be back after 8 years with them due to this situation. I would give ZERO stars if I could.

I cannot say this emphatically enough: stay away. The care is fine, but the administrative/billing…read morestaff is absolutely inhumane. Over the years, I have never disputed a bill I received for care one of my children received, but two years ago I did dispute an administrative fee that I felt was unjustified. Despite this being a relatively small amount compared to the thousands of dollars they have billed out on my kids, they proceeded with legal action against my family that has threatened to be absolutely ruinous. I cannot adequately express the toll it has taken on us, or the shock I still feel for being treated like this for an unpaid fee. I really liked the doctor we see in Spanish Fork, but after going through this I can never set foot through those doors again. UPDATE: A Utah Valley Pediatrics administrator left a comment on my review indicating that they are "We are happy to work with those who tell us early in the process if they are in need of additional financial help." Either he is lying or he just doesn't know what happens in his offices, because I did try and work with them early and I got absolutely no where. Since then things have gotten much, much worse.

The quality of care is lacking and terrible experience. I do not recommend. Patient nor parent are…read morelistened to with a particular provider. Made symptoms worse after visit!

My kids have been Alpine Pediatrics patients for over ten years. Our Primary doctor is Dr Arnold at…read morethe American Fork office. This office opened about six months ago and we love it because we live in Orem and is very convenient. Dr Alba and the nurses are great and we never have had to wait. They have seen all of our kids. The staff is very friendly and professional. We've always been treated well and they make going to the doctors a more pleasurable experience for our children