Called to schedule a new patient appointment and was immediately told that we are out of network…read moreand our cost is $145-$160 per session. I said Ma'am we have dual coverage can you please tell me if you your office takes our insurance. The lady replied you can call the customer contact number and get answers. I said well I have dual coverage so how would that work she then said you have to call. I was previously a medical office manager and I know when folks are seeking help the last thing they want to do is sit and call their insurance and hope they are staying the right information to get the cost. Anyways based on my first experience and the fact that they don't offer customer service was enough for me to say Nevermind we will go elsewhere to get assistance with these questions.

I saw Raquel to process some "stuff" after my retirement. I chose Ebenezer because they have a…read morelongstanding, excellent reputation in our community. I found Raquel to be open and easy to talk with. I appreciate her insight and professional feedback. Because we share faith in God, we were able to apply Bibical truths to real life issues. Certainly , I recommend her.

If you seek a compassionate provider, look elsewhere. I filled out all the paperwork weeks in…read moreadvance and confirmed the appointment the day of via text, but missed ONE of several emails and am now completely blocked and permanently denied service. I got confused and made a mistake and they will not see me. For a mental health clinic, this is unacceptable. A substantial no-show fee is understandable, but to be permanently blocked is severe and harsh, especially for an honest mistake.

I've been a patient here for a while now and have nothing but good things to say about them. The…read morestaff are very friendly and very compassionate. Highly recommended. Heidi's been great!

Valor Medical was recommended to me by a friend for Testosterone Replacement Therapy (TRT) after my…read moreexperience with a local men's health clinic became overly complicated and expensive. I only wish I had made the switch a couple of years sooner. As a healthcare professional, I understand the ins and outs of TRT -- including protocols, potential side effects, and associated risks. From my very first appointment, I was impressed. I met Susan and we immediately connected, having both served in the Army and sharing similar experiences. Beyond that connection, it quickly became clear how knowledgeable and thoughtful she is as a provider. Susan took the time to discuss additional concerns I was experiencing and provided a referral to physical therapy. That referral ultimately led to the discovery of a more significant back issue that had been causing my symptoms. That single conversation set in motion the correct diagnosis and treatment plan -- and I'm now expected to make a full recovery. I can't recommend Susan highly enough, and the same goes for her entire staff. Every visit has been professional, welcoming, and efficient. I'm consistently treated with respect and genuine care. If you're considering TRT or need a trusted family provider who delivers knowledgeable, transparent, patient-centered care, I highly recommend Valor Medical.

Susan is using peptides in her clinic., which is cutting edge.. I used the " Wolverine blend"…read more(BPC157/TB500)which has helped with me with my inflammation and took the pain out of my knees and I'm walking much better now. It took about 3 weeks before I noticed a difference but it's worth the wait. Try it , she'll make sure your a candidate and the rest is just start feeling better. I also tried Selank which help s with anxiety without that drugged up feeling. I was able to concentrate and focus a lot less doom scrolling . Semax is suppose to be another peptide that works well with Shelank ,I'm going to give it a little more time before I pass judgment.

Dr. Hunter is very caring and knowledgeable. She is highly skilled, always takes her time and makes…read moreyou feel that she is listening. Her staff is great too!

Dr Hunter has been my primary for a couple of years since my last Dr dismissed me from the practice…read morefor missing an appointment. Dr Hunter has a unique sense of humor and has lots of interesting stories to keep you occupied during her exam. If you have ever felt like "just a number" or "just a patient" at another doctor give Dr Hunter a try. She listens to everything you have to say and I can tell is GENUINELY concerned about your health and well being. I have congestive heart failure, diabetes, high blood pressure, you name it. My other doctor had been prescribing the same medications FOREVER. Dr Hunter was not afraid to try some different meds and I am happy to say I have never done better. She will pray for you if requested. If a 6 or 7 was an available score, she would get it from me!!!!

I have been coming to Knox Wellness for a year and a half. This place has been a God send! They've…read morehelped me get my chronic lyme disease to a manageable state as well as get all my vitamin levels to optimal. I went to a regular doctor for many years with no answers and in a short time Sunny and team have helped overcome so much! The entire staff is beyond friendly, the are more like family :)

The PA I saw was so thorough and all the staff is great! My regular doctor pales in comparison…read more Highly recommended

This office is amazing, you can easily get appointments through their app or website many times the…read moresame day both in person or telehealth. Diane is very knowledgeable and wants to work with you to get to the bottom of why your having an issue versus just giving you another pill. I love that she teaches the next generation of caregivers in this manner gives me some hope for the future of real Healthcare not just pill pushers.

This place does not do call backs. They recommend test and scans and then do not call back with…read morethe results to set an appointment. The lady up front is very rude and does not care about your well being at all. I called and left multiple VM's and they never called me back and when I finally got in touch she gave me the run around and told me she doesn't know if the doctor can call me back to talk. I spent a bunch of money for nothing. Stay far away from this place. It is a scam!

Dr. Smith used to be my Rheumatologist a few yrs ago. When he left Blount I was devastated. When I…read morewas able to seem at TN Direct Rheumatology I was so happy! He is very caring and takes all the time to listen and get to know you and your family! I can not recommend him enough!

Dr. Brett Smith is unlike most of the other doctors I have worked with. He truly cares about me and…read morecontinuously works to help me. As my rheumatologist, he takes the time to listen and help me with any and all health issues I am having. He even picks up on things that my primary care physician does not. I am pleased that I can now utilize him as my primary care physician. I trust that Dr. Smith has my best interests at heart.

The ONLY spine and cervical physician that has ever helped me with my pain. The staff is great and…read moreeasily accessible to help in any way possible. Dr. Pinzon is honest and straightforward. I can't say enough positive things about him or the staff. Highly recommend checking USSS out.

I started seeing Dr.Pinzon back in Nov.2025,they have helped me so much & my mother also since we…read morehave a hour drive he sees us same time i was in so much pain i thought quality of life was over concedering from what other drs had drug it out & kept me so stressed out over bills that were ridiculous! Me & my mother both have spinal stenosis & all i can say is there amazing & the cost isn't a 1/4 of other dr offices (KOC) I'm just so thankful for Dr.P & Michelle (nurse,GM)