always a great experience. Front desk staff, nurses and Drs are fantastic, polite, friendly and…read morethorough.

They are not friendly, don't smile and make you feel like your bugging them…read more The office is clean and plenty of spaces to seat.

Dr Bokosky after 19 years told my mom that after her Korina transplant stitches still there and of…read morecourse some doctors are shiley eye center didn't see it , my mom was a patient there at shiley s for 3 years they didn't see it . that's why dr bokosky is the genius on for seeing the stitches and he moved them out .. he gave her eye drops for her eyes. mom was very happy and she liked him a lot. Again thx dr Bokosky

Front desk staff were super nice, so was the MA and the Dr. They get you seen super quick, and I…read morewas there midday on a Saturday.

Excellent care! Had cough and trouble breathing. Diagnosed bronchitis. Prescribed meds. Got steroid…read moreshot. In about 1 hour. $160 cash patient. Day one I finally slept good and feel so much better! Don't waste time and money going to Emergency Room

I'm only giving 2 stars because I like Tina (Nurse Practitioner). However Dr. Bennett if you see…read morethis review please know you have lost a patient! FIRST if you visit expect to wait a MINIMUM of 1-2 hours in the waiting room & an additional hour in the patient room. During my short visit I saw Dr. Bennet for literally 3 minutes & I felt as if he was not listening to me. He just looked at my past medical history and made a diagnosis. During my short lived 2-3 min conversation with him a nurse interrupted my visit for another patient.. He left in the middle of my appointment.. & did not return. He did not tell me what further action would be taken with my condition or give me my prescription. This was my third time seeing him and it will be my last. Each time he seems to be too busy with his next patient and does not value he is with at that moment! He has showed me he does not value me as a patient! I wish I could get my copay back since I basically did not see the doctor I saw the receptionist and the nurse who look my blood pressure. People are paying for your time & care Dr. Bennett.

I was at the office in Halls Family Physicians on Friday, and the whole front desk staff had bags…read moreof raw squash and okra around. One of them walked out into the waiting room with okra in her hand. I was with my boyfriend and his mother who are both SEVERELY allergic to okra. When we spoke with the staff and asked them to please wash their hands and put it away, they were very snippy and kept shooting us dirty looks. In addition to this, they still kept the bags of raw and dirt covered vegetables within view and were openly handling it all. This is grossly unprofessional, and very dangerous. A doctor's office should be a sterile area free of food and dirt. Not the setting for some kind of farm stand. I am furious and was worried for my family's safety through this completely unacceptable situation. What will be done about this?

Appointment is suppose to be at 9 but you might be waiting till 30-45 minutes later. Then when you…read moreare taken to a room with a nurse who takes your vitals and maybe a blood draw, you might be sitting there for a hour waiting for the doctor to come in. The excuse is always, "Busy busy day today, slightly behind" but no apologies. And now I'm feeling like my concerns aren't being met.

Do not expect to feel taken care of at this primary care. Let me start off by saying Dr. Wakefield…read moreis an incredible doctor- the problem doesn't involve him at all. His staff could not be more unprofessional. I have been going to this office for over a year and two months ago I started having really unusual neurological symptoms that arose from an area in my spine. Dr. Wakefield ordered several MRI's for me, including for the brain and the spine. When my MRI came back for the spine, something was detected and I was told I needed to get another MRI with contrast to rule out a lesion or tumor. Over these few weeks my symptoms have progressed to where it is affecting my ability to walk and even ended with me having to go to the ER because I lost feeling in the left side of my body. As I await this next MRI, my husband and I kept getting calls from insurance telling us that they needed the doctors notes and previous MRI test results to go ahead and approve the MRI with contrast and that they had had trouble getting ahold of anyone from my doctors office about it. Because of this, I have politely tried to explain this to a few members of staff. Never once have I been rude or raised my voice-- that is not the type of person I am and that's not in my nature. I got a phone call today from the office manager Janet who was beyond dismissive of me and made allegations that I was "harassing" her staff all because I called a few times requesting the information to be sent to my insurance company for them to proceed with my MRI. I am so incredibly discouraged with my treatment at this office. I have been nothing but kind and respectful to the nurses I hear speaking about other staff members and patients right out in the open, which is incredibly unprofessional in my opinion, and it is beyond incomprehensible for the manager to not take my issues seriously- she told me they cannot "drop everything for me," which is not something I have ever expected or requested of them. I just simply wanted insurance as well as my doctor's office to work together and submit what they need to in order for me to get proper health care. It seems like that is too much to ask for from the staff here at Norwood. I have also requested numerous times for a phone call with any of my test results, and the nurse refuses to do so even after being asked by Dr. Wakefield. I do not always have access to the portal so a phone call in the midst of the scary symptoms I have experienced to let me know where my health stands should not be a tall order. I feel like I am being pushed out of this office, which is incredibly confusing as I have never been a problem or cause for concern, and I have been nothing but respectful to the staff when I have been experiencing very poor health care. Threatening to discharge a patient over them POLITELY requesting that paperwork be sorted with insurance is a very bizarre move and really had me taken aback. People that behave this way should not be a part of the medical field or deal with people struggling with health issues. Looking at reviews on here, it doesn't seem like I am the only one and this is a recurring issue. Sadly I will be seeking a new doctor. I hope that the staff at this office is retrained to learn how to speak to concerned patients, but something tells me that won't happen.

My husband and I both love our doctor here. The staff is super kind and communicates very well…read morebefore and after visits. They usually have same day appointments for when you get sick, which is super nice. The facility is clean and the staff is timely and professional. Don't know why it has such low ratings!

The staff are nasty and rude. I can't wear a mask and they treated me like garbage for it. I walked…read moreout and I will never be going back.

I am 59 years old and have had many doctors in my life but Dr Laura Clifton…read moreAt Cherokee Health on Martin Luther King is absolutely an amazing lady she always has time to listen to my concerns and directs me in the way she thinks is best for me I don't feel like she's just after the pay day I know that she has listened to me charted my stats and prescribed the medication that has helped me overcome most of my problems I am humbly grateful for Dr Laura Clifton she is a 10 star in my book