The process was terrible from the start. Each step took forever. I specifically mentioned student…read moreloans and asked that they be sure to double check whether the student loans would affect my eligibility and was told that they would not. After paying an inspector and lots of other costs and fees, THE DAY BEFORE THE CLOSING WAS SUPPOSED TO HAPPEN, Lee called me to say that they had to cancel because my student loans made me not qualify. WHAT!?!?! I asked a month beforehand about this so that I would not waste time and money if that were the case. The problem was solved with a cosigner. But it was embarrassing frustrating and costly. Now, because this is a construction loan, which means checking in about progress of the renovations to the old decrepit house I purchased, I have to deal with a rep from the company who insists on referring to me as Mrs, despite my repeated request that they not do so because I am not a Mrs. I have explained, more than once what the correct honorific is for me, if they insist on using one. It is NOT Mrs. It is offensive that they insist on continuing to use Mrs. Though, I get the feeling that the "person" I deal with doesn't exist. I suspect it is a shared email address by all the members of some call center like place, so whoever is emailing me this week has no idea that I have asked repeatedly... But they are always pretty rude, regardless. If you have a choice, go somewhere else. My student loans prevented the local banks from being willing to work with me, so I had to go with the higher interest, slightly predatory, mortgage brokers. I would not recommend them.

We worked with Dave Samara to buy our first home. He was awesome to work with. Explained everything…read moreto us in a way we could understand. His assistant Carla was also great to work with. They made the process of buying a home as easy as can be & were very accommodating to our busy schedules. Would highly recommend using Dave & his team!

Bruce, George, Nicole and Wayne made my first home buying experience super easy! I trust them with…read moreall the intricacies of the home buying process and will absolutely return when I buy a house again in the future! Thanks Bruce for helping me buy nonna and nonno's house and keeping it in the family!

Absolutely top notch service, from the day I made my first inquiry call through the closing of our…read moredream home. Mark answered every question I had (pretty much 24/7), and Bruce checked in often, even joining us at the closing! I highly recommend Drew.

buying a house is known to be one of the most stressful events in life, but not with Kristen and…read moreher team! they made the process smooth and seamless. I am so happy to have great people looking out for us when making such a huge decision, reassuring us and explaining each step of the way. we are so happy with everything would recommend to family and friends in a heart beat! thank you so much!

Our experience with Mama K and her Team was amazing! From the very initial contact until our…read moreclosing, we never felt alone. Mama K and Amber were always there to answer questions and kept us up to date with where we were in the process, etc. Amazing customer service and communication. I couldn't imagine going through this experience with anyone else. I HIGHLY recommend Mama K and her Team to anyone in the market looking to purchase a new home. Thank you!

We are victims of Unfair, Deceptive Acts and Practices in a joint predatory Mortgage Loan…read moreoriginated by William B. Murphy and owned by Fairway Independent Mortgage Corporation. William B. Murphy trapped us in a Predatory Mortgage based on fraudulent loan application. Mr. Murphy falsified the Mortgage Loan application when he excluded $69,000 SBA Loan. Mr. Murphy approved the Predatory Mortgage Loan at 53% DTI (Debt-to-Income) ratio and violated the Commonwealth v. Fremont Investment & Loan opinion, 452 Mass. 733, 897 N. E. 2d 548 (2008), Federal Underwriting and Mortgage Affordability Requirements. On September 12, 2023 we filed a lawsuit about mortgage fraud against Fairway, Murphy and others in Worcester District State Court. We demanded Jury Trial. On November 3, 2023 Honorable Judge R. Pellegrini found evidence of Fraud, Deceit, Intentional Misrepresentation and Originally Structurally Unfair Mortgage was in violation of M.G.L. c.93A, c.183C. Unfortunately on September 23, 2024 Bank-friendly Judge James G. Haddad ignored genuine issues of material facts and denied us from presenting any evidence to a Jury. He overruled Judge Pellegrini's order and dismissed our case before Trial. Judge Haddad decided the Court lacks jurisdiction because we do not seek "monetary damages" for our suffering. Judge Haddad also denied without reason our request to amend the lawsuit with money damages. We immediately filed an appeal. 20 months later, our Appeal is still pending. To this day, Judge James G. Haddad's order has not been confirmed by any other Judge. Due to Mr. Murphy's conduct, our "Excellent Credit" has been destroyed to Poor Credit and we are in danger of losing our family home.

My wife and I have done business with Bill Murphy numerous times and have always had great…read moreexperiences. Most recently, we were refinancing 2 different properties at the same time, which felt slightly overwhelming to us but did not phase the group at Fairway. As always, they made everything extremely easy for us and did everything but sign the documents. Even that was as painless as could be. We ran into a serious snag at one point and Bill and his team really went out of their way to find a solution. They went way above and beyond, which saved us a lot of money. They are really fast with everything and are good at keeping busy customers on track. I'm a loyal customer at this point and would highly recommend this group. Great local business that does a lot for the community as well.

Northpoint and Doug Massad provided a Masterclass in how to deal with a very difficult mortgage…read moresituation. We were dealing with builders who over-promised a delivery date by 4 months, leading for us to lock in rates way earlier than useful. Doug and team made it work, and made sure we'd have no reason to go anywhere else.

I've been using Northpoint for over 20 years. Mark Alley is my broker, and he has saved me…read morethousands of dollars on 3 home purchases and several Refinances over the years. I am now at a 2.8% 30 year rate because of Mark. They make the confusing paperwork easy, and the customer service is incredible. The best thing is; They pay the closing costs! Northpoint is great, the guy to ask for is Mark Alley. He has 20 years of experience and I've never had a better experience. These guys will save you time and money, compared to a bank or online broker.

Great experience. We did re-finance with Poli group. Initially, we called several loan officers…read morefor the re-finance rates, among which Poli has the best rate at 15 years fixed. So we started the business with them. The closing was extremely fast. It took us only 23 days to close!! I was told that they lock the rate for 25 days, which is probably why the rate is lower as longer locking period would require a higher cost and you have to pay for it, either through closing fee or a higher interest rate. But this locking period is enough for re-fin since their process is very fast. They did say that if for some unfortunate reason the process does not close within 25 days due to their issue, they will extend it for a longer locking period. We did not go through that pain and was able to close with 25 days! Overall, it was a great experience for us. We highly recommend Poli Mortgage Group and will definitely be back again when doing another loan.

Poli Mortgage Group came highly recommended to us. It was possible they were just talking about…read moreChip, who is the owner. We reached out to remortgage our home (with such good rates right now!) and have barely received a coherent response. The first time we asked for 4 different scenarios (15 year, 30 year, etc) and the email we got only outlined one. The second time we asked for someone else, and he called back with follow up questions, then sent back an email. No grammar, no formatting (something that should be sent in a table is sent in a spaced out in a document that's impossible to read). I work at a IT finance consulting firm. When we send quotes to our clients, it's sent in a formatted excel doc or in a portal that they can access all the information. Our rates weren't as good as the friend who recommended us, which I understand is sometimes the circumstance, but the email's we've received have felt like no one is paying any attention. I want someone who's going to listen to our needs and hit the details right!

I thought banking institutions that actually offered good service and cared about your particular…read moreneeds were extinct until I stumbled across AllCom. I had no familiarity with Credit Unions, so I started doing some homework. They offer all the banking services you need - online banking, fixed rate credit card, debit card, checking & savings, car loan, etc. All your deposits are insured/back up by the federal government up to $250,000 in a similar fashion to FDIC through the NCUA. All of the staff at the branch on Park Ave have always been very friendly and easy to deal with. I had gotten used to the attitude of the big banks, assuming that was basically the only option available. I'm glad to learn that's not the case. I highly recommend AllCom Credit Union to anybody in the Worcester area who wants to be treated like a human being when handling their banking & financial matters.

From the owner: AllCom Credit Union is your premier source for your home loan, mortgage, car loan, and other low…read morerate banking needs. We also provide online banking access, VISA credit cards, auto loans and much more.