1. Country Crest Post-Acute

    1. Country Crest Post-Acute

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    Oroville, CA

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    Country Crest Post-Acute

    3.6 (16 reviews)
    Open 9:00 am - 5:00 pm

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    3 days ago

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    3 years ago

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    7 years ago

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    7 years ago

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    4 years ago

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    5 years ago

    Spent 3 weeks there after an operation. Not the care I would like to receive. Some nurses were nice but the majority are rude and snippy.

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    7 years ago

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    6 years ago

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    9 years ago

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    10 years ago

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    Ask the Community - Country Crest Post-Acute

    Review Highlights - Country Crest Post-Acute

    Rooms are very spacious and each room has so much room for personal belonging for each resident along with a sitting area.

    Mentioned in 2 reviews

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    7 and more times go .because I have have a loved one that I would put my life for.if so needed.how…read moreare u and or any loved going to make better when the one who are to help u get through this disaster you are going through well I ask that u please listen with it .heart soul body mind and spirit....because 1 year to date and still putting us through this.has taken more out of us away from us and nothing giving for us as well I hope that would.and if we got to get her together and to this day ask why are they being treated like thin no careing for no worry of doesn't matter if and nobody about them...now go over this again again and again. Start from day of your closet one had medical severe tragedy .mate disabled as well .no children only love left is now being made sure you can't enjoy each other as long as they say so please know that is what you need to know about ok.this is not a dream a joke or even a wonder for any living human being.because we don't believe this can be possible but trust me in my word it is true .as united states will send you or children and or any loved one to go across seas land and die for this not allowed for moment treat human kind in this manner...but at our back door it's knocking and even allowed for it to done with out any worry ,slander you public with out you not knowing. And say that you are now under our care and if someone else cares and trust to care any way but ours ,will not be allowed to be or see or spend much more time with you for as long as we can make possible you and any other loved one .no mercy or given understanding unless already told how .......

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    Oroville Hospital

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    The acute care is helpful for people with immediate needs in the area. The employees are good. The…read moreservices are good. If you need to stay longer, they are helpful if they have a bed available. Small hospital.

    I believe Oroville Hospital's Ear, Nose, and Throat (ENT) department would benefit from significant…read moreimprovements in professionalism, communication, administrative support, and overall patient-centered care. From a medical and patient-care perspective, effective communication is an essential part of providing safe, timely, and compassionate care. Patients should be able to communicate their concerns with staff and receive clear, respectful, and consistent responses. Unfortunately, the current administrative process can make it difficult to obtain basic assistance, resolve concerns, or move necessary requests forward in a timely manner. This can create unnecessary delays and add significant stress during an already difficult medical experience. One practical improvement would be to introduce short, routine patient-satisfaction surveys. These could provide patients with a simple way to share feedback about communication, responsiveness, professionalism, scheduling, administrative support, and the overall quality of their experience. Management could then use this information to identify recurring problems, monitor improvements, and hold departments accountable for addressing legitimate concerns. Another important issue is the manner in which problems are communicated and resolved. When professional discussions become focused on blame, defensiveness, or dismissive responses rather than finding solutions, it can create confusion and prevent meaningful problem-solving. In a healthcare environment, this type of communication can have consequences beyond frustration--it may contribute to delays in care, misunderstandings, reduced patient confidence, and unnecessary emotional distress. Patients who are already dealing with illness, uncertainty, or discomfort need an environment where they feel heard, respected, and supported. When communication breaks down, a patient may feel ignored, frustrated, unsafe, or uncertain about whether their concerns are being taken seriously. This can damage trust between patients and healthcare providers and make an already challenging medical situation much more difficult. I believe the ENT department could greatly benefit from a stronger culture of professionalism, accountability, teamwork, and patient-centered communication. Staff should be encouraged to approach concerns constructively, communicate respectfully, and focus on practical solutions rather than assigning blame. Improving these areas would not only enhance the patient experience but could also support better coordination of care, reduce administrative delays, strengthen trust, and contribute to a safer and more effective healthcare environment.

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    I'd give BHHH a 10/5 rating if it were possible! This extraordinary group of professionals are the…read moremost knowledgeable, caring, considerate and compassionate people I have ever encountered. They took great care of my mom during her final days. Shannon, Angela, Michelle, Anastasia Keith (and Keith's son who popped in) treated her like a person although mom was incoherent. Carmel was amazing with her after she passed while getting her ready for transport. She spoke to her as if she was still with us, telling mom each step she was taking and keeping her dignity as she prepared her for her trip. I was impressed with the compassion each staff member had for the family as well as the patient. They asked what they could do for us as individuals. I also was touched with the fact that if the staff was at the facility checking on other patients, they took the time to stop and check on mom and the family. I had no idea that BHHH has so many resources to offer families who are going through the passing process. I highly recommend their services to anyone in need. Thank you so much BHHH.

    So, we were one of the families affected by Enloe Hospice's closure. It was upsetting, because we…read moreadored the staff and care we got from Enloe Hospice. Many, however, transferred to Butte Home Health so the transition has been good. The RN is the most important and crucial, right? We met Pamela for her first visit and it only took minutes to be comfortable again. She is the personification of excellence, and I feel my wife has a concierge doctor/nurse when she is here and an advocate for her health. Today, Butte authorized a portable oxygen machine so that we have some additional options to go out and about. From medication organization and ordering to specific needs, we have appreciated each person, from Shannon, the social worker, to Theresa in PT, Chaplain Hugh, we feel so lucky. If this review can help others, then it is worth the time to have done it. All companies will have similar manuals, but it will always be the people and the human touch that determines their effectiveness. Butte Home Health deserves a huge thank you.

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    2/7/2026 Regarding Lauren P.T. from Aspire Home Health…read moreIt is with the greatest pleasure that I am writing this review. After a hip replacement, Aspire Home health sent Lauren P.T. to help me with in home physical therapy and get me to be able to attend physical therapy as an outpatient at a facility, a couple of times a week. There are not enough words in the dictionary to help me express my lifetime gratitude to this wonderful lady. Lauren is the most patient, positive, and kind person there could ever be. Her knowledge and expertise as well as her ability to praise and tutor me as a patient is worldly. She is genuine and complimentary yet all business where needed. Absolutely an angel. I so wish for her, all that is great, and fulfilling in all her days to come. Lauren with love and gratitude, many, many thanks. Leroy Sharp

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    Country Crest Post-Acute - skillednursing - Updated September 2026

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