This company seriously needs to work on their customer service. The girl who helped with my packet,…read moreI think her name was Nikki, was very rude and impatient with me. The building is beautiful and the enrol process seems okay but her customer service left a bad taste in my mouth.

Everyone is professional and caring. Excellent patient…read morecare. Wait time is short. Easy to get an appointment

fraud, total fraud, no professionalism. do not go there. do not waste your money and time. they…read moretook my money and refused to provide service. they ordered wrong tests and i had to pay from my pocket. i called the receptionist, she said they will refund me but the guys said "they don't do that. i disputed, and waiting for my bank.

I have been trying to get service for four years with this disaster of a so called professional…read moremedical facility. They never call back and when they did they still had no clue how to help me. When your in pain they just push pills at you. They have no idea how to submit for approvals to Workmen's Comp and no idea who is responsible for doing it. They lost my entire file, my injury history gone, and no one knows how that happened. The nurse practitioners are a joke, I don't believe they know anything about the human anatomy because neither of them did anything to help me. If there was another doctor I could see within 100 miles I would, but unfortunately there is not. These people are inept and incompetent and should find another line of work.

The acute care is helpful for people with immediate needs in the area. The employees are good. The…read moreservices are good. If you need to stay longer, they are helpful if they have a bed available. Small hospital.

This review is for the X Ray department only. I know nothing about their in-patient or ER…read more I took my elderly friend here for a chest xray since she needs assistance. I personally would never go here because I have heard some terrible stories about this place ( go to Enloe). I took my friend in early ( no appointment needed..her doctor called in the order). It was surprisingly clean and not crowded. The building itself is dated and could use a good makeover. The big new glass building next to it ( which I thought I was driving her to) is still not open. After she signed in it was less than 15 minutes to get the chest xay. The techs were very friendly and professional! She had a good experience and we were in and out quickly! There was plenty of parking up front in the morning. I am grateful it was easy and not a long wait ( go early is the key).

I took my friend who lives in Oroville to his dental appointment ( November 10th). NOTE: Review is…read moreon observance first hand and not as a patient. POSITIVES: He saw Doctor Costa ( 2nd time) and he was so caring and went above and beyond working in this somewhat depressing environment. 5 STARS TO THIS DENTIST! They can't keep good dentists for long because they overwork them. Its sad because there is a need in this area especially for the elderly or less fortunate. When they do get a good dentist they are gone within a year ( my friend said he has had about 5 different dentists in 3 years). Both Nadine and Doctor Costa worked well together to help calm my friend. I am thankful that they let me go in and sit in on services performed. I am so glad that I don't have to go here in this town. The hygienists are overworked..the dentists are overworked..and the skilled dentists leave ASAP. The front desk employees are miserable..no good morning..no expression. Either very unhappy or don't care. My friend and I congratulate Doctor Costa for his great attitude and service towards my friend and wish him well in Vacaville where he will definitely flourish! Too bad management cannot figure out how to take care of their staff!

I went there to fix a chip on my front tooth. Had no dental…read moreinsurance, and paid cash. Money was an issue, and made sure to get the price from the receptionist when I arrived at the appointment before proceeding. Had already gotten a quote when I made the appointment over the phone, but I always double check. It was just under $400.00 back then, and it was highway robbery; having had it replaced several times, I can tell you that I paid $100.00 everywhere else. I was unhappy with the dentist's attitude and her crappie work ( the repair only lasted a year) but to add insult to injury was receiving the phone call from the receptionist shortly after my arrival at my house that they wanted more money!!! They will be waiting a long time for another penny and I made that perfectly clear.

I could go on and on about this place, but honestly I do not want to get into too much detail…read more Short version: My grandma was here for about 3 months and most of the staff is extremely attentive, nice, caring, compassionate, kind, loving and just overall FANTASTIC!!! Here are my shinning stars: Janelle B., Janelle, Ian (Night shift). To these 3 nurses: Thank you for EVERYTHING! You went above and beyond and I can NEVER express how much that means to me!!!

Outside is nice and the lobby is lovely, then you go through the dirty ancient doors, and see all…read morethat was just a facade. Once back in the rooms, its dank, filthy smelling, musty, and just really unpleasant. Staff is nice and patient, but this place is really uninviting and not a place I'd ever want a loved one. Went into the rest room and my shoes stick to the floors and it smells like a public restroom!

I called this morning to ask a simple question regarding establishing primary care and when the…read morenext available appointment they have. I was patched over to another line without no warning that my call was going to be transferred. For a moment I thought my call dropped but then it started ringing. I let it rang for a good minute and no answer. I ended the call and called them back. This time some lady answered and I posed my question. I was informed their soonest available appointments would be in January 2026. I was about to thank her for the info but she hung up on me before I could get a word in. I knew not to see any medical profession in Oroville, exclude pediatricians, because they are unreliable, lack customer service, empathy and sympathy. I guess Chico will continue to be my go to.

I had a doctor here some time ago. Once I showed up for my appointment and they told me I didn't…read morehave an appointment eventhought I had an appointment card with the date and time. Another time I was told I missed my appointment by an hour, again I had an appointment card with the time. I was just referred to a specialist here and had an appointment for 2:30. With the history I've had with them, I called and checked and they moved my appointment to 2:00 without telling me. The only thing she could tell me that it was changed by the clinic. No notice, just changed. Here we go again. If you must go here check and double check thier work, the support staff here is terrible.

What a nice surprise to find such a clean office in Oroville!…read more This is located in the hospital entrance and next to Crystal Pharmacy. I took my friend to a routine appointment for skin irritation. We entered the building which has plenty of handicapped parking on both levels along with handicap access (he is disabled). There is an elevator and stairs. I was so surprised to see how clean it was! I took him to his appointment to see Doctor Thomas at Oroville dermatology. The place was spotless ! The doctor (PA) was very knowledgeable and professional. He gave my friend alot of helpful hints and complimentary cere ve samples for his skin. I have my own doctors in Nevada County but if I lived here I would definitely go here! Clean...friendly staff and awesome doctor! Ps. They were on time for his sppointment ! Note. I reviewed the Oroville Dematologjy hospital...NOT the farmers market. !!!!!

Thank you for taking such good care of my grandmother while she was there recovering. Friendly and…read moreaccommodating staff! Very clean facility with nice outside areas for the residents as well! Spacious rooms and caring staff. I recommend Country Crest!

My mother in law has been at Pacifica memory care for a month. They are very caring and she seems…read morehappy. We are happy to have her there with the great staff now that she can no longer be at home