first time customer: they tailored a difficult leather jacket and fixed a hole in the same and…read morecleaned a shirt - attentive, fast and personable (seems to be a husband and wife?). They called me when my stuff was done. I don't think I could have asked for better service or customer service.

Don't go to this place. The customer service is awful. The lady was rude. The time I was in there…read moreI felt like I was an inconvenience. I will not ever go back here!

Love this cleaner. They do a spectacular job and are very accommodating. I highly recommend going…read morehere. The owner also does alterations and is very good at it. Prices are very reasonable!

Do not use this business!!! They are extremely expensive and do not listen to what customers say…read more 1st try getting in the door without tripping over a very large dog. I requested two pairs of jeans to be hemmed. Showed the seamstress exactly what I wanted, measure, cut off excess material and hem EXACTLY the same way. I foolishly trusted she would do it the way I requested. All she did was fold over the excess material and hand stitch a hem. I'm going to try to get my money back.

The one girl that works at Karina's had an unexpected attitude. Both the washers were leaking water…read moreout of the bottom which I knew since we used them. So I just politely let the girl know that it is leaking water on the ground, but then she didn't clean it up like she was supposed to be doing. When we pulled the clothes out of the washers, they didn't smell like ocean pebbles, laundry soap, nothing. I AM TOTALLY DONE WITH THIS PLACE!!!!!!!!!!! IT IS SUPER DISGUSTING IN THERE!! Ghetto and Unbelieveable!!!!

The one guy that works there has the strangest attitude. The washer was showing a type of error…read morestating that the door was not fully shown which I knew since they had sign showing that. So I just politely let the guy know that its not working. He then starts strutting over huffing and puffing. He takes the door points at the sign that I already saw and slams the door super aggressively with so much sass and then walks away giving me a look. Excuse me for not wanting to break the door anymore. Acting as if his jobs hard sitting in the cubicle.

Great dry cleaning and alterations. I've taken many suits here to be altered and they always come…read moreout perfect. Quick turn around time on all dry cleaning services. Highly recommend.

Take your cloth somewhere else! Just Horrible! Worst customer service and ruined my clothes. I got…read morescreamed at and told I would be taken to court for wasting their time for something they did wrong, then gave $100 for something that cost 400. Just unbelievable.

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

Of the laundromats I've been to, this is by far the nicest!! Love the hours and it's clean and well…read moremaintained! I've never had a problem but have witnessed others experience malfunctions