Country Financial

Mandy Reed's State Farm agency is staffed with knowledgeable and caring team members. I can count…read moreon this team to help me make the best decisions for my insurance needs. I never feel I'm being sold something. Lastly, Mandy and her team will look for ways to save you money. This office embodies the "Good Neighbor" sentiment.

Highly recommend Mandy. Her service has been up and beyond just an insurance agent. Thanks…read moreagain for your help

Clemens Insurance

3.0

(2 reviews)

Would not recommend. Very frustrating to do business with. I was forced to over insure my home and…read morethe rates kept changing after the policy was finalized. They blame it on the insurance company saying it was their requirement. I'm not so sure.

Worked with Reid and he was extremely professional. I appreciate the time he took to explain the…read moreprocess and find the best rate for me. Very reputable company!

Michael Harris - State Farm Insurance Agent

1.0

Never answers any texts/calls. Only reaches out if they need something. Went through a claim for…read moreour house and couldn't get ahold of him, but missed 3 calls from claims rep while I was at work and he was quick to reach out to make sure we sent pictures to "verify if there was mold present" from water damage. (Because mold isn't covered in the policy) Very clear he's only interested in the business needs and has no interest in his customers. Happily cancelling our car insurance with him and State Farm and moving on. Even if you want State Farm, don't waste your time on Michael.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: IL-100288540

CJK Client Services

(2 reviews)

I appreciate Kenneth for helping me get life insurance. He gave me space as I was trying to decide…read morewhat I wanted to do and continued to inform me about the process as we went along. I had previously been denied insurance in the past due to my lupus and had actually gave up hope to even have insurance. But Kenneth made it all possible. I now continue to inform others about the benefit of getting life insurance earlier in life (before you get any type of medical condition), but its good to know there are still options for those who did not.

Mr. Kenneth Tooles was very patience with us. He explained everything so we can understand. Very…read morehappy my husband has insurance now he has diabetes and now he is covered. I praise GOD for that. Thank you so much Mr. Tooles. I will be sending business to you. Everyone needs some life insurance and you made it possible, investigating insurance companies that will take us. Pops Family

Axel Jimenez - State Farm Insurance Agent

4.8

(9 reviews)

When I moved back to Blo-No and asked who I should go to for my insurance needs, the answer was…read moreunanimous from my colleagues...Axel. Axel and his staff are prompt, follow up to ensure your needs are met and understood, and all commitments were met. On a side note, I was shocked that for the few times I needed to stop by his office to pick up/drop off paperwork, his staff already recognized me and knew my name.

Axel has been awesome but unfortunately, his support staff doesn't promptly return messages.read more

Allstate Insurance: Dustin Hiser

1.0

3 weeks into a leak from upstairs toilet. Bedroom ceiling has large hole and bucket catching the…read morewater. Contractor said fans would be brought in the next day. No fans yet. No work yet. Getting calls returned is not happening. Not the All-State we paid for when Cindy and Don Myers owned the office. Multiple professionals have said, "We try to avoid Allstate." We'll keep you posted.

From the owner: Dustin Hiser is an Allstate Insurance agent licensed in the states of Illinois and Indiana, with…read moreoffices in both Champaign and Normal, IL. Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call or click away. I've gotten to know many local families as an Allstate agent in Normal. I enjoy being a part of the community, and building local relationships and helping others to accomplish their goals are two of the best parts of my job. Call me today.

McBeath Financial Group

(4 reviews)

I have engaged the McBeath Financial Group to handle my Federal/State tax returns for the last 3…read moreyears. My accountant, Jeoff, has been personable and highly professional in accurately calculating my returns. He has gone out of his way to ensure all required documents were accounted and approved to meet the filing deadline. I am completely satisfied with all aspects of this institution, the treating of their customers and the additional follow ups they initiate. I look forward to being a long time customer.

I was first introduced to Krista and her business with an offer for tax preparation services…read more Since then she's provided other financial advice and assisted me as I prepared for and entered retirement. She has definitely earned my trust and I continue to rely on her excellent advice in the management of my portfolio.

PNC Bank

3.3

(7 reviews)

Called and was placed on hold for "one minute" by an Indian man I couldn't understand...an hour…read morelater I hung up and called back to find out the call center was closed. Do better PNC. Busey now has my business.

They get to know you and your name and are very friendly. You can make sure that they are…read moreinterested in you and your accounts. They are careful and professional.

Busey

3.8

(4 reviews)

I have been with this bank for over 30 years, largely because they approved a business loan, when…read moremy existing bank said "NO". Thank you Busey for believing and trusting when others did not. Busey has wonderful people that really take a personal interest in you.

Worst bank I've ever used in 50 years. Can't access my account online and after contacting customer…read moreservice and they tell me it's fixed, it is for an hour then it reverts right back to unaccessable. Moving to a new bank on Monday

Heartland Bank and Trust Company

3.7

Even though Christopher was new, he did an excellant job of helping me with my complicated needs…read moreinvolving four different accounts. He was not only patient but jovial too. I didn't even pick up that he was new because he handled things so well.

This bank has predatory fee structures and banking practices. I closed an account with them by…read moreremoving all funds. They kept the account open and started charging a whole bunch of fees. Never so much as a phone call about the issue. When I finally became aware customer service treated me like a deadbeat and failed to resolve the issue in a satisfactory manner. I have also asked multiple times for them to send a complete breakdown of all of the fees charged to the account and still have not gotten it as of the time this review was posted. Avoid this bank at all costs, they are not trustworthy

Country Financial - homeinsurance - Updated July 2026

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Giles Insurance Group

3.0

(2 reviews)

Gene and Andy are both knowledgeable and helpful as to Medicare supplement insurance. They have a…read morewide range companies to aid in both pricing and coverage.

I am a senior citizen whose bank account was hacked for $1469.52 by an insurance company that Andy…read moreGiles signed me up for. He called me one day asking if I wanted to change my supplement to a cheaper company. I told him I would look into it and let him know. He had AARP UHC call me to apply for their insurance. After 3 calls with them, I notified Andy I was just going to keep my old company because I didn't like AARP. He said, "Well, I don't know why you would do that, but okay." Last conversation til I found out he e-signed by application anyway, they accepted it and started taking the money out of my bank. I called Andy and AARP. Both told me if I sent them proof I had coverage they would refund my money. But when I complied they told me I would have to call about 60 providers myself to get the money from them MYSELF. It is against the law for an insurance company to cover a senior citizen with a Medicare supplement if they already have one. I have the document he signed on my behalf though he never admitted to it much less apologized for all the grief this is causing me. I will be filing a complaint with the Ill Dept of Insurance.

Steve Haas - State Farm Insurance Agent

4.0

(5 reviews)

The receptionist blind-transferred me to someone after I called and requested to add someone to my…read morepolicy. This was after she asked for my name and told me she was looking me up. Why lie to me for no reason? Why waste my time?

Great people to deal with during the good times and bad. I would recommend the office to anyone…read morelooking for insurance.

Derek Eastman - State Farm Insurance Agent

3.5

(11 reviews)

Christine was terrific! Answered all my questions, returned…read morecalls promptly and sent information when promised. Rates were very favorable comparded to my exsisting company.

I had always had my insurance with State Farm up until 2019. In an effort to save a few dollars I…read morewent to Allstate. I never was able to speak to anyone, my agents office changed hands 2x in 2 years and my rates went up drastically after the first year. Brett and Christine at Derek Eastman State Farm worked with me to make sure I had all the coverage I needed and the right amount of protection for me and my family. The cost came in better than expected and no rate increases after my first year. To top it off I had a major personal item loss this year and State Farm had no issues taking care of the matter immediately. Christine and team at Derek Eastman were always available for questions or immediate customer service. Insurance is something we are mandated to have to have. I am grateful for State Farm making having it easy, painless and beneficial in times of need.

Jay Fox - State Farm Insurance Agent

Jay really knows his stuff, is very personable, and is a pleasure to work with. He has a great…read morestaff and an inviting office in an extremely convenient location. I needed help with a new policy, and he stayed after hours on a Friday night and not only was he graciously helpful but I still felt like he wanted me to be there. Go see him. He's the best.

Jay is absolutely wonderful to work with as an insurance agent. He takes time to explain to you as…read morea consumer exactly what you are getting with your insurance and what you can expect. He goes above and beyond.

Jason Garey - State Farm Insurance Agent

I love working with this couple. Jason & Michelle are truly caring and wonderful people who serve…read morewith kindness and joy. Need a great insurance agent in the Decatur area, use THESE guys!

Jerrod Wickler

4.0

I have my car and renter's insurance through Country Financial with Jerrod. He's been a fantastic…read morehelp any time I have questions or concerns, and he's always working to make sure I have the lowest premiums as possible, alerting me when I can expect my rates to go down. I'd heavily recommend him to anyone in the market for car insurance, home owners insurance, and any other service Jerrod offers.

Dan Carson

4.7