Have been using Vantage Point for almost 4 years and love them! Jeannie and the team do a wonderful…read morejob. We highly recommend!

Extremely friendly, great communication, very happy with the services provided would absolutely use…read moreagain

I've hired Eve twice. Once for my house and another for my daughter. Great service. Will continue…read moreto hire.

The team did an excellent job cleaning! The cleaning was thorough. I would recommend them 100%. I…read morewas booking services from out of town so I appreciated the great communication and how promptly the team was able to clean my family's house. Thank you thank you! I was not home but my in/laws commented on how nice PTB cleaning services team was too.

The ladies were very professional and accommodating. They did an amazing job cleaning our home. We…read moreare very happy with their service and highly recommend them.

This is a family owned cleaning service run by couple. I needed the last minute cleaning and they…read morereached me out very fast. They scheduled me for the next day(yay!). They got here on time and they were super professional. Their pricing is very reasonable and flexible. Now, they accept both cash and credit card(you will need to make a payment a day before). I got the whole house cleaning and carpet cleaning done. One of rooms had a dirty carpet from pet urine and they did the carpet cleaning twice to ensure that urine was gone. They were super detailed in terms of cleaning. I highly recommend them if you are from Cleveland area.

I needed a local company to clean up a rental after a tenant move out and contractors and before a…read moreshowing. Very responsive as we worked through what services needed to be done. The work was really good as well. I found one glaring area where the broiler was not cleaned which is part of their appliance cleaning. I did inform them and sent a picture but didn't get a response.

Ashley did a great job. She was professional, personable, and worked very hard to meet the…read morerequirements. We were impressed with Ashley and we've been impressed with JAC. Great communication and follow up. Highly recommend!

Unfortunately, my experience with this JAC cleaning company was extremely disappointing and…read moreultimately very costly. The cleaners arrived late and did not come prepared with several basic cleaning supplies needed to complete the deep clean. They did not have paper towels, glass cleaner, Murphy Oil Soap, or the appropriate stove-cleaning products. Because I was already going to the store, I offered to purchase the missing supplies so they could continue working. Throughout the cleaning, there were multiple smoke breaks and a lunch break, and toward the end, the cleaners appeared rushed. They told me they needed to leave for another cleaning job and were concerned that their boss would fire them if they were late. More importantly, while cleaning my stove, one of the cleaners removed the numbers/markings from the controls. She called me afterward and acknowledged what had happened. The damage resulted in me having to replace the stove at a cost of approximately $640. There were also several areas that were not completed as expected for the deep cleaning. The inside of light fixtures, closets, refrigerator, top of the refrigerator, washer,dryer and other areas were left uncleaned. I was also told they would not be able to mop one of the rooms in the basement. Before booking, I specifically discussed cleaning the window sills with Jade and was told they were included in the deep clean. When the cleaners were rushing out ,they told me they would not clean them. The boss told them "no" they've been there long enough. They need to leave. Jade later acknowledged that there had been a misunderstanding regarding what was included. She took full responsibility for it indicating that sometimes her understanding about things are different and she does remember that conversation. she also indicated that she will change her wording so that it's not confusing customers The owner kept insisting that Jade would've never said that to me again to make me be wrong when I was 100% right. Veve. Because the property was scheduled to be rented the following day, I ultimately had to hire another cleaner to return the next day and complete the job. I contacted both Jade and the owner in an effort to resolve the situation privately. Unfortunately, my conversation with the owner was extremely unprofessional. Rather than focusing on resolving the damage and incomplete cleaning, the conversation became confrontational, and I was told that because he did not like the way I was speaking to him, he would not do anything for me. I gave the company an opportunity to address the damaged stove and the incomplete deep clean, but the owner has declined to reimburse me for the stove or provide any refund for the portions of the cleaning that were not completed. He actually said that I have to be nuts to think that he was gonna pay for the stove. I understand that misunderstandings can happen, and I would have preferred to resolve this directly with the company. However, having to purchase cleaning supplies myself, hire another cleaner the following day, and replace a stove damaged during the cleaning made this a very disappointing and expensive experience. I would not use this company. Please read prior reviews on the lowest scale. All the stories are starting to sound very similar. Overall, the cleaners did have a nice personality and Jade was phenomenal to work with at the end of the day. The owner was very difficult and only seen it his way.

Hired for my elderly mother. That should say enough. Attentive, courteous, and open to feedback…read moreon making it the best experience for both parties.

They did a deep clean and handled my bi-weekly cleaning, and I am blown away by the results. My…read morehome is now spotless and gleaming. Highly recommended.

They did a great job. Very thorough and didn't miss anything. Very detail oriented. Hit all the…read morehard to reach places. I have passed their information along to many of my clients & fellow agents. Keep up the good work.

When I was looking for a cleaner for a deep clean they were extremely responsive and got me in that…read moreweek. Amazing. They did a fantastic job and spent 4 hours. I have them come regularly now and I am always pleased. They are so sweet and do such a great job. I feel very lucky to have found them!