My first long-distance rental property was truly in good hands because of Eddie. We've had a great…read moreexperience working with him, and we originally found him through Yelp recommendations - now I understand why he's so highly rated. Eddie has built his business on a strong reputation, and after working with him for the past few years, I've seen firsthand why. He is trustworthy, respectful, and genuinely cares about both the property and the tenants. His communication is excellent and he is always responsive, which is especially important for me as a long-distance investor. I'm grateful to have him as my property manager and have never regretted the decision. His company also handles construction and helps find good investment properties, which adds even more value. I highly recommend Eddie and his services. He's not only a great property manager but also a great person - and a dedicated father as well.

I live out of state and have been using Eddie for my property management. He is awesome,…read moretrustworthy, and gets things done. Placed a perfect tenant in my property, could not be happier and highly recommend him. Property is in Watervliet.

In response to Lorenzo's reply:…read more Yes, you are correct, Lorenzo. My expectation as a buyer was that I was getting an "A Team" of support and guidance. Being that we were not from around here, we were going off of your professional recommendations. My mistake. Now I know "A Team" in the capital region is the equivalent to "C Team" in the market I am coming from. Additionally, I really appreciate hearing from your broker, having a long conversation about how you all can make it up to us, to never hear a word back. Wonderful customer service!

Lorenzo is professional, thorough and communicative. It has been my absolute pleasure to work with…read moreLorenzo on our journey for our first home. Everyone he recommend us to work with has been incredible. He's personable and works hard for his clients. I couldn't be happier in our process and I recommend Lorenzo for your next home buying venture. You won't regret it ! Thanks for everything, Lorenzo!

I woke up one day and decided it was time to move out of the apartment my wife and i were renting…read moreand that it was time to buy a house. I expressed interest in a property Brian was representing, and he set up a meeting. I was given an information packet and left the meeting feeling like i was in good hands. When we finally made our decision, Brian helped us every step of the way, and put us in touch with others who also made us feel comfortable with the process. He's friendly, personable, and really knows the business. A good guy all-around. He checks in now and then to see how things are going. Highly recommended if you are buying or selling property!

Brian was very helpful in getting us ready to put our house on the market. He made suggestions on…read morewhat we needed to get done and what was unnecessary. He kept us in the loop on the outcome of every possible buyer. He ensured that the ultimate buyer was very qualified. Brian was very accessible and always patient with my questions.

I understood last year that the market upstate was hot with the rush of many of my fellow down…read morestate people moving upstate because of COVID and scooping up all the $300K-400K homes so commission potential had been very high but it was really disappointing to realize that the relationship you wanted with your realty agent was broken when you want to look at homes that seem perfectly acceptable at lower purchase prices and you are told the agent does not want to invest their time with you because a couple of homes you want to look at are asking below a certain number they have in mind for showing you. I thought the agents job is to show you options, not to manipulate your view of what is available so they can get a bigger commission. A dry cut off after already putting a couple of months into the relationship leading up to this time was disappointing. Do your research and make sure the agent is not opposed to showing you homes priced at below your original stated range. You are looking for someone who will help you jump to get a good deal (if the rare chances occur that you can actually find them) and not someone who will limit their time with you because they don't want a smaller commission. That said, we found an agent who still showed us our range but also kept an eye open for those deals and got a nice home that cost was in between so they got close to their full commission and we got a rare good deal on the home.

Sandy was very friendly, attentive and diligent to us. She showed us two properties, and we chose…read morethe second of the two. Sandy was very attentive to detail, got us through the whole process smoothly and we closed without a hitch. We couldn't ask for more in a realtor. She's one of the best!

It was a great day for the Streiff family when we first met Michael Keefrider. We had a…read moreCovid-induced situation with tenants not paying rent and property taxes due and were not sure how to go about selling under these circumstances. Fortunately, Michael took charge and we soon had the house up for sale. Michael always kept us informed, maintained a positive attitude, and kept us looking forward. His communication is excellent. As we live in another state, it was very important to have an agent we can trust to handle all the issues that came up, and as our house is 170 years old, there were many issues. Michael helped find good contractors and ultimately negotiated a full-price sale of our challenging property. He is a class act, the best in the business, and we could not be happier with his service. We recommend him without reservation.

I worked with Michael Keefrider on the successful sale of two residential homes. Michael was always…read morevery responsive, flexible, and an amazing resource throughout the process. He went above and beyond to help us get things done as we prepared the property for listing and then moved toward closing. When questions or concerns from the buyers and their inspector came up, Michael provided expert advice on how to respond, and when a concern or request from the buyer needed to be addressed for us to move forward with the sale, Michael was able to connect us with quick-response contractors who were willing to fit us into their busy schedules to get the needed work done in short order. Michael was an invaluable connection and resource throughout the process.

When I attempted to purchase a property that was being listed by CM Fox, there were a number of…read moreissues. I unfortunately did not end up getting the property for the following reasons: 1) I was told that the gas line could be put in for $5k, but it turned out the gas company wouldn't run it at all. 2) After accepting my offer they tried to reduce the size of the lot by a half acre. 3) They put $11k/ year on the listing for the "estimated" taxes, but their estimate was a bit off when the tax bill came back at $21k/year! 4) I believe that the listing agent was somehow an owner in the property too, but she didn't disclose that in the listing. STEER CLEAR of these people, or at least Jamie Mazuryk! If her lips were moving, she is probably lying.

Denise at CM Fox is absolutely wonderful to work with. It's like having a friend on the "inside"…read morethat is working for your best interests. She really cares about her clients and was always available to answer our questions. We would recommend Denise a million times over.

Selling my home for the first time felt overwhelming, but Kristen and Kevin made the entire process…read moreso much easier than I expected. From day one, they were patient, knowledgeable, and always available to answer my many questions. I never once felt like a bother. They took the time to explain everything clearly. Their advice on pricing, staging, and marketing was spot-on, and thanks to their strategy, we had strong interest right away. When offers came in, they walked me through every detail and helped me negotiate the best possible outcome. I never once felt like I was on my own. I'm so thankful to have had so much help navigating this process for the first time. They kept me informed, stayed ahead of every deadline, and truly made me feel like I had a team. Thank you both for making this such a positive experience!

Worst agent I ever used. i was told by Kevin he had plenty of buyers lined up. There will be a…read morebidding war. A week went by. Nothing, crickets. I got a call from another agent that brought a young couple and that couple offered my asking price. I was so fed up I took the offer. The plenty of buyers that Kevin had lined up to have a bidding war was all a lie. Look elsewhere.

Laura Scheper from Anne Lafferty was the real estate agent my husband and I used to sell our house…read more We wanted to use someone local, who really knew the area so would know the worth of not just the house and property but the area. Anne Lafferty's office did not come up online during our initial search for a local real estate agent so we first tried going with a different one. That first one gave us a suggested asking price that it turned out was off by about a hundred thousand dollars. Also, it took days for them to return any phone call or text. Laura Scheper responded the first day I contacted the Anne Lafferty office. After that she gave us several ways to contact her, and always responded promptly. (At one point she was on vacation in a different country and made a point of contacting US to keep us updated and make sure we didn't need anything!) The initial tour of the house and property was exceptionally thorough. Laura walked through and examined almost every inch of what we owned - from stooping through our crawlspace to walking our trails. She told us how we could easily solve a problem that we thought would bring the value of the house way down, and immediately had in mind some of the positive aspects of our house and property to feature in real estate website listings. She also trusted our judgment and used some language and photos we had come up with. She placed these listings on several sites covering a wide area and immediately starting texting us with questions from prospective buyers - which is why we could tell she would be good not just for sellers but for buyers as well. Any question a prospective buyer had she did not guess at but made sure she got the correct response from us - from the exact age of our roof to what kind of fish were in our pond. She also seemed to know a lot about financing, because for several of the offers she worked out ways for the prospective buyers to afford and pay for the house that we never would have thought of. (One of the offers containing what we thought was an innovative way to pay was the one we accepted.) She even knew about certain real estate laws that would pertain only to houses constructed like ours built in the time period when ours was built. Very impressive. All the paperwork we had to agree to and sign told us how honest and transparent she and her office were to both sellers and buyers. A couple of the concepts we did not understand and she patiently explained them to us. What really and truly made her stand out in our heads, though, was the amount of time and effort she put in - well beyond anything expected. By the time we were ready to sell the house we had already been out of it and far away for two years. The air in it was stale, and she made the trip there several times to open the windows and turn on fans to get air circulating. When I thought there was something left behind that I wanted, she went there searching for it and found it. She let in various repairmen and then stopped in regularly to see how things were going and report to us. Although I can't imagine these chores were highlights of her day, she would always report to us in the most cheerful tones, as though it was a pleasure for her to see the progress and to chat with us. Speaking of chatting, our only warning to you would be that you might have to get used to her way of talking. It's a touch fast, a touch excitable - not your average business voice, in our opinion. On meeting her we wondered if she would have the skill and knowledge to do the best job possible. Time and again she proved that she most certainly does, and we got to love her friendly, vivacious way of talking. At this point we recommend her with absolutely zero reservations and the highest level of respect.