We live out of town but were visiting for the holidays and came here on my sister's recommendation…read more The day after Christmas, they were able to see my puppy within an hour for a red eye with discharge. The vet quickly diagnosed the issue and prescribed the necessary antibiotic eye drops. I was very happy with the quality of care, the customer service, and the pricing. Highly recommend.

My puppy (she's 9) has recently started developing seizures. The doctor has personally called me on…read moremultiple occasions. I feel like the staff loves my dog as much as I do, and they truly have her best interests at heart.

My bird had his annual check up. He also had a nail trim. The Dr. and the staff were knowledge and…read morevery gentle.

My cat Margaret passed away last week. Gentle Vet did everything they could to save her. When my…read morepartner and I had to say goodbye Dr Gessner was indescribably kind, respectful, and supportive of Margaret and us. I am writing this review today because I just received a condolence card from Gentle Vet signed by Dr Gessner and what looks like the entire team. It means a great deal that they took the time to recognize Margaret; that, to them, every pet is unique and worthy.

It was by God's grace that Dr Baylor was able to come to our home while my family & I could be…read morethere together & I was able to lie down and cuddle my beautiful, loving dog who made it gracefully to 14 1/2 yrs old. We live in Green Bay and it was affordable and far more comfortable that driving to Appleton and waiting for the well-known 3-5 hour waiting room times at the emergency vet down there. He was here in less than an hour and also removed her body. We opted to pay $180 extra (could be a large breed size fee) for cremation and to get her ashes back. He handled delivering out girl there for us and brought them the funds for cremation services that we gave to him. *** He does not take card, so it's best if you have cash availablre for him. Thank you so much for keeping us where we could all be with her vs going to an out of town vet. I don't have words to express how grateful we are to have been able to say final goodbyes together.

We had Dr Baylor for 2 of our dogs and he is awesome for both having him for medical and final…read morewishes!

Garbage. Cannot ever get a straight answer for any basic question. Rarely see the same staff member…read moretwice. Apparently one of our dogs threw up so much they had to throw his blanket away but nobody called us. Do not follow feeding instructions that are beyond basic- always have too much food returned to us. Many lukewarm experiences. One bad experience. Not paying for this again.

Amber is a very caring person, excellent person for a groomer! Did a great job with our pet.read more

We have been a client for 10+ years during that time they have been outstanding and caring. We have…read morehad 5 dogs they have cared for. One of our dog's Louie has been suffering from liver disease for 6+ years of that time. Compassionate care for pets and their families. We have gone from puppy to the final rest. A big thanks to the entire staff, our Dr. Eastman has gone out of her way for our friends

Was totally disgusted with this place after 20 plus years of bringing our dogs here. We woke up…read moreafter a restless night with our dog Vito who had an obvious ear infection as his ears were inflamed, hot, and he had been shaking his head all night long. I called Bay East right away thinking a technician could quickly peek at his ears and get him on some antibiotics, understanding they are busy, I was simply asking for a quick 3 minute in and out to give our dog some relief. I was shocked when the receptionist, who stated they were completely booked and had no space for him until the following Tuesday, 5 days from then. I simply asked her what I could do to get him seen. I was put on a long hold only to be told to come in the afternoon after 2 pm and would then be charged for an EMERGENCY vet visit. I politely told her we would be going elsewhere. I am thrilled to have found a new veterinary clinic here in Green Bay that is not only less EXPENSIVE, but open to emergencies when they occur. We have always loved seeing Dr. Eastman, unfortunately the clinic itself needs a MAKEOVER. I do wonder if there is a bit of discrimination since Vito is a pit bull (the friendliest) dog ever. I say this due to his reluctance of having his nails trimmed due to past trauma as a puppy. We were told the last time by the Dr. after 3 technicians were unable to finish his nail trim that he would need to be put under or heavily drugged for them to attempt his nail trim again. Ridiculous, these are professionals, we now trim his nails at home, yes a bit challenging but can be done, and we are no professionals. So Done!!!! Ursula T.

Love it there! Everyone, from the front desk, to the techs, to the vets, is friendly and caring…read more Groomers are wonderful as well.

We chose this vet because of proximity and referral. It was a great choice. All of our pets and…read morehumans have no complaints. Our newest pet received a free visit, having been a Humane Society rescue. Before we could get in for his scheduled apt, the little guy seemed to have a growth. They saw us immediately and at one point there were three people holding, shaving, and checking out a spot on our Guinea Pig. It was determined with a little work, that something was embedded in his fur. We got the all clear with lots of relief. They cancelled the apt for the next week and didn't charge. My daughter was so happy he was alright, I was happy with the free trip and Chunk was happy no one took his temperature ! Great great vets-each one is kind and helpful. They seem to work together if there are questions.

They were very nice to me and my cat. Helped with her ear infection, and called after to her…read moreappointment to make sure she was getting better.

I have been taking my miniature dachshund here since I brought him home in October 2015. I truly…read moreenjoy the atmosphere, the vet techs and the doctors. They are kind, thorough and gentle with my dog who is very shy of strangers. I can always get in for an appointment when I need it and the care is consistently wonderful. The prices may be better elsewhere, but they are AAHA certified which I read is very important in my puppy books. Although my dog would rather not get a thermometer in his butt every year, I will gladly keep bringing him.

Our poor girl had to have 16 teeth removed at Wellness. The staff kept us up to date throughout the…read moreday and we were so impressed with the knowledgeable and professional group.

Run they took money from my credit card after I canceled my appointment 4wks in advance they took…read morethe money before service was done they say its their policy I was never informed of a policy its definitely fraud now fraud department is involved. My kitty fell off their table and girl laughed and "said I bet thats not her first fall" really and I had to pick her up off the floor the tech did not care. They wont budge to refund my funds its" policy" I was NEVER informed of.