I love this place it been lots of good things happening for me there doing the past few years it's…read morevery nice customer service and people are very friendly it's alright

Always have plenty of sale items in stock. They need to expand the bakery department with breads…read moreand buns like it used to be. Good meat department with friendly butchers ready to help with your order.

Convenient location and has almost everything you'd need from organic items to nondairy milks to…read moreeverything you'd expect a normal grocery store to have. Needs a little facelift but it's bright inside, clean, and mostly easy to find everything after you figure out the layout. Self checkouts are available if you're having an introverted day. Glad this is here!

I've stopped into this store twice now over the course of 19mos. And twice now, I've been ignored…read more The employees care more about what's going on with their phones. I literally walked up to the female working today and had to wait for her to acknowledge me. I asked one question, got a "no" and she went back to her screen. This isn't a good look for a small business, especially since its location really should cater to the neighborhood surrounding it (people like... me). I don't think I'll be back. I'll drive further than a half mile from home and go to Choice if it means I'll be acknowledged as a human being and paying customer. Side note: also hit the farmer's market, and the young Gen Alpha male was the redemption. He actually helped me and didn't ignore me! And was polite. Restored some faith in humanity moving forward.

Wow! What a treasure we have in Rockford! The sourdough bread, homemade pies, fresh fruit... so…read moremuch to offer! Always super friendly staff!

Frustrated. I'm just annoyed at this point, they need to do a better job of checking for expired…read morefoods. I unknowingly in a rush, bought expired tortilla chips, expired by two months. I bought frosting and didn't check and it was expired by two months as well. Seriously please check the expiration dates. I already threw away the receipt because I wasn't thinking. It also falls on me because I should've learned my lesson from the other 6 times this has happened but when you're in a rush and not expecting things to be expired by 2 months you forget to look.

You know it's not a bad store... it's the staff. So unbelievably rude! The people who are clearly…read morein management positions never smile, nor do they really make eye contact, I feel like I am just being straight up ignored by some of these people. God forbid you ask a question, I literally had a women who works here roll her eyes at me when I asked about the location of something. The last thing... the hours, what a joke, you never know when they will be open. Someone needs to puts in a decent effort and open a competing store, maybe then they will improve.

I have been going to Mariano's for quite some time now and about 1 to 4 times a month lately. I…read morehave bought sandwiches that have been marked down because the date is near and the bread has been stale already even though it's within a day or two of the sell by date. I have also bought things from the bakery that have been marked down and they have been very stale even though the sell by date was one to two days into the future. So a couple days ago I buy this pork prepackaged and not entirely inexpensive and I go to cook it today. It's been in the refrigerator and the sale by date is tomorrow, but it looks so discolored and old. I'm not even going to try to open it and smell it. I'm taking it back tomorrow and I'm really sick and tired of taking things back to the grocery stores that are rotten. It is a drive to any of them and i may or may not have enough time to drive back, find a place to park, and go in and take care of business. I have ended up just throwing things out like little bakery items that were a couple bucks or a sandwich that was three or four instead of eight or six dollars. I think my days of shopping at Mariano's are over. Definitely stay away from markdowns, Also Their prices on most things are not cheap but I will say usually their full price fresh veggies and fruit are good and fresh. Hard to go from place to place for this and that though.

We ordered cupcakes for my daughter's graduation party. They were perfect!!! Mari as nos bakery…read morehas the best frosting ever! It is buttery and not just pure sugar! I strongly recommend this bakery!!!

I've been in Rockford for about 13 years off & on. This store is a 5 Star store. Excellent customer…read moreservice, Excellent fresh hot food, great groceries. Great shopping atmosphere. What a perfectly awesome example of how a local business should be run. Amazing store 100%. This is my first time here, You can guuantee I'll be back on a regular basis. Totally incredible store. I love it,

Worst Customer Service I've Ever Experienced! Avoid Yumberry Frozen Yogurt…read more I stepped into Yumberry Frozen Yogurt in Machesney Park with my significant other expecting a fun treat. Instead, I got one of the most bizarre and hostile customer service encounters I've ever had. No one was at the register when we walked in, so we grabbed our own spoons and cups to quickly try one flavor--literally a tiny taste--so we could make a confident purchase. Out runs a woman with blue and black hair, acting frantic, scolding us for trying a flavor. We immediately threw away our spoons as she demanded. A small drip of yogurt almost fell from my cup, so I caught it with my hand and ate it (not a crime last I checked). She then threatened to make us throw away our entire bowls--which we were moments away from paying for--just because we had dared to taste a flavor earlier. I calmly explained that I used to work at a frozen yogurt shop for years, so I understand policies, but asked if they offer any kind of compensation or exchange for unsatisfied customers. She said no. I asked what would happen if the yogurt was expired or the machine dirty still no. Even more shocking? She's worked there for a year and "isn't sure" about basic service procedures. Her reasoning for the extreme rules? COVID. In 2025. Meanwhile, the same yogurt she wanted me to throw away would've been wasted anyway. This is a frozen yogurt shop, not a high-security lab. Other froyo shops happily let customers taste flavors and will gladly fix an order if something's wrong. Here? You're treated like a criminal for wanting to be sure you'll enjoy what you're buying. Do yourself a favor and spend your money somewhere that actually wants you to come back. This place clearly doesn't.

The yumberry in Machesney park the floor is so dirty. The workers are just standing around. Do…read morebetter. Shame. Shame. Shame.

This store is big, clean, and has just about everything you can think of. The staff is very…read morefriendly, and have the best liquor prices around town. This is my new go to spot!