Tom has been my animal's vet since he took over the practice in Lumberton. I trust him completely…read morewith my animals. As a matter of fact I don't live in the area anymore, but return for annual visits. He has worked to get rabies vaccines legal to give every 3 years as they are intended, rather than every year as the law required. He also uses the Titers test to assure that pets are not over vaccinated. Then there is his wholistic approach to their care. He has treated my pets with everything from laser acupuncture to Chinese herbs. I wish he could treat people too; he'd be my doctor!

If ever there were an old country vet, this guy is it. Dr. Granger does not believe in the…read moreconventional approach to veterinarian medicine. He will not over inoculate pets, unlike so many others out there. Believes in the holistic/homeopathic side of medicine, but will use drugs if necessary. His practice is in a mobile home, but that also serves to keep the cost down for you the consumer!

All of veterinarians are professional, knowledgeable, and kind. When the worst happens, all of the…read moredoctors and staff members are ready and willing to help me through it.

We brought our family dog of 3 years to be euthanized after explaining over the phone that he had…read morebitten a family member's hand/fingers. The receptionist quoted us $100. When we arrived, we were taken into a private room, explained the process, signed the paperwork, and paid the fee in full. We said our tearful goodbyes and let him eat treats while they took him to the back to place an IV catheter. After waiting, we pushed the call button. A staff member came in and bluntly announced they made a mistake: because of the recent bite, state law required them to submit a brain sample for rabies testing--callously telling us they would have to 'send off the head,' with zero compassion or tact. She then informed us we would have to pay an additional $250 on top of what we already paid. When I spoke to the manager about springing a $250 mid-procedure price hike due to their intake mistake--after our family had already said goodbye--they refused to honor their original agreement or take responsibility for their oversight. When I went to the front to try to figure out how to cover the extra cost, they flatly refused to perform the procedure at all. To make matters worse, when they handed back our paperwork, they 'forgot' to return our $100 cash payment until I explicitly demanded it back. We walked out heartbroken, traumatized, and carrying our dog--who already had an IV catheter in his leg--back to our truck after believing we had just said our final goodbyes. The lack of intake protocol, total absence of empathy, mid-procedure price change, and sheer coldness toward a grieving family in their most vulnerable moment was outright unacceptable."

The staff is very friendly and Dr. Todd Westin is the best when it comes to exotic animals!!! He's…read morehelped me a lot with my turtles. I also like this location because it's not usually very crowded and you don't have to worry about walking into a waiting room full of barking dogs and stressed out animals when you bring your pet in for care.

I have been taking my kitty there since I got her and they have been so good with her. They remind…read moreme of what she needs and so very friendly. They know the regular animals by name and welcome them with every time. Won't go any where else.

Stopped by to see if I could get my dog looked at I had no idea that I need an appointment But the…read morereceptionist made it perfectly clear that I did even though the parking lot was empty and no one else was there Needless to say after her snobby attitude I won't be back

My dog got hit by a car I brought him to this vet and they told me they could not help me because…read morethey were getting ready to close in 10 minutes. This doesn't sound like a place that truly cares for animals.

Best experience boarding my 3 dogs. I happily drive an hour each way because I know my dogs will…read morecome home happy and healthy. The kennels and yards are beautifully maintained. Thank you, awesome pets for creating such a great place and providing the best care!

From the owner: Quality and Caring Services. 45 years of experience. All dogs must be spayed or neutered…read more Aggressive dogs are not accepted. Vaccination are required. Your furry friend will receive daily attention from us to make the visit enjoyable and as stress free as possible. You will find the facility is kept clean and safe. Yes, there’s a pet playground. Call or Text for availability.

This has been my go-to veterinarian for a LONG time. Dr. Read always takes care of my Carly. He is…read morefriendly, honest, and patient. The same goes across the board for his entire staff. They never leave me waiting long and Carly is always happy to see them. They are her family too! The prices are decent and they even have a way to get your medicine shipped to you! How convenient!

I NEVER thought I would be writing this type of review, but here we are. The first problem I ran…read moreinto was lack of communication. I've been dealing with this vet since I was in middle school, I am now in my late twenties; I've NEVER had any problems previously... so for me to get to the point of having to relocate my fur baby to a different veterinarian, is HIGHLY disappointing. My contact information has been the same - I would get reminder emails all the time. At some point the emails stopped, but I took it as my baby wasn't due for any shots. After a while, the length of time became concerning so I contacted the office. I find out she's overdue for shots; they have my email, never attempted to contact. I gave them my new phone number the last time my baby had shots... they never updated the number. An easy fix though, so I didn't make an issue of it. When I got her in for her appointment, I let the young lady at the front desk know about my fur baby having frequent loose bowel movements & vomiting. We still cannot go to the back with the vet to see what's going on, so I had to trust that my message was properly relayed. When my baby was returned to me, it was said everything was fine, whatever "everything" is. They also sent her some medicine mixed with water for her to take. (Quick side note - my baby has been 6 pounds for YEARS; that is her final adult weight, she has been that weight for EVERY visit since about 2017). After giving it some time, I STILL seen that my baby was feeble, as well as still having consistent loose bowel movements AND vomiting; so I called & left a voicemail on last Friday. It is now Monday (2|13) & I hadn't heard anything back. I took it upon myself to call on my lunch break. The lady I spoke with, gave me one hell of an experience. When I expressed to her what happened & how my baby is STILL sick, she tells me that when the vet took a fecal sample, she didn't have diarrhea... since when does diarrhea momentarily stopping, mean it doesn't exist? I also asked her, what my baby weighed her last visit, since everything is "fine"? She gets quiet, then lowly says "5.3 pounds"... so I proceed to tell her how "my baby has NEVER weighed under 6 pounds, & you would think the fact that her weight has dropped, would be some type of cause for concern" her response to me is "ma'am that's not even 1 pound"... so what?! Every problem starts small. I've given ALL these symptoms, on top of you all seeing the drop in her weight, and still nobody is concerned? During this conversation, she constantly called my baby a "he", if you have my information pulled up from the system, you see my baby is a female, why do you keep referring to her as a "he"? So when I finally told her my dog is a "she" she goes on to say "she, he, YOUR DOG, didn't have diarrhea when the doctor took a sample". I've never spoken to someone sooo insensitive like this before in my life! I've been coming here for YEARS, I have a STRONG emotional attachment to my baby; so for her to HEAR the frustration & hurt in my voice, AND disregard my concerns about my baby's health when I put my money & trust for my baby's life into this business, is ABSURD. You'd think that once all other options have been cancelled out, they'd run further tests or do further examining if I'm telling them she's WEAK, if I'm telling them I can feel her bones, if I'm telling them she's throwing up & has diarrhea. Who thinks that since a dog isn't throwing up or having diarrhea in the moment, that everything is fine if they've consistently been sick? I am DISGUSTED with the lack of sympathy from the staff at this establishment. I will NEVER bring my baby back here ever again! I pray they didn't miss anything detrimental that'll put my baby's life at risk.