Have taken my 2 dogs to Jordans for almost a year. The vet is wonderful with my dogs and her staff…read moreis amazing. One of my dogs is very picky and they have the best patience with her. After going to 3 other vets I wouldn't go anywhere else (unless ER).

Took my 3 yr old lab in two weeks ago because she was sick. She had a 103 degree temperature and…read morethey were unconcerned with it. She had been throwing up and not eating so they have her something for nausea and sent us home. The next morning she died. As far as I am concerned they killed my dog! I will not step with a 100 yards if that place anymore and would not recommend them to anyone!

I've had nothing but wonderful experiences since becoming a client at Delaware Animal Clinic. Every…read morevisit leaves me feeling well taken care of, educated, and genuinely supported. The team communicates clearly and follows up, which gives me so much peace of mind as a pet owner. I especially want to recognize Reagan at the front desk. Over the past few weeks, while some of the vets were out of town, she consistently followed up, kept me informed, and made sure I understood the next steps in my cat's care. Even when I was feeling emotional, she handled everything with professionalism, warmth, and true compassion -- which meant more than she probably knows. They're now helping coordinate a referral to a dermatologist for my cat's skin and allergy issues, and I'm incredibly grateful for the thorough care throughout this process. I highly recommend Delaware Animal Clinic to anyone looking for a team that truly cares. -Jennie

I've been taking my cat to DAC since he was a kitten. Facility is nice and new and the staff was…read morealways friendly and helpful. As other reviewers state, they are rather expensive, but I have great pet insurance and I am a firm believer in "you get what you pay for" so I never shopped around for a cheaper place since I was happy with their care. Always had a good experience with them until recently. I don't know what has happened, but this is my third time in the last year to have an issue getting an appointment. No one ever answers the phone anymore and when I leave (numerous) messages they never get a response. Last time my cat was sick and I called because the course of treatment wasn't working, the receptionist told me a vet tech would call me right back. Never heard a word from them and ended up bringing him to another vet. Not wanting to start over with a new vet I tried calling when it was time for his annual wellbeing check and vaccines. Never got a call back and ended up at another vet again. Today was the last straw. Cat has been vomiting since 11:00pm last night. I called today and left messages twice with no response. I will be taking him elsewhere from now on. Not sure what happened, but if you're thinking about becoming a client of theirs I would think twice. There are still plenty of vets in Beaumont that actually answer their phones and return your call.

This vet clinic is one of the best I have ever been to. My dogs love going to the vet. Even my…read moreornery rescue, who was terrified of men, never gave Dr Williams any trouble. Dr Williams is professional and so courteous, has sympathy for the most emotional of us. He has never turned away any of my stupid questions or even my friend when she called about a baby bird she had rescued. Dr Williams and his wife have cried with us when have lost pets and just as excited as us when we get a new one. And they don't judge my habit of rescuing abused potties. They are very thorough in the exams and has an old country vet feel that definitely shows that he is doing what he loves and truly cares about his patients.. 2 and 4 legged!!

These folks are the best. I have taken all my critters here for 15 years and now that I have moved…read moreto Phoenix, I still call them with questions. They know their owners and they know their patients and are always willing to answer questions or provide additional reading on problem areas whether it is a diagnosis and explanation of treatement required or just behavioral changes and training. They will also just listen to panicky pet mom and give advice that doesn't require an office visit.

DVM Granger and his team saved my cocker's life, literally! He was having a heat stroke which none…read moreof us can understand how it came on so fast and he was in a car with the AC blowing cold. This clinic was the only one open and I was truly blessed to find someone who cared so much. 45 minutes before closing and not my regular vet. His temperature was 107 (norm is 103). They immediately started life saving measures. Oxygen, ice pads, IV, ozone, meds. Thankfully, my fur baby survived.

Dr. Granger is the best of the best. You can tell he loves what he does, and absolutely loves…read moreanimals. He definitely doesn't charge what he probably should, nowhere near what most veterinarians charge. I would never use anyone but Countryside. Everyone that works there is super sweet & helpful. Definately recommend them to everyone!

I have been using Bmt West for over 20 years. Dr. Seymour shows he cares about your animal. There…read moreis always a solution & I leave feeling good about the health of my pet. My Family.

What a wonderful clinic the staff are very caring very informative. I rescued a dog who was very…read moreshut down and they were very gentle and kind with him and the vet. Dr. Seymour is very experienced and very personable very professional highly recommend Beaumont West clinic.

This has been my go-to veterinarian for a LONG time. Dr. Read always takes care of my Carly. He is…read morefriendly, honest, and patient. The same goes across the board for his entire staff. They never leave me waiting long and Carly is always happy to see them. They are her family too! The prices are decent and they even have a way to get your medicine shipped to you! How convenient!

I NEVER thought I would be writing this type of review, but here we are. The first problem I ran…read moreinto was lack of communication. I've been dealing with this vet since I was in middle school, I am now in my late twenties; I've NEVER had any problems previously... so for me to get to the point of having to relocate my fur baby to a different veterinarian, is HIGHLY disappointing. My contact information has been the same - I would get reminder emails all the time. At some point the emails stopped, but I took it as my baby wasn't due for any shots. After a while, the length of time became concerning so I contacted the office. I find out she's overdue for shots; they have my email, never attempted to contact. I gave them my new phone number the last time my baby had shots... they never updated the number. An easy fix though, so I didn't make an issue of it. When I got her in for her appointment, I let the young lady at the front desk know about my fur baby having frequent loose bowel movements & vomiting. We still cannot go to the back with the vet to see what's going on, so I had to trust that my message was properly relayed. When my baby was returned to me, it was said everything was fine, whatever "everything" is. They also sent her some medicine mixed with water for her to take. (Quick side note - my baby has been 6 pounds for YEARS; that is her final adult weight, she has been that weight for EVERY visit since about 2017). After giving it some time, I STILL seen that my baby was feeble, as well as still having consistent loose bowel movements AND vomiting; so I called & left a voicemail on last Friday. It is now Monday (2|13) & I hadn't heard anything back. I took it upon myself to call on my lunch break. The lady I spoke with, gave me one hell of an experience. When I expressed to her what happened & how my baby is STILL sick, she tells me that when the vet took a fecal sample, she didn't have diarrhea... since when does diarrhea momentarily stopping, mean it doesn't exist? I also asked her, what my baby weighed her last visit, since everything is "fine"? She gets quiet, then lowly says "5.3 pounds"... so I proceed to tell her how "my baby has NEVER weighed under 6 pounds, & you would think the fact that her weight has dropped, would be some type of cause for concern" her response to me is "ma'am that's not even 1 pound"... so what?! Every problem starts small. I've given ALL these symptoms, on top of you all seeing the drop in her weight, and still nobody is concerned? During this conversation, she constantly called my baby a "he", if you have my information pulled up from the system, you see my baby is a female, why do you keep referring to her as a "he"? So when I finally told her my dog is a "she" she goes on to say "she, he, YOUR DOG, didn't have diarrhea when the doctor took a sample". I've never spoken to someone sooo insensitive like this before in my life! I've been coming here for YEARS, I have a STRONG emotional attachment to my baby; so for her to HEAR the frustration & hurt in my voice, AND disregard my concerns about my baby's health when I put my money & trust for my baby's life into this business, is ABSURD. You'd think that once all other options have been cancelled out, they'd run further tests or do further examining if I'm telling them she's WEAK, if I'm telling them I can feel her bones, if I'm telling them she's throwing up & has diarrhea. Who thinks that since a dog isn't throwing up or having diarrhea in the moment, that everything is fine if they've consistently been sick? I am DISGUSTED with the lack of sympathy from the staff at this establishment. I will NEVER bring my baby back here ever again! I pray they didn't miss anything detrimental that'll put my baby's life at risk.

We took our cat, who had an infection in her mouth and eyes, and they squeezed us in without an…read moreappointment. She received 2 shots, eye drops and a followup appointment in 2 weeks. Satisfied all around so far

Maggie was treated expertly and is now fully recovered xxxxxxxxx…read more Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxddddxxxx

I waited several weeks before writing this review so I could evaluate the experience as objectively…read moreas possible. Summary I brought a pregnant dam to this clinic for an emergency C-section after labor stalled. The initial surgery resulted in severe internal bleeding that required a second emergency surgery later the same day by a different surgeon to save her life. Communication throughout the process was poor, and my dam and puppies were kept at the clinic for more than 24 hours. After discharge, the puppies were significantly underweight, dehydrated, and in poor condition. All puppies contracted canine parvovirus despite the dam being fully vaccinated. Full Experience We recently relocated our kennel to the area and had a large-breed dam whose labor stalled approximately three hours after delivering her first puppy. The emergency clinic we had previously vetted was closed, so out of necessity I brought her to NVC at approximately 4:00 a.m. on 5/5/2026. After the initial examination, bloodwork, radiographs, and ultrasound, Dr. James Longoria recommended proceeding with a C-section. He assured me that he routinely performed C-sections and spays and advised that spaying during the final C-section would be more cost-effective. Before surgery, I specifically asked whether oxytocin would be administered in an attempt to stimulate labor before performing surgery. I was told it would be. However, the medical records I later received contain no indication that oxytocin was ever administered. I was also told my dog would be seen immediately. Instead, the surgery began significantly later than I was led to expect. Around the time I had been told discharge would occur, I returned to the clinic and was informed that my dog was still in surgery. When I questioned the delay, I was told the procedure was taking longer because of the size of the blood vessels that needed to be closed. During this time, staff asked me to bring in the puppy that had already been delivered at home so it could nurse with the dam and litter. Believing this would be in the puppies' best interest, I agreed. Several hours later, after repeated attempts to obtain updates, I received a call from lead surgeon Dr. Brady Hanson requesting permission to take my dog back into surgery because she was not doing well. I immediately consented. Dr. Hanson later informed me that he had found multiple sites of internal bleeding and had to perform emergency corrective surgery. He also administered multiple blood transfusions. In my opinion, Dr. Hanson saved my dog's life. He communicated clearly, acted decisively, and was transparent about what had occurred. For that, I am genuinely grateful. Unfortunately, communication from the clinic as a whole remained poor throughout the remainder of the hospitalization. I repeatedly called seeking updates and was consistently told that the puppies were doing well and nursing normally. I specifically asked whether puppy weights were being monitored to ensure proper neonatal development and was told that they were. On 5/6/2026, I was finally told I could pick up the dam and puppies. Upon discharge, I was shocked by the condition of the puppies. They were significantly underweight, dehydrated, and appeared to have received inadequate care during their first 32 hours of life. When I requested their birth weights, I was informed that puppy weights were not recorded because only the dam was considered the patient. This directly contradicted what I had previously been told when I specifically asked whether weights were being monitored. Every puppy developed canine parvovirus. Because the dam was fully vaccinated and we've never had parvo in our program, I can only speculate as to how this occurred. My concern is that the puppies may not have received adequate nursing and colostrum during their critical first hours of life, especially given the dam's medical complications and need for a second surgery. Regardless of the cause, I spent the next three weeks providing around-the-clock intensive care to save the litter. Thankfully, all puppies survived with the guidance and treatment provided by my regular veterinarian. Final Thoughts My total bill was $5,212. The clinic did not charge me for the second surgery that was required to correct the complications from the first procedure. The financial cost, however, pales in comparison to the time, emotional stress, and ongoing expense of managing a parvovirus outbreak and decontaminating our home and kennel property. While I am thankful to Dr. Hanson for saving my dog's life, my overall experience with this clinic was deeply disappointing. Between the surgical complications, inconsistent communication, conflicting information regarding puppy care, and the condition of the puppies at discharge, I cannot recommend this facility. If faced with another emergency, I would choose to drive to Houston or to a 24-hour clinic across the Louisiana border rather than return here.

Drove two hours for my cat's UTI/blockage treatment. Paid $4,200 for a two-day catheter and…read moremonitoring. He went in Tuesday after I found him straining with blood drops on the tile. They removed the catheter Thursday and had us wait 12 hours, which is standard, to see if he'd urinate normally. He re-blocked. Their "plan"? Another $4,200 to reinsert the catheter over the holiday weekend because no surgeon was available until Monday, plus $7,000 for the actual surgery. Total: $15,400. At no point did anyone explain the real risks, the high likelihood of re-blocking, or actual surgical outcomes. Zero transparency. They told me over the phone we would get a $1,084 refund if we chose euthanasia, minus the $84 communal burial fee, so around $1,000. When we showed up to say goodbye--because $15k is not realistic for most people--the refund suddenly dropped to $770. The excuse? One employee said they "checked his urine again," after we had already made the decision. Another said we were charged $230 for another day of hospitalization, even though we returned the same day as the supposed checkout time. It felt like numbers were being invented on the spot. They also pushed credit applications hard, trying to funnel us into financing their inflated corporate prices. And one more thing: On Tuesday when I dropped him off, I didn't have the full $4,200 immediately because I had to transfer money from savings--like any normal person in an emergency. I told them I could pay $2,000 now and the rest the next day when the transfer cleared. I even gave them the card number to charge. They still refused to treat him until every dollar was paid upfront. No compassion. No flexibility. Pay in full or your pet doesn't get help. This is a private-equity-owned clinic, and the behavior shows it: predatory pricing, shifting numbers, no empathy, and zero interest in the actual animal. My cat's life was effectively held behind a paywall. If I could give negative 1,000 stars, I would. Terrible care, terrible ethics--only the bathroom was clean. Save your pet's life, go somewhere else! If you have a similar story, feel free to reach out to me on IG: praecordiasghost I'd like to hear it.

Bridge City Animal Hospital has been a blessing for our family. Everyone on the staff has been…read morefriendly, kind, patient, helpful, and professional. The website is well done and makes reviewing/updating my dog's info, as well as scheduling appointments, very easy. The email and text reminders of upcoming appointments and healthcare treatments are incredibly helpful and much appreciated! When we come in for our appointments, my spouse and I, and Sophie (our GSD, Belgian "Mali-gator", Carolina Swamp Dog mixed-up pup) are always treated with respect, professionalism, and kindness, as our Sophie is very excitable and overly friendly - a real "a party on paws"! Sophie gets loved on by every staff member she meets, taken care of thoroughly, and she really seems to enjoy going to Bridge City Animal Hospital. Each staff member - from our reception/check-in/out team, to Doc Wendy, to the vet techs who do the puppy wrangling and have to test those fresh "tootsie rolls" we bring in for heartworms - is so friendly, so patient, so knowledgeable, and so awesome we are blown away! In my 65 years I can honestly say that Bridge City Animal Hospital is the best veterinary practice I have ever taken my pets to, and I highly recommend anyone in Orange, Jefferson, Jasper, and Chambers counties who needs veterinary care for their pets to contact Bridge City Animal Hospital. They are "the best in the business"!

I have a 13 year old dog that has only been to this vet. His teeth have gotten bad so we paid for…read morethe healthcare plan FOR HIS TEETH TO BE FIXED WHICH IS 650$!!!! Without that plan it's $1100.00. We soon we're told bolt has heartworms!!!!! He has been taking a pill monthly his whole life why was that not a part of the pill???? Southeast tx, someone should of let us know that he wasn't on heartworm medicine 10 years ago!!!! So, we have to do treatment for that which btw WAS NOT IN THE PLAN!!! So they tricked me and I still had to pay almost $400.00 for the heartworm treatment that nearly kills him and we cant finish. So now, after being told that I could be reimbursed if it went this way by the VETERINARIAN (not skinner) the "I'm way to big headed and completely rude" woman that does the billing is refusing to reimburse me!!! She actually offered me a store credit!!! My dogs almost dead and I have moved 100 miles away and I was told I would be reimbursed if this happens and you offer a store credit??? That was a jab in itself. NO COMPASSION FOR HUMANS THATS FOR SURE AND WAY MORE EXPENSIVE THEN ALL THE OTHER VETS IN THE BRIDGE CITY ORANGE AREA!!!!! I really can't believe it but it's true THEY TRICK YOU INTO PAYING FOR THAT HEALTH PLAN AND THEN YOU DON't get anything but more bills!!!!! I'm so glad I will never stop by there office again. HORRIBLY RUDE PEOPLE