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Countryside Veterinary Clinic

3.5 (39 reviews)
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Services - Countryside Veterinary Clinic

Pet physical or wellness exam

Pet vaccinations

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Bandit relaxed after his vet visit.

Dr. Masucco and staff were very kind and professional. We are new to the area and received a referral to this veterinary clinic from a work colleague. I only waited three weeks for an appointment as a new client. The clinic has evening hours on Monday and Tuesday, which makes it very convenient for working pet owners. The waiting room was occupied, but not crowded. People were issued into the exam rooms in rhythm that demonstrated the office knew how to schedule for the various needs without getting too backed up. Although we arrived a little bit early, we did not have to wait a lengthy period of time for our turn. For a first visit, I was impressed with the efficiency yet gentle manner of the veterinarian. Bandit received one of his vaccinations and a microchip. He was pronounced in excellent health. I look forward to this being our go to clinic for our cat.

Right when we walked in to the first door of the clinic on the left. This shows how little respect the place has for our pets.
Shan W.

We will never be back. Ladies at the front desk are rude and not interested in the pets. We watched customers try to make jokes with them and they seem rude and miserable. 2.5 weeks ago we asked for our 7 month old German Shepard to get x-rays for his hips because he has been hopping like a bunny and seems a little uncomfortable. When we made this appointment I confirmed we would absolutely be doing x-rays that day and we would not just be coming in for a visit. They said yes. We had to wait 2.5 weeks to get this done. We showed up and walked in- inside the first door there were nails all laid out on the windowsill, where our dog could reach and boxes. Walls were covered with stains of dirt, floors were dirty. (Seems inappropriate seeing how pets are coming in - if you care about my pet wouldn't you want to keep him safe and clean ?) we went in to see the vet and he told us if we are to do x-rays he needs to be sedated and needs to fast for the X-ray. I asked why we didn't get a call about this so we could do it today. He said he didn't see the visit until this morning - I again asked, why did we not get a call ? He had no explanation. If our German Shepard has hip dysplasia, time is super important for him - he needs to get an X-ray early since he's still growing. The vet knew this. Also, our dog shouldn't need to immediately be sedated without trying to get an x ray without first. Do you not have the man power to hold him still in the x ray? Because that's not safe. We ended up finding a vet that held him and he did not need sedation. We were disgusted. A total waste of time for us and the health of our dog. We told the vet that there were nails sitting out on the windowsill, like the front desk people, he had a flat affect and didn't care. Horrible.

Ivy Rose
Sarah C.

I am very happy that my sister told me about this place. From the moment we walked in, we were treated great. The doctor was so compassionate and thorough. I really liked him. I live 45 min away in Boston, but I'll make the drive here from my pups appointments. Highly recommend it her and their pricing is fair

Swollen paw
Tough S.

I used this place in an emergency. My dog was hit by a car and being new to the area they were the closest. I dismissed my initial concern that the exterior and interior of the building was in need of major upkeep / renovation. They took my dog right away and X-rays showed a clean leg break. The Vet was well mannered and specialized in orthopedics. I got my dog back later that day with pain and antibiotics meds and a return appointment 7 days later. The doctor followed up with a phone call several days later to check on things. On Saturday evening my dogs paw was swelling. Their message gave Tuffts as an after hours number so I brought him to Tuffts. They unwrapped and rewrapped the splint and inspected the wounds and staples and told me to keep my Tuesday appointment. Arrived on Tuesday to Countryside and had another x-ray. Doctor agreed the paw was swollen and cut away the wrap from above the paw, told me to apply some antibiotics and rub his foot 3-4 times a day. Upon returning home I noticed that I only had one more antibiotic pill left. I telephoned in to ask to speak with the vet. I was asked to explain what I needed, which was more like fighting with the person. She did not seem to understand that I only had one left, and sense the paw was inflamed and wounded I wanted to know from the doctor if I should get a refill. Went around on this several times with her and was told dr would call me back. He never did. The next morning I called again only to get a message that they were on the other line and to leave my name and number. No call back, so at 1 pm we saw a new vet at another clinic. Clean well maintained, organized and clearly better managed. Well the doctor immediately cut the splint and wrap off. It was causing the paw to swell because blood was not able to circulate and he could lose his paw. They administered pain meds, soaked his foot,massaged it, and 2-1/2 hours later they called to tell me his foot looked much much better. They ran their own X-rays as they were not able to get them from Countryside. In review I should have looked at the bad reviews and the fact their website has lapsed and I was unable to find a Facebook page and ran away then. You should too!!!!!

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5 months ago

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2 years ago

Staff never answers the phone . They lie . Are always rude . Switched to a diff vet clinic instead .

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4 years ago

I would recommend anyone with a furbaby that is afraid to go to the vet. Bring them here. They were wonderful with my fur baby.

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18 years ago

Dr. Massucco is really good. He's been around for a long time! Very knowledgable - it's a great place.

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Review Highlights - Countryside Veterinary Clinic

Massucco was recommended to me several years ago, and he and his caring staff have cared for my dogs ever since.

Mentioned in 8 reviews

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Abbott Valley Veterinary Center

Abbott Valley Veterinary Center

(33 reviews)

When I moved to New England in 2019 I had no idea where I was going to take my then dog for vet…read morecare, so, working in the petcare field I talked with clients, scrolled through online reviews, and made spreadsheets before deciding to try out Abbott Valley Veterinary Center. I am so glad I did. From the beginning they have been a wonderful team taking care of my dog, and eventually my cat and a family members dog and cat, and now another cat of mine. They saw us through an emergency visit when my dog had been bit by an off leash dog right before they closed, through two different cancers, kidney disease, arthritis, hearing loss, and the eventual loss of three of our seniors and through it all every vet, every tech, and every receptionist has been warm, knowledgeable, accommodating, and helpful, making sure we understood all of our test results, options, steps, and outcomes and answering absolutely every question thuroughly. I started with Dr Gifford who also performed both of my dog's cancer tumor surgeries, and as her schedule changed we now see Dr Tanguay, but I have never once in seven years regretted choosing Abbott Valley.

Unfortunately, I have to downgrade my rating for Abbott Valley. At first it was just annoying that…read morethey would refuse to authorize an order from chewy for flea/tick preventative. Then, when my dog was hurt (not emergency room level, but "I'm concerned and want to make sure he hasn't damaged something badly", they couldn't get him in until the next month. I called and asked about pain medication, which they first said they couldn't prescribe without seeing him. When I pointed out that they said they can't see him for literally weeks, they called back with a prescription. Hours have been decreased, and staffing is clearly an issue when you can't get in for an emergent problem. We've moved to a different vet, which is disappointing after so many years of excellent service. Not sure what's happening here, but it's gone decidedly down hill.

Bellingham Animal Hospital

Bellingham Animal Hospital

(28 reviews)

Been taking my dogs here for many years. 15 for a Springer and almost 12 for a Boxer. They…read moregenuinely love animals especially Colleen and Cynthia. Dr Connolly is great with the pets. She is accommodating too when they are ill. Thank you for your care!

I understand that yes there is a pandemic going on right now but when I am bringing in my 18 year…read moreold dog that my mother has been bringing her to you for the past 14 years. You tell me that not only are you going to perform an entire exam*,do blood work*, perform unnecessary painful x-rays*, and who knows what else you're doing or NOT doing because I am not there with her, but you will absolutely not allow me to come in to hold her while you euthanize her.....ARE YOU FREAKING KIDDING ME??????!!!!!!! She is my daughter and there is no reason for you to do any thing other than let these poor babies have their last moments in the hands of their loved ones!!! I went directly to Franklin and I had absolutely no issue with going in and holding my baby the entire time and staying with her for I don't know how long. It was so difficult to leave her. You are supposed to UNDERSTAND that they are our FAMILY MEMBERS!! Where the heck is the compassion and empathy for the loss of a family member? Dr. Sandler is rude and extremely mean towards the animals and I have on several occasions heard her screaming at the dogs in the kennels to "shut up" like that's going to make a difference. Then she will go in and kick the cages. She is rough with the animals. Dr. Susan Adams-Conley, I'm afraid that you're going to lose your business if you don't replace that nasty woman!!! I can not recommend anyone who is looking for a veterinarian to go to you for the reasons I mentioned above. Your facility also is in desperate need of a major makeover. I have always had a really great experience with Dr. Adams-Conley. I also have to say that your prices are actually really high compared to what the other veterinarians are charging. *All you want is MONEY!!

Countryside Veterinary Clinic - vet - Updated June 2026

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