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    Counts Vacation Rentals

    2.3 (3 reviews)
    Open 9:00 am - 6:00 pm

    Services - Counts Vacation Rentals

    Property management

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    Pelican Walk Rentals - One elevator functional for 120 units and that one broke down

    Pelican Walk Rentals

    (5 reviews)

    Overall Pelican Walk has a lot to offer. Lots of people to engage with, Pickleball (right on…read morecampus), cards, dog park w/disposable bags, 2 pools w/ one heated and one unheated. Nice and helpful staff and outstanding beach. Great views from the condos. Unfortunately, we rented via Airbnb instead of the onsite Anchor Management. Our condo had lights burned out, disgustingly dirty carpeting in the bedroom and rug in living room. A large, smashed dead bug on the slider shade. No lid on the trash can that is stuffed in the pantry/laundry room. Smoke detector hanging from the ceiling, not really enough kitchen cooking needs. When you are there 2-1/2 months we tend to cook a lot. Now mixing bowls, mixer or large pots. Goodwill was my favorite store the first 2 weeks. No vacuum cleaner. Bed was somewhat broken and mattress was flat and lumpy, including the pillows. (Owners actually ordered new mattress and pillows for us) Coat rack was loose and about to fall off the wall. One tiny dresser. We made do, but this year, we already signed a contract with Anchor Mgt. for a really beautiful condo for about the same price, but much larger, updated and fully stocked kitchen. We were able to check it out before signing up. Last winter the water went out twice for a day which is very inconvenient, so we bought 4 gallons of water at Publix. Our only issue is that we signed a contract which included a 1 time Pet Fee then the same day our first installment for the first month was charged to our credit card, the Pet Fee was changed to $150 every month. Complained as others have, but to no avail. Great location and walking distance to a lot of restaurants and stores.

    Let's start with the positive: Plenty of parking…read more Very nice staff Good water pressure in shower Apartment was clean Washer and dryer worked well (bring detergent) Now the Negative: Only 2 elevators for 120 units One elevator down for maintenance until August No one notified us because I had payed in full ( I would have cancelled) 20 minute wait to catch elevator to go up to apartment on day one Elevator area needs cleaning Second elevator broke on day 5 Had to walk up 7 flights, with a bad knee, which really made my knee worse Left the following day (one day early)and they would not refund that night. They said that it was only down for an hour, which was not true Bed...worst mattress ever. Sinks!! placing a topper on top of a bad mattress does not make it better Bedroom: closets and drawers...let's just say we did not place our clothes there. Just left them in the suitcase Sofa: super uncomfortable and dated Patio chairs: one was broken ( crack)and both were hard, no cushions TVs: size of my computer monitor...actually smaller. Guest Bathroom: you would not like to shower in that shower and toilet was extremely low . Also to flush, u have to stand there holding the handle Kitchen: needs updating,but it did have a new coffee maker No security Kids unaccompanied in hot tub Will never be back!!!

    Burg Management Company - The live hibiscus roots.

    Burg Management Company

    (16 reviews)

    This HOA management company is an absolute disgrace, lacking any sense of professionalism,…read moreintegrity, or accountability. They blatantly violate their own CC&Rs while selectively enforcing rules to harass homeowners. Instead of fostering a fair and supportive community, they have created an environment of intimidation and hostility, targeting families with no justification. William Abel Lance, despite being a veteran himself, has discriminated against me for my military status and even made threats via email about contacting my employer--a clear form of harassment. This is completely unacceptable and beyond inappropriate for an HOA representative. As someone with documented PTSD, his actions have been not only traumatizing but also deeply unethical. No HOA should be interfering in personal or professional matters in such an aggressive and reckless manner. Amanda is equally unprofessional and uninformed. She and William continuously fail to understand or enforce their own rules properly, making arbitrary decisions that only further prove their incompetence. To make matters worse, they refuse to provide homeowners with any HOA meetings despite repeated requests from the community. Their lack of transparency and accountability is completely unacceptable. Avoid dealing with this company at all costs! Our entire community has had enough of their unprofessionalism, harassment, and failure to uphold even the most basic standards of HOA management. Homeowners deserve respect, fairness, and a management company that actually follows the rules--not one that abuses its power while ignoring the voices of the people they are supposed to serve. Below 0 decorum from everyone at this establishment, not worth the money whatsoever.

    Marquetta is very efficient and promt to reply!I did not request service but needed to notify her…read moreof something and she handled it very well

    UMB Vacations

    UMB Vacations

    (1 review)

    Property manager Kareen or Coreen is very rude and unprofessional. Apparently does not now what she…read moreis doing. My rental coated me way too much than what was quoted and the property is not well maintained. They are running down. As a property manager her job should be to maintain and rent them out accordingly. I most certainly would never use this company again

    From the owner: At UMB Vacations, we redefine the vacation rental…read moreexperience by combining exceptional service, innovative technology, and a deep commitment to guest satisfaction. We treat every property as if it were our own, offering personalized management solutions that cater to each owner's unique needs while ensuring unforgettable experiences for every guest. From professional property photography to annual deep cleans, we go above and beyond to showcase and maintain properties at their best. Our use of advanced pricing algorithms and channel management software ensures maximum visibility and revenue for every listing. Through strategic social media marketing and our direct booking platform, we build strong connections with guests, encouraging repeat stays and word-of-mouth referrals. Seamless operations are at the core of what we do, with 24/7 guest support, in-house housekeeping, and maintenance that allow owners to relax while their properties thrive. We prioritize trust and transparency, keeping property owners informed with real-time updates and detailed reporting. Whether you’re a property owner aiming to maximize returns or a guest seeking a memorable stay, our dedication to quality, care, and innovation ensures an outstanding experience every time.

    Counts Vacation Rentals - propertymgmt - Updated July 2026

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