We've been extremely happy with Concierge Cottages management services. We purchased our dream…read morevacation home earlier this year and interviewed several different property management companies before deciding on one. Our objectives included minimizing the stress of owning a second home, optimizing rental income, and maximizing our own enjoyment when we visit our 30-A home. The deciding factors in selecting Concierge Cottages had to do with their personalized and prompt service both to us and guests renting the property, their location near our home, and Lisa's experience in the industry. Lisa is quick to return calls and respond to our concerns. It gives us comfort that she is physically located in Santa Rosa Beach rather than managing properties from a remote location. That gives us peace of mind since we live out of state. Lisa and her team check on the house regularly even if not rented. Lisa personally inspects the home immediately after a rental guest departs and before the next guest checks in to verify the home is in immaculate condition. The Concierge Cottages website provides an owner's portal that allows us to keep updated on things like rental rates, expected revenue, and dates of occupancy. Monthly revenue statements and payments to us have been prompt each month. We can easily block all dates we want for ourselves with ease and change when needed. A few other things we have appreciated are that the house is spotless when we arrive just as it is when every rental guest arrives, and we are provided the same concierge services when we are there as the renters are. They will arrange for us to have most anything we want such as use of E-bikes, regular bikes or most anything else we think of. It's as if we're staying at a resort that we also own! Concierge Cottages handle all cleaning services (charge is passed through to renters) as well as handling routine repairs very promptly. Another added benefit of the company being locally based is that they have developed a network of trusted tradesmen to refer us to for improvements we want to make of the house. I would say overall Concierge Cottages has been a turnkey company that has made vacation property ownership as stress free and enjoyable as possible. I'm very pleased with our decision to use them and would choose them again. They have exceeded our expectations for service and 1st year income despite only getting started a few weeks before peak season. Kudos to Lisa and her team.

This place is a wonderful value just a short walk from the beach. We stayed in unit 732 and it was…read morewonderfully decorated and equipped with hair dryers, a Keurig, Smart 4k TVs, and plenty of places to sit. As a 3 bedroom it had 2 kings and 2 queens so it slept 8. Enough for 2 families of 4. We even had a partial view of the gulf from our balcony. We'd go back again for sure. So many wonderful restaurants are nearby, you can even walk to the Old Florida Fish House. If you want to rent the unit where we stayed you can view it at https://realjoy.com/property/beachside-villas-732-southbound-serenity/

we picked this condo for it's easy beach access, unfortunately when we used the private beach…read moreaccess we were met by the security guards for Sugar Dunes, and the neighboring private beach who informed us we could not use the public access to spend the day at the beach. It was also not ok to use the Sugar Dunes beach as they have revoked their policy to allow our condo of their beach. The policy for Beachside Villas still showed we could use their beach. We could also not leave our shoes and towels in the public beach area as it is a hazard. The condo was not clean enough or kept up enough for the amount you pay for it, especially not having the beach access as close as it is advertised. I would not stay here again. There are places along 30-a that are a little cheaper, appear much nicer, and own private beaches. the condo we stayed in had a horrible floor plan. we had 6 people in our party and we could not all be in the same room at the same time. We all felt banished to our rooms when we were all together. There are much better rentals out there and Transparency about the beaches would have been nice.