Beware!! Avoid Enterprise car rental at Dublin airport if you can. I've had really good experiences…read morewith Enterprise in the US, but this agency doesn't play by the same rulebook. Their cars are rented out in a dimly lit parking structure, but when you return the car, it's in an open air car park. When we returned the car, the person checking us in did a very cursory look at the car, but then honed in on small 'nick' in the tire (tyre over there), as if he knew what he was looking for. I inspected the car before leaving the airport parking structure, but without getting down to the ground with a flashlight, there's no way I would have seen it. I'm positive that we didn't cause this tire damage since we were on smooth paved roads the entire time of our 4 day rental. I didn't have a choice but to sign off on the forms at the time because we needed to get to our flight. This is a scam! Subsequent web searching (on Yelp and on Trip Advisor) brought up similar issues reported by other renters, specifically with the Enterprise Dublin airport agency. If you must rent from this company, then it behooves you to take pictures of absolutely everything and make sure Enterprise accepts these picture before you drive away. Yes, a lot of extra work, especially when you want to get on with your travel, but could save you $ later. Have a look closer the the Yelp reviews which detail similar issues. This one on Trip Advisor was about windshield damage, but there are many others related to other issues people have had. https://www.tripadvisor.ie/ShowUserReviews-g186605-d27492114-r959953813-Car_Rental_Dublin_Airport-Dublin_County_Dublin.html

our experience in Dublin was wonderful. I was reading horror stories about renting cars in…read moreIreland, but Enterprise was great to work with. would rent a car from them on our next vacation.

Amanda at the Dublin Airport Enterprise was so kind, welcoming, and helpful! She got us registered…read moreand matched to our rental quickly and efficiently! So cheery too! Thank you, Amanda!

Beware of this company's rental practice to tourist's with residency outside of Ireland. Even if…read moreyou buy the most comprehensive insurance, it does NOT cover a long list of services. These include engine failure, the clutch, tires and electrical system. I paid over $200 for the most comprehensive insurance the agent said they offered and an additional fee for roadside assistance. We spent an entire day stranded in Dundalk, with little or no compassion from management. The tow truck driver claimed "this happens all the time." I've been billed $1,700 for the clutch and $144 for a replacement rental, which I never signed or initialed for.

I waited a few weeks after my return to write this review as I had, an honestly still have, a…read morepending inquiry about a random charge I received a week after my return. Even with that, I reluctantly gave the second star as my experience from pick up to drop off was without issue! This location is situated away from the airport and requires a shuttle to and from. Shuttle is easy to pick up at both areas and is constantly running. The line inside fills up quickly as every bus load has around 20 folks, all who are after a car, majority automatic cars. If that is the case, be prepared to wait on those busy weekend days, even if you reserved. We reserved an automatic and initially was told they were waiting, however got lucky as someone returned one as we were getting to the counter. Our reservation saved us, so I highly recommend reserving a car. Service at the counter was fine. They were not friendly, nor un-friendly. It was as efficient as it could be and ended with keys in hand. The car was solid. A Skoda model that got great gas mileage and had plenty of interior space. It was nice, even though odd, to be directed to return with the gas tank empty. Due to our limited amount of driving, I returned with half a tank, and weirdly suspect that has something to do with the additional charges. As for the return, all seemed fine. Pulled in, parked, got it looked at, printed receipt in hand and then hopped on the awaiting shuttle. None the wiser to the pending $250 that was coming my way without explanation mere days later. I have since reached out to Hertz twice, but have gotten no response at all. I am now disputing with my AMEX as an unauthorized charge seeing that I have gotten no response or detail as to the reason for the charge. These are always the same horror stories. Completely ruins the overall experience, which for the most part, was wildly successful and positive. Overall, I won't recommend to not rent from Hertz at all, but be mindful and cautious.

AVOID THIS SCAM!! Adding to the pot. I rent a lot of cars from Hertz so I already know what to…read moreexpect: I didn't realize you can go even lower than my lowest expectation. 1. The company you're renting from here is technically a franchise, not Hertz. Not the biggest deal at first, but if you ever run into any dispute at all, you're basically SOL because Hertz customer support can't help you without their permission. You can have literal receipts and documentation from them that they messed up: they will just gaslight you and Hertz will then tell you to pound sand. 2. The cars here are completely beaten up. The first car I was given had a major steering column issue and panels that were completely different colors. I had to raise hell to even get the time of day to get a working car. 3. You need a certificate from an insurer to decline ANY insurance product they offer. For a CDW/LDW, fine, I get it and have rented in many foreign countries before. Whatever, wish I knew so I didn't get my own insurance separately, but whatever. But why does that mean they can charge me for every frivolous insurance "product" they have on their menu with no option to opt out? They tripled my *pre-paid* booking, basically a bait & switch. Front desk was fine, nothing to write home about, but don't expect any customer service from them. Returning the car was the best part of this experience and totally smooth (the only reason why I would even consider this a 1 star review). Go to Sixt or anything that isn't Hertz/Dollar/Thrifty if you're in Dublin.

We rented a car for 6 days at Dublin Airport. Prepaid online with full insurance (100 Euro…read moreexcess/deductible). Also purchased Glass/tire coverage for a few euros per day. Last time we rented in Ireland with Hertz got a tin can of a car, never again. Dooley's gave us a nearly new Ford, 4 doors with manual transmission. From noon Monday through 8am Saturday was about $260 (plus petrol, returned with full tank). We could have used credit card coverage for insurance, but the price was reasonable enough. We booked online before our trip. Irish car hire companies have been know for sleazy sales tactics but seems like they have cleaned up their act. I would rent from Dooley's again. I would award a 5th star if they did not charge for spouse as additional driver. That would differentiate them from the other Irish car hire companies, and would be good for business.

Fast check out for our rental and the staff were very nice. Unfortunately the cars with wifi…read morehotspots were all taken (pretty popular) but the gps navi was just fine. We're pretty resourceful so we don't get lost that fast i just have to remember that it's a right hand drive like Japan. Hubby was good with reorienting me LoL. The car was just what i expected...economy, fuel efficient and small....:-) Paul, the shuttle driver was so pleasant! he gave us tips and places to go which we really appreciated especially since he visited California so he knows the difference and gave us tips with driving over here. Great service!

Ross really helped us this morning, going above and beyond to ensure we would not be late for our…read moreinternational flight. Thank you Enterprise for a wonderful experience. Highly recommend the Swords location in North Business Park.

Very unhelpful Agent, with sarcastic comments and very unhelpful…read more When I couldn't find my drivers license to hire a car, the agent said in the middle of a conversation "we'll if you get on a plane, you must have a ticket" which added to my distress

Scammers. Make sure you ask them to remove their vehicle…read moretoll tag as it is a way for them to fine you, it will open the toll gates for you leaving you with no way to pay for it yourself and this will instantly result in a fine from them which can add up to a lot if you are a daily toll user. Scamming c... in the nicest way possible no warning, I was thinking they will deduct the toll fare from my card but instead they decided to fine me and extra 8€ on top of my toll fare for each time I had travelled thru...

Hello, I would like to Thank your Dublin City center location for going above and beyond the normal…read morecustomer service of Enterprise. All The employees went out of there way to help us get to the location and then after to help us get to our Hotel!! Big Thank You and a very Merry Christmas to all.. The crew at the airport are exceptional as well...

Shop around! Hertz gave us a lower quote than budget so they matched it no problem. We needed a car…read morefor 9 days and it took about 15 min to complete the process. We rent all over the place and usually have to wait HOURS! So service and efficiency was great. Our little car was a happy little car until we drove out to Clifden midway through our trip. We hit a rock in the road and immediately got a flat. We were super lucky because we were near a hotel and had an area to pull over. Ireland is full of long stretches of narrow roads so luckily we didn't end up in a dangerous area. Anyways we were missing the tool to take off the lugnut protectors (small narrow tool). They are anti theft protection so we ended up having to borrow a screwdriver and pry them off. We would not have been able to do this unless we were near the hotel. Again, lucky. Got the donut on, drove the 33 min to clifden no problem. The next day we called budget to figure out what to do about the tire. They had us pay to replace it (80€) and reimbursed us at the end of the trip. Kept the receipt and had no problem. We had low tire pressure on the way back to the airport but that didn't result in any issues. Returning the car was fine but we only had half a tank for lack of time. 54€ penalty. It's 40€ for a full tank. Annoying but normal. Overall it was kinda expensive but we didn't book ahead of time so we should have done that!

Budget Ireland is a grift and should be avoided at all costs. Regardless of the terms of your…read morereservation, they will claim that the insurance is inadequate and strongly insist that you purchase a pricey collision waiver. This is a form of self-insurance for them, as it is kept by Budget Ireland and added to a pot only to be used if necessary. If you refuse the purchase of the waiver, you will need to make an excess deposit of 2-3,000 euro, which will be billed if the car is damaged. In my experience, the agent was very rude and pushy, talking fast and acting exasperated with my questions. There will not be a walk around inspection of the car. Upon returning the car, if you did not purchase the waiver, they will most likely find damage and blame it on you regardless of when the damage occurred. In my experience, they insisted that I remain inside while they inspected the car. At this point you will be forced to sign an incident report and they will tell you that the car will be repaired at a dealership and you will receive an invoice in the coming days. The car will be repaired at Flynn Bros Garage. Flynn Bros. is the owning and operating entity of Budget Ireland. They will charge an exorbitant fee for a minor repair and will not provide photo evidence of the repair. So, that's the rub. They deny any insurance plan except their waiver (their "sure thing"), and if you deny the waiver and opt for the damage deposit, they will use it as an opportunity to pay themselves to repair prior damage to the car at a heavily inflated rate. 910 euro for the scratch in the attached photo. This may(?) not be illegal, but it is certainly unethical and amoral. Via the Times - " ...the owner of the Budget and Avis franchise in this country, made substantially more profit from selling insurance than from hiring out cars."

My wife and myself, along with another couple we were traveling with, rented a car from Sixt on May…read more18 for our vacation trip around Ireland. When I picked up the rental car at the International Terminal 2 in Dublin, I told the female agent that I was planning to return the vehicle with a full tank of petrol as I always do. She proceeded to tell me that it would be far better to just return it without filling it up as Sixt would only charge the same price per liter as the petrol stations. She thus convinced me to just bring the car back and be charged for Sixt filling up the tank. To my unpleasant surprise, when I returned the rental vehicle on May 30, with a 3/4 full tank I was shocked to see the 81 Euro charge for a full tank of petrol. I went to the rental counter to review this issue but they advised me to contact customer service. I thus contacted Sixt Customer Care as directed but only got a rude response from a "Annie" that no billing concerns are addressed by Sixt. In my view the agent at the Dublin airport was very deceptive and basically did a "bait and switch" on me, which I find very unethical. I had my wife and two friends also with me and they agreed completely that this was not what we were told. I thus see this as akin to being robbed for 60 Euro. I have also now seen other reviews of Sixt, along with Google search results, that indicate that there are very often these kinds of unresolved issues that are customers have faced. In addition to tricking me into buying this "prepaid gas" there were also several other issues with the vehicle (Renault): - The remote for the car was out of battery when we picked it up. We had to drive to the Sixt return to get it replaced. - After only 20 minutes of driving a warning indicator signaled that the tire pressure was low; we went to a petrol station to fill air. - Later during the trip the windshield wipers stopped working so we took it to a service station were the technician jiggled the cables and got it to work again. - At one point the car wouldn't accelerate and seemed to be only on electrical power (hybrid engine), so we had to restart it. Thus, this rental experience was not a good or pleasant one and I cannot recommend renting from Sixt. I am sure Sixt representatives would state that I should have read the rental contract details more carefully to find the bait-and-switch there, but I did not expect to be dealing with unethical and deceptive Sixt staff at the airport.

Very rude front desk. Andre's and the heavy lady won't even contact the reservation desk to…read moreconfirm, instead they try to charge you X 4 the amount you prepaid for. They lie saying they're no more cars available but yet they're 30 people standing behind me. Better options and better companies. Scum trying to take advantage of your situation

Dublin car hire was very easy to use, and I got a great price for my car hire.read more