Beware!! Avoid Enterprise car rental at Dublin airport if you can. I've had really good experiences…read morewith Enterprise in the US, but this agency doesn't play by the same rulebook. Their cars are rented out in a dimly lit parking structure, but when you return the car, it's in an open air car park. When we returned the car, the person checking us in did a very cursory look at the car, but then honed in on small 'nick' in the tire (tyre over there), as if he knew what he was looking for. I inspected the car before leaving the airport parking structure, but without getting down to the ground with a flashlight, there's no way I would have seen it. I'm positive that we didn't cause this tire damage since we were on smooth paved roads the entire time of our 4 day rental. I didn't have a choice but to sign off on the forms at the time because we needed to get to our flight. This is a scam! Subsequent web searching (on Yelp and on Trip Advisor) brought up similar issues reported by other renters, specifically with the Enterprise Dublin airport agency. If you must rent from this company, then it behooves you to take pictures of absolutely everything and make sure Enterprise accepts these picture before you drive away. Yes, a lot of extra work, especially when you want to get on with your travel, but could save you $ later. Have a look closer the the Yelp reviews which detail similar issues. This one on Trip Advisor was about windshield damage, but there are many others related to other issues people have had. https://www.tripadvisor.ie/ShowUserReviews-g186605-d27492114-r959953813-Car_Rental_Dublin_Airport-Dublin_County_Dublin.html

our experience in Dublin was wonderful. I was reading horror stories about renting cars in…read moreIreland, but Enterprise was great to work with. would rent a car from them on our next vacation.

Amanda at the Dublin Airport Enterprise was so kind, welcoming, and helpful! She got us registered…read moreand matched to our rental quickly and efficiently! So cheery too! Thank you, Amanda!

Beware of this company's rental practice to tourist's with residency outside of Ireland. Even if…read moreyou buy the most comprehensive insurance, it does NOT cover a long list of services. These include engine failure, the clutch, tires and electrical system. I paid over $200 for the most comprehensive insurance the agent said they offered and an additional fee for roadside assistance. We spent an entire day stranded in Dundalk, with little or no compassion from management. The tow truck driver claimed "this happens all the time." I've been billed $1,700 for the clutch and $144 for a replacement rental, which I never signed or initialed for.

I booked on line for Basle Airport, on arrival was told id did not cover CDW , I was quoted 100…read moreswiss francs, howver credit card was charged at 150 swiss francs. Although I complained to Hertz, this was dismissed. I am a regular flyer and car renter, I will not use Hertz again.

I felt the brand stood for courtesy and reassurance. Unfortunately, a recent experience in Italy…read moresuggests some of their staff do not understand how easy it is to damage a long-established brand. On Monday 29 September we took out a Fiat 500 from your Firefly division at the Hertz desk in Lamezia airport. The staff member was a bit surly but otherwise efficient. The car was fine. Unfortunately there occurred an incident which any car renter dreads. On October 2nd our car was damaged and we took it back to Lamezia airport to replace it. Dealing with Hertz reassured us we were not dealing with any Mickey Mouse company. We expected sympathy and a swift settlement. Instead despite the police report, we were treated as if we had caused the problem (fire-damage possibly caused deliberately whilst we were parked outside a restaurant eating inside). Our experience was not only traumatic but was made unnecessarily unpleasant. Not only did we have to pay the full €1500 excess, but we lost the use of our car for our holiday. Initially, the member of staff refused to replace the car at all. Only after making a fuss did he relent and say we could take a car. However, this offer was virtually meaningless as we would be liable for all damage i.e. no insurance was offered at all. Neither would he let us take the damaged car back. His attitude was totally unsympathetic to our traumatic experience in a foreign land. He was surly and became positively rude and aggressive when we refused to allow him to keep the original police report (There was no problem with him keeping the copy he had taken). Given his stance, we obtained a car from a company that wanted our business. Worryingly, if the incident had happened outside a town we could have been left stranded in a foreign country through no fault of our own. We had not fire-damaged our car as the police report and numerous witnesses could testify. In potentially stressful situations you expect brands to live up to their promise to minimise these type of problems. That is why you purchase their product. I thought we could rely on Hertz to provide a service of a certain standard, not to give the impression they could not care less. I am sure you will agree that this type of behaviour is not acceptable to a company with your reputation and would want to ensure that other customers do not have to go through our experience. I look forward to hearing from you.

Dublin Ireland Airport…read more Upgraded to a BMW 120 (x1) that still is a little small, it was smaller then the X1 sold in the USA. It was left in Germain display and language, obviously from the last occupant. NO PHONE numbers were available any where! Back up to the 3rd floor to real people who came down and fixed it immediately. (wasted time, missed breakfast with family) I recommend the Terminal 2 Airport return instead of the shuttle return, it saves an hour and separation form vulnerable family. I've done both. The staff was excellent and helpful, highly recommended, no lines. Fun to drive a BMW on West Cork winding roads. Its when you have unexpected problems that you need a great car company. I will be there again using it a fourth time!

Ivan N was very helpful with directions, kind, and cute! Ivan if you see this @laurennn.paiigeread more

My wife and myself, along with another couple we were traveling with, rented a car from Sixt on May…read more18 for our vacation trip around Ireland. When I picked up the rental car at the International Terminal 2 in Dublin, I told the female agent that I was planning to return the vehicle with a full tank of petrol as I always do. She proceeded to tell me that it would be far better to just return it without filling it up as Sixt would only charge the same price per liter as the petrol stations. She thus convinced me to just bring the car back and be charged for Sixt filling up the tank. To my unpleasant surprise, when I returned the rental vehicle on May 30, with a 3/4 full tank I was shocked to see the 81 Euro charge for a full tank of petrol. I went to the rental counter to review this issue but they advised me to contact customer service. I thus contacted Sixt Customer Care as directed but only got a rude response from a "Annie" that no billing concerns are addressed by Sixt. In my view the agent at the Dublin airport was very deceptive and basically did a "bait and switch" on me, which I find very unethical. I had my wife and two friends also with me and they agreed completely that this was not what we were told. I thus see this as akin to being robbed for 60 Euro. I have also now seen other reviews of Sixt, along with Google search results, that indicate that there are very often these kinds of unresolved issues that are customers have faced. In addition to tricking me into buying this "prepaid gas" there were also several other issues with the vehicle (Renault): - The remote for the car was out of battery when we picked it up. We had to drive to the Sixt return to get it replaced. - After only 20 minutes of driving a warning indicator signaled that the tire pressure was low; we went to a petrol station to fill air. - Later during the trip the windshield wipers stopped working so we took it to a service station were the technician jiggled the cables and got it to work again. - At one point the car wouldn't accelerate and seemed to be only on electrical power (hybrid engine), so we had to restart it. Thus, this rental experience was not a good or pleasant one and I cannot recommend renting from Sixt. I am sure Sixt representatives would state that I should have read the rental contract details more carefully to find the bait-and-switch there, but I did not expect to be dealing with unethical and deceptive Sixt staff at the airport.

Very rude front desk. Andre's and the heavy lady won't even contact the reservation desk to…read moreconfirm, instead they try to charge you X 4 the amount you prepaid for. They lie saying they're no more cars available but yet they're 30 people standing behind me. Better options and better companies. Scum trying to take advantage of your situation

I waited a few weeks after my return to write this review as I had, an honestly still have, a…read morepending inquiry about a random charge I received a week after my return. Even with that, I reluctantly gave the second star as my experience from pick up to drop off was without issue! This location is situated away from the airport and requires a shuttle to and from. Shuttle is easy to pick up at both areas and is constantly running. The line inside fills up quickly as every bus load has around 20 folks, all who are after a car, majority automatic cars. If that is the case, be prepared to wait on those busy weekend days, even if you reserved. We reserved an automatic and initially was told they were waiting, however got lucky as someone returned one as we were getting to the counter. Our reservation saved us, so I highly recommend reserving a car. Service at the counter was fine. They were not friendly, nor un-friendly. It was as efficient as it could be and ended with keys in hand. The car was solid. A Skoda model that got great gas mileage and had plenty of interior space. It was nice, even though odd, to be directed to return with the gas tank empty. Due to our limited amount of driving, I returned with half a tank, and weirdly suspect that has something to do with the additional charges. As for the return, all seemed fine. Pulled in, parked, got it looked at, printed receipt in hand and then hopped on the awaiting shuttle. None the wiser to the pending $250 that was coming my way without explanation mere days later. I have since reached out to Hertz twice, but have gotten no response at all. I am now disputing with my AMEX as an unauthorized charge seeing that I have gotten no response or detail as to the reason for the charge. These are always the same horror stories. Completely ruins the overall experience, which for the most part, was wildly successful and positive. Overall, I won't recommend to not rent from Hertz at all, but be mindful and cautious.

AVOID THIS SCAM!! Adding to the pot. I rent a lot of cars from Hertz so I already know what to…read moreexpect: I didn't realize you can go even lower than my lowest expectation. 1. The company you're renting from here is technically a franchise, not Hertz. Not the biggest deal at first, but if you ever run into any dispute at all, you're basically SOL because Hertz customer support can't help you without their permission. You can have literal receipts and documentation from them that they messed up: they will just gaslight you and Hertz will then tell you to pound sand. 2. The cars here are completely beaten up. The first car I was given had a major steering column issue and panels that were completely different colors. I had to raise hell to even get the time of day to get a working car. 3. You need a certificate from an insurer to decline ANY insurance product they offer. For a CDW/LDW, fine, I get it and have rented in many foreign countries before. Whatever, wish I knew so I didn't get my own insurance separately, but whatever. But why does that mean they can charge me for every frivolous insurance "product" they have on their menu with no option to opt out? They tripled my *pre-paid* booking, basically a bait & switch. Front desk was fine, nothing to write home about, but don't expect any customer service from them. Returning the car was the best part of this experience and totally smooth (the only reason why I would even consider this a 1 star review). Go to Sixt or anything that isn't Hertz/Dollar/Thrifty if you're in Dublin.

Shop around! Hertz gave us a lower quote than budget so they matched it no problem. We needed a car…read morefor 9 days and it took about 15 min to complete the process. We rent all over the place and usually have to wait HOURS! So service and efficiency was great. Our little car was a happy little car until we drove out to Clifden midway through our trip. We hit a rock in the road and immediately got a flat. We were super lucky because we were near a hotel and had an area to pull over. Ireland is full of long stretches of narrow roads so luckily we didn't end up in a dangerous area. Anyways we were missing the tool to take off the lugnut protectors (small narrow tool). They are anti theft protection so we ended up having to borrow a screwdriver and pry them off. We would not have been able to do this unless we were near the hotel. Again, lucky. Got the donut on, drove the 33 min to clifden no problem. The next day we called budget to figure out what to do about the tire. They had us pay to replace it (80€) and reimbursed us at the end of the trip. Kept the receipt and had no problem. We had low tire pressure on the way back to the airport but that didn't result in any issues. Returning the car was fine but we only had half a tank for lack of time. 54€ penalty. It's 40€ for a full tank. Annoying but normal. Overall it was kinda expensive but we didn't book ahead of time so we should have done that!

Budget Ireland is a grift and should be avoided at all costs. Regardless of the terms of your…read morereservation, they will claim that the insurance is inadequate and strongly insist that you purchase a pricey collision waiver. This is a form of self-insurance for them, as it is kept by Budget Ireland and added to a pot only to be used if necessary. If you refuse the purchase of the waiver, you will need to make an excess deposit of 2-3,000 euro, which will be billed if the car is damaged. In my experience, the agent was very rude and pushy, talking fast and acting exasperated with my questions. There will not be a walk around inspection of the car. Upon returning the car, if you did not purchase the waiver, they will most likely find damage and blame it on you regardless of when the damage occurred. In my experience, they insisted that I remain inside while they inspected the car. At this point you will be forced to sign an incident report and they will tell you that the car will be repaired at a dealership and you will receive an invoice in the coming days. The car will be repaired at Flynn Bros Garage. Flynn Bros. is the owning and operating entity of Budget Ireland. They will charge an exorbitant fee for a minor repair and will not provide photo evidence of the repair. So, that's the rub. They deny any insurance plan except their waiver (their "sure thing"), and if you deny the waiver and opt for the damage deposit, they will use it as an opportunity to pay themselves to repair prior damage to the car at a heavily inflated rate. 910 euro for the scratch in the attached photo. This may(?) not be illegal, but it is certainly unethical and amoral. Via the Times - " ...the owner of the Budget and Avis franchise in this country, made substantially more profit from selling insurance than from hiring out cars."

Dublin car hire was very easy to use, and I got a great price for my car hire.read more

I wish I had read the reviews before renting from them. What a scam!…read more They are charging me for damage I did not cause. It was a stressful process, and now I am stuck with a 2K charge. If I were responsible for the damage, the 'estimate' they provided is highly overpriced. The vehicle was covered in damage when I received it, and I am being charged to fix it all. When I pointed out the damage, prior to leaving the lot, they couldn't care less. The wipers barely worked and caused a lot of issues when I was driving in the almost constant rain. One point I had to pull over because I couldn't see. Horrible experience, and I will never rent from Avis again.

DO NOT RENT FROM HERE!…read more And if you have rented from Avis Dublin and you are dealing with questionable / fraudulent damage claims, please share your experience directly at avisirelandscam@gmail.com. I am putting together a case against these thieves. Similar to others, I had a horrific experience and have got myself entangled in their lucrative claim circle. After immense pressure to get the expensive insurance, I declined and put down an absorbent amount for a deposit / hold of $5k. After I returned the vehicle, I received a note about damage to the bumper for a 26-50mm (1-2 inches). I disputed this claim immediately and truly know I did not cause this minor damage. Given the possibility that it may have happened while I had the car e.g. valet, while it was parked, etc. I asked for additional information to demonstrate / prove that it happened within my care. This local Dublin office has been completely unresponsive, other than to give me a ludicrous breakdown of the repair fees. No proof that it happened within my care. I would also note that the scratch is so minor, as seen in the picture, I or anybody wouldn't have noticed it at pick up for a rental car. You're typically looking for more material issues, not little tiny wear and tear that you see on every single rental car you've ever had. Now let's get into the breakdown in the charge for said tiny scratch. Not only did they have the audacity to put a bogus invoice together for around $1,600 usd, they also charged a depreciation fee for another few hundred, bringing the total charge to over $2k for a tiny scratch that they have no concrete way of even demonstrating happened while I had the vehicle. It gets worse. The same company they (Avis IE) went to for the auto body work quote is owned by the same gentleman who owns Avis Ireland!!!! So to recap, step 1. Over pressure on insurance., step 2. Make fraudulent claims of damage that is way over emphasized and really just normal wear and tear, step 3, get a quote from a company that you also own with rates that are just absurd., Step 4. hold people hostage because they took the option for a high hold on their card. Since I'm in it for the long game, in my next post, I will list out all of the articles of incorporation and research on the auto repair shop names, owners, pictures, etc. I see myself as a principled fair person, but what they did is wrong and I will take this as far as I need to go to expose them and get justice. Please contact me with your experiences avisIrelandscam@gmail.com.