Omni just installed a 2GIG security system in my home. Couldn't be more happy with the hardware as…read morewell as the technical team that worked with us to figure it all out! Definitely try Omni if you're thinking about it.

From the owner: security systems security…read more residential security commercial security home automation video technology intrusion control video doorbell fire alarm access control security camera installation alarm system installation

Installer did an excellent job setting up my exterior cameras. He took his time to explain the…read moredifferent components throughout the setup. Very personable guy. Install was clean as can be and looks great! Definitely will be a return customer if/when it comes time.

From the owner: Feeling lost in the tech world? Monroe simplifies it all. We connect homes & businesses to…read moreessential tech, offering expert installation & service for cameras, alarms & more. Custom solutions, exceeding expectations. Choose Monroe, stay connected.

Service can be a bit slow in responding sometimes but the few times we have had an actuation, a…read morephone call was almost immediate with no complaint from us.. Over the years, we have had two problems that were becoming a headache for us and Casco. Unknown to us, an exterior basement door had been struck by a contractor working in the house. Everything looked fine but the door kept tripping the system. It was finally discovered that when a heavy wind blew, the door would flex just enough to activate the system. Once we figured the problem it was quickly fixed with no further issues. The other problem is humorous now. A big spider was hiding in the ceiling and when dropping down in front of the sensor, was just big enough to trigger it. When he was rehomed our activation problems ended.

If I could leave zero stars I would. I've been reaching out for over a month to have our yearly…read moreinspection done on our fire system and still haven't got ahold of anyone. I've called dozen times and they tell me they have no record of the calls.... that's the problem. I will be looking for a new company after many years or service with them.

I finally met up with Mr Don Noga He is a very nice person I…read morelove his security system He is a really good person to do business with I love his camera system Pl Call DTN security for a consultation abt this great security system. You will b happy u did While at it. Pl. check out the cameras that u can check on your baby while with a babysitter Also check on your dogs while you are away Sincerely. Mary Mendez

Worst security company I've ever dealt with. Rude customer…read moreservice from the first phone call. My husband passed away suddenly last year. I shut down the DTN services as I didn't need them.. I've been calling for two days now to try to get into the system so that a fire alarm Security can go in and test sure everything's working for a C of O. that I need. Repeatedly I was told we can't do this. We can't get into it. We can't do anything for you.. though they claim one of their workers talk to the person trying to get into it didn't help. I was told to start a phone line and then had them reconnect the security services . When I called back to reconnect the services, the woman said why I thought you said somebody else very sarcastically very rude. What's going on there ! I thought you had somebody else. And I said I don't know what your problem is but every time we have a conversation with you, you wanna give me a hard time. It's that simple. I want to restart the service and that's when she said she was gonna refuse me and I asked you the owner was and she said she was along with another woman's voice in the back. Screaming we own it. I'm embarrassed for the owner. As a business owner myself I have never encountered such unprofessional customer service. My husband had their services for years. I don't know why -as what I experienced was horrendous. Call Solution One for any of your alarm services speak to Ron!

Yesterday I received in invoice from Action Security for the alarm system at the business. I have…read morebeen a client with them for several years. In 2023 I renewed my contract and upon renewing the contract they failed to enable the automatic billing. Yesterdays invoice had several months of late fees. The Business Office has called and I have asked for them to mail me an invoice each time. Yesterday they sent me a ledger of charges going back to 06/2023. Where are the invoices? I still have not received any invoices and today an email from the business office is agreeing to split the late fees. The Business Manager replied to an email that I assume was not directed to come to me and to a member of the accounting team. The message stated "Looking back at the few emails regarding Tuxedos K9 no where do I see him asking to stop auto pay. And you are correct he is not a nice person." Class Act customer service! So where are my invoices and is this so difficult! Am I the only business that requires an invoice to pay for services?

From the owner: Action Security & Communications is a trusted electronic security provider based in Rochester, NY…read more For over 30 years, they've provided residents with quality products along with fast, professional service. They offer fire alarm and security system installation to both residential and commercial customers. With their help, you can keep an eye on your property, even while you're away. Safety and security are the top priorities of any home or building owner. It's hard to relax at home or run a business if you're always worrying about property loss or damage. Electronic security is an investment in your property and your peace of mind. To keep your home or business safe and secure, Action Security & Communications provides the following products and services: * Home Security Systems * Access Control Systems * Fire Alarms * Alarm Monitoring * Camera Systems High standards for security system design and installation has made Action Security & Communications the area's preferred electronic security providers. With products and services backed by cutting edge innovation, they stay ahead of the curve and on top of their game. Learn more about the products and services offered by Action Security & Communications by visiting their website. You can also give them a call at (585) 232-1410 to set up an installation

Called at night and they showed up next day to help with my car! Two new keys cut and programmed!…read moreGreat price. Great service and done quick.

They are the Best! Came right on time and call me 20 minutes…read moreupon arrival time as they said. The tech Elmer was very kind, work very clean and pretty fast. He finished with the job less than a hour (7 brand new locks). I'm glad I used them, price was fair and they provided it before starting the work. RECOMMENDED

I definitely recommend Roc Tech and will use them again for future projects!…read more I found them on Yelp and they responded quickly. We talked on the phone and he was able to come out same day to give us a quote. It was very reasonable and he came a few days later to do the job! We had a ceiling fan installed as well as two recessed lights. He put new light switches for them as well. Work was done efficiently and cleanly.

Koosha Ripped me off, He owes me money for services he asked for. This is the kind of person…read morethat could show up to your house. He tried to call the cops , unfortunately for him realized the cops were on my side once they got there. He's a classic scumbag/scammer. Koosha called me multiple times to work on his equipment. Stay away from him.

Where do I start? I am not wealthy, I do not own any of the "best" technology equipment. However,…read moreVivint assured me that my Amazon Fire would be an acceptable form of technology to support their system. Not at all what I was promised!!! The system was installed, poorly, and removed within 6 months!!!! None of Vivint's equipment functioned properly, or at all. Technicians came to the house on more than 5 occasions to "fix" the sky panel, the doorbell camera and adjust some settings. I had several phone conversations with customer service, and e mails. This system was sold to me under predatory circumstances!!! Not once did a supervisor reach out to ask about my dissatisfaction. Upon removal of the equipment, my house now does NOT have a functional door bell when I had one before they got there!! Ricardo was the tech, he left live wires hanging from my siding where the doorbell should've been replaced. I have several holes in my walls, wires dangling and overall damage! Only way I recommend this security service is it you have an iPhone, the latest edition of iPad with at least iOS of 10!!! So whatever, I am severely dissatisfied!! Not to mention since installation in January, I have video footage of trespassers stealing property!!! But of course, with non-functional equipment NOTHING was caught on video. Just criminals walking down my driveway from the one , but nothing was ever caught on the door bell camera, because that camera always said it was "reconnecting". And again I had to call, perform testing and basically work. This happened so frequently that I just accepted the fact that this system was a bad idea, and ignored it!!! It's really unfortunate, because I live in an area full of crime. I needed this system for security and peace of mind. Instead I got anxiety, a big money contract and zero support! ADT will be getting a call for my business. The only business that I plan to do with Vivint will accompany an attorney!!! You can bet on that!

To begin with, the salesman misquoted me. I decided to go through with the install and deal with…read morethat afterwards. An hour after install was done, 3 of the 5 cameras were offline. Reboot, restart, unplug, call to tech support...repeat and repeat. The 2nd night the system would not arm! Imagine a security system that will not arm and does not have functioning cameras. The system still will not arm. I cancelled before being locked in to a 5 year agreement and payment. The service model is not helpful at all. They are putting me off almost 2 weeks to have the system uninstalled. In the meantime I am left in a home without a security system. All they care to do is apologize, not make anything right.