I purchased a used car from this dealership in September 2025, and unfortunately, I started…read moreexperiencing problems with it only about two months after purchasing it. At first, I tried to be understanding because I knew I was buying a used vehicle, but the issues have continued and progressively gotten worse. Recently, the car has started randomly shutting off and, at times, won't start back up. Now the battery is completely dead, and the vehicle shakes when I try to accelerate. These aren't small inconveniences anymore--they've left me questioning whether I can safely and reliably depend on the car. It's extremely frustrating to make a major purchase and then have to worry about whether the vehicle will even get me where I need to go. I understand that buying a used car comes with some risk, but I still expected the vehicle to be in reasonably reliable condition when I purchased it. Having these problems begin so shortly after the purchase has been a very disappointing experience, especially considering how quickly the issues have escalated. I would strongly recommend that anyone considering purchasing a used vehicle from this dealership have it thoroughly inspected by an independent mechanic beforehand. Unfortunately, my experience has left me very disappointed, and based on what I've dealt with since purchasing the car, I cannot recommend this dealership.

Bill Lukas FABULOUS!!!!! Excellent communication, super…read morefriendly, detail oriented. I appreciate the fabulous customer service. Stop in and see Bill, if you are in the market for a new car.

So glad I was recommended to the great people at Wright motors. They not only got me into a nice…read morecar... But worked with me with me and my busy schedule. Highly recommend them!!!

Very friendly, knowledgeable, helpful team. They explained everything in detail and made extra time…read moreto ensure we were comfortable. Highly recommended. Ask for Scott Winn.

leaving another review for sarah because she truly is just that amazing. She knows I'm only 18 and…read moreI'm having a hard time with finances, the warranty company, and a rental. She has made sure to call me back as soon as she has information for me because she knows how much it matters to me. Not only does she go above and beyond in that aspect she also was adamant about telling the techs that I need my car. I truly feel like Sarah cares about my needs and she's a wonderful human inside and out! she goes out of her way When she isn't obligated to, and I greatly appreciate her.

Drove two hours for a confirmed appointment to view a vehicle we saw on their website. On the way…read moredown we again received a call to confirm the appointment. When we arrived at the dealership we were told the car was not there and had been given out as a loner vehicle and would now be considered as a used car and none of the pricing and new car incentives would apply. We left the dealership. Turned out to be a costly and awful experience for us. Please dont trust anything this dealership tells you.

Scumbags took advantage of my widowed grandmother charging her $200 for a basic oil change.read more

TERRIBLE SERVICE, rude and disrespectful. Went here for my first tire rotation and oil change…read more Tried to tell me a whole stud and bit, was destroyed, but the car is only a year old? Then this service rep was SO rude and HATEFUL. Her ass needs fired. If I could put -5 stars I would. Worst experience ever.

They had a January 2026 contest where you would supposedly win a cash reward. Well, we 'won,' but…read moreafter making the 50-minute drive, we were told we only 'won' a scratch-off ticket. They were mostly just trying to sell us a car and were incredibly persistent. They might be a good dealership otherwise, but that contest was a total scam. If that's how they handle contests, I can't imagine how their 'deals' actually are.

I bought a truck from them 6 years ago. Came back to trade it in after I realized I didn't need it…read moreanymore. These new guys were slick but they gave me the short end of the stick at every chance, but hey my wife liked the car. We probably paid at least $2,000 too much and they reneged on a promise. I also think the Carfax they showed us was some sort of dealer's short form.

We had an extremely disappointing experience with this dealership…read more My husband purchased a 2007 Mini Cooper on July 11, 2026. After leaving the dealership, he only made it about 2 miles before smoke started coming from the vehicle and he lost electrical power. He was able to get the vehicle home, but due to the issues that occurred, we had the vehicle transported by car trailer to a Mini dealership in Naperville for a full diagnostic inspection. The vehicle was at the Mini dealership by July 14, 2026, where a full diagnostic report documented extensive issues and estimated repairs that far exceeded the value of the vehicle. When we contacted the dealership, we expected professionalism and a willingness to discuss what had happened. Instead, our concerns were dismissed. The staff showed little interest in hearing about the problems we experienced. During my conversation with the owner, rather than focusing on resolving the issue, the conversation became argumentative. I was accused of being vulgar during the discussion, which I do not believe was an accurate representation of my behavior. The owner ultimately ended the conversation by hanging up instead of working toward a resolution. To make matters worse, one of the dealership's employees publicly posted false and personal statements about me on Facebook after we raised concerns about our experience. Rather than addressing a legitimate customer complaint, an employee chose to publicly attack a customer who was trying to address a serious issue. That behavior was unprofessional and unacceptable. We attempted to resolve this matter directly before filing complaints with the appropriate agencies. Based on our experience, we cannot recommend doing business here. Customers deserve honesty, professionalism, and respect, especially when a serious problem occurs almost immediately after purchasing a vehicle.

UPDATE: After…read moresharing our experience, I was contacted by the owner, Bob Oltean. He called me and asked me to explain what happened. I explained the situation again, my husband test drove the vehicle, purchased it, and within about 2 miles of leaving the lot, the vehicle began smoking. It was later inspected by specialized mechanics who determined the electrical unit had caught fire and melted. I was very clear that I was not making accusations. I simply stated that I do not know what happened between the test drive and when the paperwork was signed and the vehicle left the dealership. I was trying to have a conversation and understand how this situation could happen. Unfortunately, the conversation quickly became disrespectful. I was told I was "making accusations," and the owner ended the call by hanging up on me. The most disappointing part of this experience has been the lack of customer care and willingness to have a respectful conversation. A customer who has just experienced a major issue with a vehicle shortly after purchase deserves to be heard, not dismissed. This has been our personal experience. I encourage anyone considering purchasing from this dealership to do their research and make sure they feel confident before making a decision. Again to each thier own but I wouldn't recommend purchasing from any of his businesses. ~jaqulyn thomas~

I bought a 2019 Chevy Equinox from this dealership. They told me "if anything breaks in 30 days to…read morebring it in and they would fix it". 2 weeks after buying this the check engine light comes on, I call them tell them the engine light came on and I need it looked at. I set up an appointment for today (01-07-26) at 1 pm. Then my husband and I took it to auto zone. They said it was throwing code p1101. Today the car people told me its the throttle body and oh yeah its going to be $667.08.... I HAVEN'T EVEN MADE MY FIRST PAYMENT!!!!!!! DO NOT COME HERE!

They will sell you a broken car, then blame you ,ignore you for almost a month and end up making…read moreyou pay to fix a car you never broke all while making sure you lie to your finance company so they get paid but you get no car for over a month

He does sweet ghost flames. He dislikes his old times. But I wasnt bashing him, or Mr Danville,…read moreSteve is just a stand up good guy with a impeccable knack with paint.

Steve Drollinger and his team are absolutely the best!!! I would highly recommend them! I had been…read morehit a couple of times and finally wanted to get my bumper fixed. I went in and got an estimate from Becky who was so nice and professional. She said it would take about 2-3 days to be fixed. 2 days later my auto body work was done. When I went to pick up the car, Steve explained everything that was done and was genuinely a great person to do business with. His passion for auto body work shows in not only how he spoke with me but in the quality of the work done to my car. The bumper now looks brand new. The best part was I didn't pay anymore than the estimate I was given. I highly recommend Drollinger's Collision Repair.