This store was amazing. We used them to furnish our entire new house. Prices were reasonable and…read morethey made us some deals. The delivery men were polite and considerate. We were really impressed!

This was the first time in the store. Sue was really friendly and helpful. …read more After shopping around we found the furniture to be a great quality and value. Would definately recommend.

Service and quality were excellent. I found a recliner I liked and they researched and found it…read morefor me. Within a few days I got my recliner. Absolutely loved the recliner so much, I ordered a couch to match. Really happy with North Country Decor, would recommend this store. Prices were great too.

We recently purchased a home in Rome (Nekoosa) and were looking for a new bed and some furniture…read more We drove by the store and decided to stop in. So glad we did!! Very deceiving from the street. Very nice selections of all interior things you could need! Lots of "lake house and north woods" decor. We picked a bed (lots to choose from) and all of the name brands. They delivered it the next day. After we slept on it we thought it was a little harder than we liked and they replaced it with the next softer model the next day with no hassle or questions! We have a lot to buy for the home and plan on doing all of it here. Highly recommend stopping in and the prices are Very reasonable too! Happy with all of our choices and the service. Thank you and keep it up!

From the owner: Mattress log furntiurread more

The owners are the worst people! Horrible awful people don't buy from them all their stuff is…read moreshotty and they re-sell used mattresses as new! Gross! They treat their employees very very badly!!!

I don't understand why businesses want to be political. Prices are high, service is ok. Nothing…read morespecial about them except not much competition.

We are having a problem with the motor on our recliner. Paid for a new motor and then they sent the…read moremotor back because they have a six month policy for holding on to parts. Their policy is no refunds. My father became ill and was placed in hospice. That became my priority. I wrote them and they give no response. Terrible customer service. No compassion. Once they have your original money don't rely or believe the warranties on the product. Very disappointed.

We went to look at a specific recliner that they sell. The Flexsteel Zecliner. Sales person was…read moregreat. Paid for the item over the phone. We were never given a receipt of any kind. After payment or upon pick-up. We picked up on a Tuesday, but didn't set the chair up until Saturday. My wife slept in it one night. Feet dangled off the end of recliner. Description says for people over 6 feet. My wife is maybe 5'4' Next day she said she couldn't adjust to the foot dangling & wanted to return. Called the store. We were told they had a 24 hour return policy. We were never told this verbally and since we never received a receipt, were never given written notice. Had we known there was a 24 hour return policy, we would have picked it up a different day. Have never heard of 24 hours to adjust to furniture. Contacted the sales person. She talked to her manager. He agreed to accept our return as long as we could do it that day and our money would not be refunded. We would only receive store credit. We kept the chair and are selling it privately. It has never been used since. DO NOT EVER, EVER BUY ANYTHING FROM FURNITURE & APPLIANCEMART.

I am not a fan of furniture shopping and decorating. I know what I like, but to put it together…read moremyself is exhausting. We purchased a second home in Northern WI and the thought of decorating it made me almost dread the purchase. All of that changed yesterday when my husband and I met with Laura at Roughing It. She took the time to understand our style and was cognizant of our price point. Within two hours we purchased multiple furniture pieces and matching accessories that were spot on. She had an opinion, but wasn't opinionated. She also helped us with picking out the right tile and counter tops at a store a few miles away. We had been to three other furniture stores prior and after two hours always left frustrated and even more confused as to what to purchase. Beat shopping experience of all time:)

Basics: High Quality, Great Service Lodge style furniture store…read more Our family recently built a new home in the region and were impressed by the high quality assortment of options to fill our home. "Lisa" worked with us and was perhaps one of the best sales persons I have ever worked with. Understanding our concerns with viewing furniture "in the store" she arranged to come 30 miles away to our home. She came promptly at 9am the next day with a gift of homemade bread. After less then an hour she called the store and arranged for an entire truck full of furniture to be delivered from the showroom that afternoon. By 3pm two men were bringing in rooms full of furniture for us to view in place. During the day talking and waiting for the delivery, I had opportunities to ask a lot of questions... The store is apparently owned by 2 brothers who enjoy hunting and outdoor life. I understand that "Lisa" and other sales persons work on salary. The NO pressure sales approach is wonderful. Not sure we could get better service!

This place is great! Soooo..... much to explore. You definitely can get your hunt on in this…read morestore. From vintage, antiques, MCM, 1800's 1900's all the way to modern day today. Love love love this store.

I truly enjoyed shopping! Very organized. Is a large place. Lots of rooms to go and explore. Each…read moreroom has a sign that says what is inside. They have a room just for books, bikes, furniture, clothing, linen etc etc. and they have room for .50 cents unless is marked down. The employees are very friendly, and they really go out of their ways to show you where things are etc. they even have a man's cave. That is cute because it contains everything you need to fix the house. You need a fan? Go to the man cave room number 2. Anyway, I do believe is a fun place to go and you find good things at a bargain. Sometimes, Is better to buy used than new

Very friendly service and a great selection, especially grills. I was asked a few times if I could…read moreuse help finding anything. Thanks, will be back.