Very Late checkin due to travel- reservation / room was held no issues. Plulocated in nice area…read morewalkable shops Walgreens, Kroger(grocery) and restaurants Wendy's, Longhorns. Lots of parking, Lobby and sitting area was clean with lots sitting areas/room. Coffee available. Had two bedroom suite, clean, spacious and functional able with kitchen area microwave, stove and fridge. Typical free breakfast - no empty offerings as Jessica promptly refilled items quickly. Jessica was definitely a hard worker and kept the dine in area in top shape. Only issue was lack of water fountain and the water machine in fitness area was non functional. Check out went well with Susan providing copy of receipt via email.

We booked these rooms two months in advance. We just got here and they gave both of our double…read morequeen beds away to someone else and lied and said that there was a flood in our room we will be contacting corporate in the morning..

Traveling on a motorcycle from Virginia to Vancouver, BC Canada, first day on the road. Dark skys…read moreand swirling winds forced us into the closest place we could find and SpringHill Suites was it. Good choice! The place is clean, mostly modern. Comfy beds, excellent shower pressure, free breakfast and friendly staff... couldn't ask for more! 5 stars!

What a great hotel. We only stayed for one night but I wish it were longer. Check in was easy and…read moreefficient. I had made a reservation online and I am a Marriott Bonvoy member. The room was large and the bed was comfortable. I did not want to get out of the shower !!! Shower head was superb. Lots of towels and the bathroom was a good size. Breakfast in the morning was above average. Coffee was delicious. Scrambled eggs and bacon. English muffins and JIF peanut butter. Plus lots more offerings. That's just what I had. I got a great rate online. Give them a try - you will be glad you did !!

I made a reservation through the HH application as a Diamond member and was confirmed. When I…read morearrived at the hotel approximately at 9:30 at night they informed me they were sold out. I was furious as I had been on the road all day and was there to visit friends in Bridgeport the next day....and did I mention I had a reservation. After a long discussion they offered me a reservation in Morgantown about one hour away. I declined and stayed at the Super 8 as it was the only hotel with availability. The next day I spoke with management and was offered an apology and 10k HH points for my "inconvenience" which ironically is about a third of what is required for a free reward stay....I declined this also. I have since signed up for the Marriott reward program. Book at your own risk.

The lobby smells like wet sneakers and the room hallway is just as bad. Luckily the room does not…read moresmell. Broken coat hook. Badly needs a facelift. I will find a different place to stay when we drive back through the area.

Full disclosure, there are several similar hotels in the area and I chose this one for the indoor…read morepool and hot tub as well as the free breakfast. The pool and hot tub met my expectations and are open from 7am-11pm without the need for a lifeguard so you have plenty of time to take advantage. They also weren't crowded and the hot tub was perfect after a long drive and a long day. The free breakfast also did the job before a long day, it's the usual yogurt, cereals, muffins, bagels, eggs, sausage, etc. along with a make your own pancake station I didn't get to try, enjoyable cinnamon rolls, and one day they had biscuits and gravy. They also have 24 hour free coffee in a machine which was pretty good. The gym isn't anything amazing but they have some treadmills and other machines and that was more than what I needed to get my steps in for the day. The room itself did the job, the bed was comfortable and the room was quiet and I slept well. The cleanliness in the bathroom could have been better as there was some mold in the bathroom shower. One weird quirk was my card wasn't working for access to the gym/pool area so the front desk let me in. No big deal, just slightly annoying. Also the front desk staff was super friendly, helpful and down to earth. I'll stay here again if I'm the area since the hot tub is a big draw and hopefully they can clean the shower a little better next time.

Ok full disclosure..bed bugs are my worst fear. I worked at a hospital and we were exposed to…read moreeverything flesh eating diseases, ect but bed bugs is what everyone freaked out about. If I'd been the one booking and researching... the pic and accusations of bed bugs would have caused me to look elsewhere. We looked and lifted the mattress but didn't see anything. But I'm still creeper out. The bedding is white but different pattern than the pic.

It was a good stay but we had some problems. When we got to our room one of the keycards wouldn't…read morework so we had to go back down and get another one. After a little while I went to the pool and the ladder to the pool BROKE. And then the next day the phone was disconnected. Ima give you guys 3 stars. You were good but you can do better. And the bed was so uncomfortable I couldn't sleep at ALL

For Christmas break week, we road-tripped our way from our home in Buffalo NY to West Virginia for…read moreno better reason than to explore someplace we haven't been. We stayed three nights at this Comfort Suites. It is located on a hill, as is all of West Virginia; if you are not driving up or down a hill, you must not be in West Virginia anymore, hahaha. This hotel is up in a business park area, with an iHOP, Wendy's, and Sheetz next door. The Sheetz was particularly convenient for gas and snacks as needed. Our room was a Queen/Queen suite. It was not the best suite of this nature we've ever had at a Comfort. The couch was small and not very comfortable. Suites like this often have two TVs, one by the beds and one by the couch. But there was only one television oddly placed where watching it from the beds or the couch wasn't great. Also there was no light or lamp at all in the couch area. But we weren't in town to sit on the couch and watch TV, so that wasn't a huge issue for us. The beds were comfortable enough, just with the usual hotel issue of HUGE HUGE HUGE uncomfortable pillows. But that is not unique to this hotel, all hotel pillows typically suck, hahaha. The free hot breakfast was a bit of a let down. When we first came in and scoped the breakfast area, we were excited to see THREE waffle makers! Unfortunately there was no waffle batter provided the whole three days of our stay. :-( The rest of the breakfast was good enough, but still a let down without any batter for any of the three waffle irons that sat sadly unused. After our long days of exploring, we did enjoy the pool and hot tub. It was smaller, but clean and more than adequate for a family swim. The location of this hotel was really the star. It was great for our adventure'ing!! Santa brought out teens mostly cash for Christmas, and the Meadowbrook Mall is less than ten minutes away for shopping. For outdoor nature exploring, the hotel is within 25 minutes to an hour of five state parks. We did a hike at Tygart Lake State Park, which was lovely. For history, the hotel is close to several Stonewall Jackson historical sites, including his birthplace marker/statue and his boyhood cabin and grist mill. And for those who enjoy offbeat sites, less than an hour away is the American Glass Museum (free), the West Virginia Bigfoot Museum (free), and the Flatwoods Monster Museum (free), all super fun and quirky attractions. The hotel is on the outskirts of the village of Bridgeport, which is a super cute village to check out too, with adorable boutique shopping and coffee shops. Overall we were satisfied with our stay at this Comfort Suites. The room and accommodations were clean, mostly comfortable, and in a great location for all of the things and then some that we wanted to see, do, eat, and enjoy as a family. We were pleasantly surprised by how much we loved this area of West Virginia, and would love to come back to see and do more. This Comfort Suites is a good place to rest your head in between everything that this part of wild and wonderful West Virginia has to offer.

A nice clean organized hotel and a great value. The staff was very nice and helpful. The room,…read morealthough no refrigerator, was nice and clean. I'm looking forward to the coal fired pizza next door and then a quiet night.

Friendly staff, clean rooms and fairly quiet atmosphere. We would most definitely stay there againread more

This hotel has a large footprint, and the layout is very awkward -- the buildings are at…read moreuncomfortable angles, and there aren't convenient parking spots for many of the rooms. There also isn't a casual buffet-style breakfast like most Best Western hotels. Instead, you get a choice of three preset meals, and have to sit in a formal restaurant and order them from a server. (Or you can get $4 off a regular breakfast from the restaurant menu.) You need to fill your own drinks in the lobby, and tipping is heavily emphasized. Although our server was fine, this is not the type of experience I want first thing in the morning while on a trip. I want to be able to get only scrambled eggs, or just a pile of dry toast. I want to have the option of wearing my pajama bottoms as I sleepily open a sealed bowl of dry cereal and dump some milk into it. I don't want to have to talk cohesively to an employee and be served a fancy parfait I may or may not be able to eat. The entire place felt old and outdated, too. But it wasn't dirty, so I didn't mind very much. Overall, it wasn't the worst hotel, and I wouldn't say people should avoid it. But I also won't be staying here again.

Eating at Restaurant. Server was pleasant. Food , so, so. Had Roast beef and mashed potatoes over…read moreTexas toast. Gravy started to turn to gelatin 5 minutes after hitting table. Texas toast was regular toast. Over all beef was only good thing about it.

This is a great and easy to access off the interstate Hotel. I was greeted very warmly and assisted…read moreby a gentleman named Morgan. He was very helpful in finding restaurants and experiences that were close by. The rooms were very clean and felt new. The breakfast as always was Very well balanced and always had the famous cinnamon rolls. This hotel was a great representation for Holiday Inn.

My parents and I stayed here for 2 nights for an event, and we greatly enjoyed our stay. They were…read morestill updating and doing some renovations at the hotel, but they took a lot of steps to make sure there was minimal inconvenience to guests. The staff were friendly and professional, especially one of the housekeeping staff, Ms. Nancy. It was really quiet when we were there, even though there seemed to be a lot of guests at the hotel and with the renovations they were undergoing. Our room was fairly clean and well-stocked with the normal toiletries and other amenities. They definitely updated a lot of things in the room. The only thing I would've wished they also updated and made sure was clean was the heat/AC unit in the room. It looked like the filter should've been replaced or cleaned because of all the dust bunnies attached to it. Other than that, no other complaints. The beds were comfortable, and my entire party napped all day because we had travelled quite far after working a full week. The breakfast was from 0630-0930, and they had a good variety of hot breakfast foods as well as fruits, cereals, yogurt and drinks. They keep them well-stocked, and if something was low, it looked like it was because they were in the process of prepping more. We didn't have to wait very long for replenishments. Breakfast definitely has solid choices. I work out at 0500 and had the opportunity to eat after my workouts, so it was really convenient for me. It was also very quiet with not very many guests up at the time, which I enjoyed very much. Overall, our experience was really pleasant. We would definitely come back and use their services should we have something in the area.

The room was spotless and quiet. The mattress was very comfortable. I didn't take advantage of the…read morebreakfast, so can't speak to that. And it was very affordable. Also the lighting was awesome- adjustable bedside lamps- not too bright. The decor was very calming. It really surpassed all expectations.

They've remodeled the hotel since my last review, and it is very nice. It is also centrally…read morelocated, I was able to walk to Aldi's and Walmart. Nice large TV, but it is lacking some common cable channels, and the NFL Network. Still I would probably stay here again.

So for over 100 a night, I would expect more. I found hairs on both beds on top and under the…read moreblanket, the tub had rust in it, the wall paper was peeling, there was old food and crumbs behind and under a lot. 'The bulb in the lamp was broken and not replaced. The cable was out the entire stay with no explanation of why from staff. You were more of an inconvenience than a paying customer. The pool room needs to be redone because it was like a horror movie vibe and the water in the pool was very cloudy. I have stayed in some bad places at times but this one was probably the 2nd worse I've ever seen or been in. This is definitely not a hotel that I will be back to ever again. They need to do better and figure things out and hire some people that will do their jobs and clean for the next person that pays to stay. I would have asked for a refund but I'd rather stay to get the experience and let others know that this isn't the best around. Wyndham needs to get a hold on their businesses.

This place is disgusting. If I could give a negative star review I would. Every negative review…read moreeveryone else made is accurate. If I wasn't here for a conference, I would have found another hotel. The health department should be called out and inspect this place.