I was in the area for some family stuff, and I needed a room last minute. I booked one about an…read morehour before I arrived. The concierge at the front desk was kind and patient even though she couldn't find my reservation at first. Eventually we got it figured out, and I was able to get to my room. The room was clean in general. The bed was comfy and the amenities were what I needed: shower, parking, free breakfast and quiet room. I also was really glad they had a luggage rack; some hotels nowadays don't have them! I also had forgotten to bring toothpaste with me, so I ended having to come down to ask if they had some as courtesy, which they did. The only thing I really noticed that I wish was cleaner was the tub. The corners looked like it was dirty; I'm not sure if it was dirty or moldy but it was dark. Breakfast was decent with reasonable hours of availability. They had waffles and other hot breakfast dishes like scrambled eggs and sausage along with an array of cereals and breakfast pastries. They also had milk, coffee, water and a couple fruit juices available. Overall, pretty decent choices. I had a really solid experience and wouldn't mind staying again if I need to whenever I'm in the area.

This was our first stay here, and all in all Not bad!! First of all, I'm a Diamond member and the…read moreHilton site told me my total with taxes and using 10K points was $49.84, they charged my card $78. When I asked the clerk at check in she said Not sure why, take it up with clerk at check out! The site told me online since a Diamond member, no deposits or incidental charges! The room was a King Bed with a extremely hard and non comfort Sofa. My hubby wanted to sit and enjoy football on TV. Good thing he's easy going, he sat there enjoying his PBR and watched the playoffs....not me, I stretched out in bed working from my laptop! TV great, shower great water pressure and hot water and comfy bed..that's what matters the most. Quiet room facing rear of hotel and residential homes. But, we aren't at the Beach, so no need for spectacular view. Breakfast next day was Southwestern Egg Omelets w cheese, sausage, hard boiled eggs, bagels with cream cheese and waffles. No fruit! Hot Tea, Coffee, milk and juice. Free breakfast, free coffee and pretty good stay!! Indoor pool with towels and no hot tub. Definitely recommend and will stay again! I will let you know if they give me the right rate! Definitely would stay again!

My parents and I stayed here for 2 nights for an event, and we greatly enjoyed our stay. They were…read morestill updating and doing some renovations at the hotel, but they took a lot of steps to make sure there was minimal inconvenience to guests. The staff were friendly and professional, especially one of the housekeeping staff, Ms. Nancy. It was really quiet when we were there, even though there seemed to be a lot of guests at the hotel and with the renovations they were undergoing. Our room was fairly clean and well-stocked with the normal toiletries and other amenities. They definitely updated a lot of things in the room. The only thing I would've wished they also updated and made sure was clean was the heat/AC unit in the room. It looked like the filter should've been replaced or cleaned because of all the dust bunnies attached to it. Other than that, no other complaints. The beds were comfortable, and my entire party napped all day because we had travelled quite far after working a full week. The breakfast was from 0630-0930, and they had a good variety of hot breakfast foods as well as fruits, cereals, yogurt and drinks. They keep them well-stocked, and if something was low, it looked like it was because they were in the process of prepping more. We didn't have to wait very long for replenishments. Breakfast definitely has solid choices. I work out at 0500 and had the opportunity to eat after my workouts, so it was really convenient for me. It was also very quiet with not very many guests up at the time, which I enjoyed very much. Overall, our experience was really pleasant. We would definitely come back and use their services should we have something in the area.

This is a great and easy to access off the interstate Hotel. I was greeted very warmly and assisted…read moreby a gentleman named Morgan. He was very helpful in finding restaurants and experiences that were close by. The rooms were very clean and felt new. The breakfast as always was Very well balanced and always had the famous cinnamon rolls. This hotel was a great representation for Holiday Inn.

The air conditioners don't work, the staff don't do anything to help fix any issues and they don't…read moregive you new towels or toiletries. And it always smells like weed and you're not supposed to smoke on the balconies and I see people and staff doing the exact opposite, terrible experience! Definitely switching hotels!

IF YOU'RE DISABLED OR NEED A DISABLED ACCESSIBLE ROOM GO ELSEWHERE!!!…read more Booking an accessible room for someone who is disabled is important. The hotel having the correct room that's in the picture for their advertising is important. Red Roof has the first two pictures of the accessible tub/room with another drain outside the shower in their booking where as the tub in my room which was rated as handicapped was NOT. It's a normal tub which I discussed with the front desk... and not what I booked. I'm going to have to bitch about this one. My traveling partner was so tired from the day she couldn't go to another hotel and through more drama. I had to physically lift her legs into the tub in our room. NOT ACCEPTABLE. Depending on what the hotel/hotel.com says I will banish my stays or amend my review that shows compassion.

Clean and decent rooms. The staff is outstanding. Super friendly and helpful and quick to offer…read moreassistance. Highly Recommend.

We had a wonderful stay at this hotel, it's a very well kept Super 8!…read moreThe staff was friendly and polite from the moment we walked in and teh lobby was clean and inviting with a very well lit parking lot. Our room was very spacious and clean with hard pergo floors newly installed which is so much better than carpet! Or beds were super clean and super comfy. It was 90 degrees outside but our rooms air conditioner kept it as cold as we could handle. In the morning we had a free breakfast of eggs, oatmeal, toast and cereal and then we were able to just pullout of the parking lot and jump right onto the highway. The location was perfect. I really enjoyed my stay here and I will definitely stay here again next time I am in town!

Looked reasonable on the outside- lobby has dingy outdated DIRTY carpet - Elevator was nice - looks…read morereally dirty in the corners of the carpet- First room had a small green sofa with what looked like BLOOD stains!!!! and the bathroom had a clogged drain so we moved to " The best room in the building" NOT Dirty carpet throughout- room smelled of Gym socks - bathroom door didn't shut correctly AND NO hot water in the shower! To my horror! Do not come here! pay the extra money! And go somewhere NICE! it's Dirty! Wear house shoes! Bring LYSOL! I guess I have high standards! Well let's see what the breakfast is like in the AM- more to come!

Oh keep going on the interstate, there has to be a friendlier and cleaner place…read more This was horrible I had to travel on Thanksgiving night because of doctor appointment next morning, and this was where they put me. Ashtrays in room so it means people smoked in there. I can't be around smoking due to illnesses. Burnt holes in bedspread and carpet Mildew marks on sheets. I felt like I was sleeping in the ashtray. I asked to be moved and was declined. Said no available rooms but parking lot didn't reflect a full house!!! Never never again!!! Something bit me in the bed, looks like spider bite.... hopefully swelling will go down They were having trouble with my third party payment and wanted me to pay...that wasn't happening.

Oh crap is this place awful! I had family come visit and stayed here because it was so convenient…read moreto our home, was non smoking and it had a "full" kitchen. We called ahead to see if there was a large pot for cooking pasta and a colander. Also if there were dishes and flatware. We were told it was fully equipped and even had an oven. Well where do I start? Nope nope nope. 2 burner stove. 1 tiny pot. 1 fork. 1 plate. 1 small bowl. No oven. The microwave was nice and large. Fridge was nice sized as well. No bed spreads. Nothing to wash dishes with. No toilet paper . No paper towels. The hall smelled like pot. This is supposed to be a non smoking facility. What a rat hole! We complained and they said we could leave. Never ever stay here. Go elsewhere. Sleeping in a tent would be better.

I wouldn't even give them a star if I could this place was very nasty we wasn't there for at least…read moreone hour and my puppy found a bug we (my family) are not sure if it was a roach but we didn't not want to stay there no longer we paid 600$ and the guy we talked to isn't even giving us the full amount back we could talk to a manager or anything but I will not be going back again and I think u should save your money and go stay at the same hotel but in sabraton much better.and the guy we talked to(the stuff) he was very rude to me and my sister.

Super Noisy. It's a Saturday late morning and for the last hour 9:45-10:45 the lawn mowers have…read morebeen directly outside my window. I'm paying too much money to not be able to sleep in if I want. Your staff is wonderful but whoever decided Saturdays morning were the time lawn mowing need to re-evaluate the timing.

I think it's possible that this place may have gotten a bad rap. I've been here plenty of times and…read morealthough it's not the Waldorf, it is very nice, especially considering you're in Fairmont, WV. Your other options are slim to none. The rooms are clean albeit slightly small. The beds are comfortable and the TVs are flat screen. The pool and fitness center are great amenities to have available to you. The hotel staff have always been very courteous to me. Another nice perk is that if you're hungry you're within walking distance of Applebee's, Taco Bell, Firehouse Subs, Bob Evans and a few others! PS: Grab a Firehouse Hero over at the sub shop and thank me later!

Clean, comfortable, and close to nearby restaurants, gas station, and central to where we were…read moretraveling. Welcomingly surprised, of the contential breakfast items that were offered, eggs, sausages, yogurt, Belgian waffle maker, cereal. My best advice is too avoid not getting much on a weekend, get up earlier. The review lost a star, due to pillows not being so comfortable, and the toilet in our room kept running. Two minor details, housekeeping and the front desk were accommodating when asked for additional towels. Loved the decor and the inviting lobby, made me think I was in North Carolina, not West Virgina. Brenna, check us in and out, was helpful, patient and kind.

Clean. Comfortable. Quiet. Handicapped accessible. Good coffee and egg omelettes with lots of other…read morebreakfast options included. Affordable, too. A refrigerator in the room would have earned them 5 stars. One of the better places we stayed during recent travels.