Cancel

    Open app

    Search

    Courtyard by Marriott Charlotte Northlake

    2.5 (13 reviews)
    Open Open 24 hours

    Courtyard by Marriott Charlotte Northlake Photos

    You might also consider

    More like Courtyard by Marriott Charlotte Northlake

    Recommended Reviews - Courtyard by Marriott Charlotte Northlake

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Bathroom
    Antiona G.

    Im wondering why this hotel only has 2.5 stars. I had a pretty short stay, however Christina at the front desk had good customer service. Check in was smooth & easy. The room & bathroom were clean when I arrived. They had breakfast available, bistro from 530-10 & other amenities available for guests. The only small downfalls were only receiving one washcloth for two guests and it was a little hard to get in and out of the room (you had to really push on the door). Otherwise, I had a good stay. I'd recommend this hotel.

    Car was broken into outside the hotel in the parking lot. Front desk was very little help. Thankfully nothing was stolen.

    Beware!! My car was broken into when staying here. AND the car NEXT TO MINE TOO. Two broken windows were laying on the floor like in the picture. Thankfully I had nothing valuable inside, but my day was wasted trying to find a quick replacement window. The front desk was very little help with the situation, and said the manager was off duty so they couldn't help. I had to call Marriott corporate instead.

    This is the nasty breakfast they tried to give us instead of what we paid for.

    Horrible Experience. I booked through Hotels.com and booked a King size bed with a sofa bed. When we arrived, they said no kings were available and they gave us a double queen. I wasn't happy but I had a party to get to so I obliged. When we entered the room it was balmy hot. They had only the fan on. I turned down the AC & turned both units on. We left for the party, hoping by the time we returned, the room would be cool--nope. The room never got below 72°. I can't sleep in any temperature above 68°. It was a one night stay and I just wanted it to be over. We paid for breakfast through Hotels.com, but when my husband went down, he was told we needed to pay for it. He informed them that we did & I sent him the receipt with breakfast. They lady was extremely rude and told my husband she wasn't arguing with anyone about no breakfast. Now, if you knew my husband, you'd know he is not an argumentative person. Me, on the other hand, would have probably went off on her & left her in shambles. The overall stay was miserable. We smelled weed and smoke in the hallways and there is no such thing as customer service. For what we received, we could have stayed at a trash dump for free & gotten better service. I don't recommend this place at all.

    See all

    Photo of Jason C.
    0
    213
    288

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    17 days ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of G m.
    0
    3
    2

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Courtyard by Marriott Charlotte Northlake

    You might also consider

    Verify this business for free

    People searched for Hotels 3,939 times last month within 15 miles of this business.

    Verify this business

    Magnolia Woods - Correct room! Beautiful set up

    Magnolia Woods

    (15 reviews)

    We had a great company event here last week. For a group of about 50, the back room was set up…read morebuffet style with Marry Me Chicken and Flank steak a the main attractions. They also had caesar salads plated at the end. There was a delicious charcuterie spread on a separate table as well as a scrumptious dessert table. Waitstaff was friendly and attentive, clearing empty plates prompty and checking in on drinks/refills. We had a microphone set up too to announce awards and everything flowed smoothly, all were in a good mood. This event was a hit. I look forward to returning for the next corporate outing! @azfitfoodfun

    Our family held an event at Magnolia Woods on August 15, 2026, and what we experienced raises…read moreserious concerns about consumer safety, business transparency, and public trust. I am sharing this review to help other families make informed decisions. After our event, we discovered that Magnolia Woods, LLC had been legally dissolved months before we signed our rental agreement, yet the venue continued to advertise itself as an active business, solicit new customers, and collect payments through personal accounts labeled "JODI." At no point was this dissolved status disclosed. Consumers deserve to know when a business is not legally active, especially when booking major life events. The facility conditions were also unsafe. A leaking fountain--promised to be repaired before our event--continued to leak throughout the wedding and reception, creating standing water and a slipping hazard for guests. This was not a minor issue; it was a persistent safety concern that went unresolved. During the event, staff entered private areas without permission, tampered with food and beverages, and even discarded items belonging to children. Staff were also observed photographing guests without consent. These actions were intrusive, unsettling, and far outside the bounds of professional hospitality. What was most troubling was a statement made by the venue manager that the owner "expected issues with this party." This prejudgment appeared to influence the harsh and intrusive treatment our family received throughout the event. No family should be pre judged or surveilled at their own celebration. When concerns were raised afterward, Magnolia Woods did not take responsibility. Instead, the owner refused to address even the simplest questions about the venue's dissolved business status or the conduct that occurred. In consumer protection forums, stating "I can only speak to attorneys" is not a valid reason to avoid accountability -- it is a red flag that a business is unwilling to engage transparently with the public. I am sharing this experience because other consumers deserve full awareness before booking this venue. Weddings and family events require trust, professionalism, and safety. Unfortunately, Magnolia Woods did not meet those standards for us, and their continued refusal to address these issues raises concerns about ongoing risk to future customers.

    SpringHill Suites by Marriott Charlotte Huntersville

    SpringHill Suites by Marriott Charlotte Huntersville

    (11 reviews)

    Lexus was kind, warm and the perfect greeter, but she did not follow thru on calling me about early…read morecheck in. Nasir was also kind and warm. He greeted me by name, with a warm smile and proactively offered to give me rooms that were close to one another. Rooms are not cleaned daily. They are cleaned every other day. I wish that had been communicated. After a long day, I had to go to the lobby to get my own towels, sheets, lotion, etc..to tidy the room. The following day, the cleaner came at 9:30am but we were still getting dressed. We asked her to return later. Guess what. After another long day, we returned to a room untouched. It was after midnight, so we packed our things and left early. It was too much of a disappointment. I watched the General Manager try to wrangle two children in the lobby, rather than approach the parents to ask them to quiet the children. That was such a huge boundary that should not have been crossed. This property is showing signs of age and the staff could use training from the staff at Chick Fil A.

    This hotel and their management caused me a great deal of stress. I had two rooms booked for this…read moreweekend and they would not let me authorize my card and allow two of my staff members to stay there. I do hotels virtually every weekend, some 100+ a year for my organization and never heard of such nonsense before. I said just send me a credit card authorization form and they said we don't do that. Absolutely laughable. Was forced to cancel my hotel rooms and have more stress finding a different hotel last minute in the same evening. Unbelievable.

    Home2 Suites by Hilton Charlotte Northlake - Health club  fitness center  gym

    Home2 Suites by Hilton Charlotte Northlake

    (9 reviews)

    I stay at Hilton properties on a routine basis. Unfortunately, I was a bit disappointed this time…read more The hotel is looking a bit tired and needs some attention. Generally, the common areas and the room were clean, but there was staining and fading of the carpets in the hallways and in the room. I was assigned a handicapped room, which meant I got a room with extra space and the handicap shower. The room also had a king bed, kitchenette, and a sofa. The free breakfast was okay/passable, but nothing special. The shower head needs to be replaced as it is spraying water everywhere to include over the top of the shower curtain. Also, one of the soap dispensers was detached from the wall of the shower. And, the hazard tape blocking off the room with the ice machine was a bit "disturbing". It looked like a crime scene. I still like Hilton, but this experience was sub-par. All of that said, the staff were very friendly and cordial.

    We arrived early due to a morning flight. we were greeted most enthusiastically by the woman at…read morethe desk. Her name is Brigette, she was the best part of what was overall great service by everyone we encountered. We were able to get checked in quite early (not at 9:30 AM when we got there but earlier than the normal 3pm). Brigette remembered our names, chatted with her everyday. She made great recommendations for restaurants and just generally made our stay easy and memorable in the best way possible. To the owners/operators, if you're reading this, make her a manager!!! Jeff Edwards

    Courtyard by Marriott Charlotte Northlake - hotels - Updated September 2026

    Loading...
    Loading...
    Loading...