Very good customer service! When my water pipe was leaking they sent someone the same day to turn off the water. I had to wait for repairs because of untimely August rain, but the office checked back with me and sent Jonathan Wilson as soon as the rain stopped. He and Jason made the repair quickly and kept me informed of what the problem was and what they had to do to repair. This is not the first time I have used Cove Plumbing and I am always satisfied with their work and customer service. 10 April 2019 I had another great experience with Cove Plumbing this week. Called yesterday and Zack and James were at my rescue first thing this morning. They were prompt, friendly, professional, and did a great job! They were also very fast in replacing my garbage disposal, they made no mess, and double checked their work. Cove Plumbing continues to be my "go to" plumbers. read more

Gabriel did an excellent job resetting my toilet, fixing the leak. He also reset my flange so it was more level to the ground, which was causing the toilet to not sit right. - GW, Sorrell Dr read more

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I got my parts , 1 hour job included in my bath room 4 inch faucet and out side hose connector bibs replaced , on time arrival and easy to communicate with Tina Good value read more

Great service very polite. Work was completed and looked very professional and we are satisfied.

I just had the water heater in my attic replaced and a main water shut-off valve installed. Rebekah and her crew were prompt, friendly, and knew what they were doing. The job was done professionally in just a few hours. Most important to me, an old engineer, is that they all patiently answered my endless questions on a myriad of subjects. Yes, you have to pay for professional service, but it is always worth it in the long run. Edit to add: The front office staff is also very pleasant and courteous on the phone when letting me know when the appointments are and when the crew will arrive. read more

We needed a new waterline put in to my barn. I couldn't get any of the plumbing companies in the area to so much as come out and do an estimate. Cove plumbing answered and came out. Gave us an estimate that we were very happy with. So, when they came out, and started digging, they found where the line was supposed to go, there was ... nothing. So, they had to go from another area which was a longer linear footage. The owner actually came out to check the work before his employees were done and stayed as they finished up, made sure they cleaned up, and they also did a little extra effort in making the spout area secure, and esthetically nice to look at from any direction. Owner was personable and explained why I should go with what he suggested rather than what I was wanting. Great company and I highly recommend! read more

I needed a "whole house" shutoff knife valve installed. Their technician showed up on-time with all the materials and tools and got right to work. Within about an hour, he cut the pipes and soldered in the valve and had the area cleaned up. The valve is in a very convenient location in my garage. I recommend that every home owner install one. Will be using Cove plumbing in the future. read more

Cove plumbing and especially Ms Becky are awesome. Ms Becky did great work and cared that it was done right. And Ms Kaitlyn in the office did a great job as far as getting Ms Becky scheduled when I needed her for my kitchen remodel. Great job ladies! read more

Call anyone else to help you with your plumbing issues. Over priced. Over rated. I'm over it.

The timing was adequate, there was no work to be done -- but a reputable company that charges for just showing up would have told the caller. This did not happen. Worse was that the company lied about this when asked. Had they explained the charge of just driving to the place would have been 99 dollars we would have certainly called a company that only charges for actual work done and waited the extra day. When the worker left, he said 'no charge' and walked out the door without signing giving a work order. We paid the bill but will consider it a divorce payment. read more

OVER $500.00 for 1 1/2 hr of work. I give one star because the work is complete and Tony did good work. Now, for the rest of the story.....I asked three times, how much this was going to cost. The most Tony ever gave me was " we're right around three hours right now, and we have to come back tomorrow for the city inspector" Never mentioned that I'm being charged $85.00 an hr! Total time charged was 4.5 hrs.. Now, let me tell you this, I clocked him in and out. Time charged included the time he had to go back to the shop to get the right wrench! Time charged also included the time he stood waiting for the inspector to show up! Then the time the he and the inspector stood around B.S. ing while watching the meter! Actual time of WORK, about an hour and a half. He charged $55.00 for parts....he put in 2 foot of black pipe (sells at Lowes for $1.00 a foot! He also put in some rusted fittings, I have the pictures. DONT CALL THESES PEOPLE UNLESS YOU HAVE A BIG BANK ACCOUNT! read more

I believe in paying for services rendered. Walking in my house and solving a clogged kitchen sink by simply plugging-up the garbage disposal side & flipping the switch to unclog it is NOT worth the $99+ fee this company charged me. In less than 5 minutes he was back in his truck writing up the 'contract,' which took him longer to do than "fix" my sink. IF I hadn't asked how much it was going to cost as he was walking to the truck I would've assumed there was to be no charge. I immediately called Peggy to ask for a waiver OR at least an adjusted charge. She said she'd call me back after calling him. She didn't, though she said she did. Eventually he walks back to me, hands me his ledger & says "Sign here." Gratefully, it was reduced to $55.41. As he handed me my copy he said "Later." There was a 2nd person with him the whole time who didn't do anything, not even speak. I watched them in the truck before driving away and noticed how they laughed & then looked back towards me as if they were sharing a joke about the service. Now, I certainly don't expect free service, and I've used Cove Plumbing before. The final charge of $55.41 is fine considering he "got the job done." My problem is what it took for me to have to ask for an adjustment. I support LOCAL businesses & they are, after all, COVE Plumbing. They're less than 2 miles from my house, and they WILL charge you $99 just to walk into your house. Don't expect to have a service-minded approach from this company or their workers. In the midst of this pandemic don't even expect them to wear a mask (or even have one available if asked!). I asked, but he & the other guy seemed to have trouble finding one until I finally told him to forget it. My wife, who is vulnerable & cautious, decided to stay in the back room behind a closed door. Like another review says, that fee is considered a divorce payment. -a retired teacher read more

I would like to let people of Copperas Cove, Texas know that if they ever need a plumber, Cove Plumbing is a very reputable company. We had a huge issue and they came through in making sure everything was made correct. This company is very honorable and I would recommend to anyone. read more

I have used Cove Plumbing three different times since moving into our house in Cove. The company is easy to work with and very prompt. During our last experience, we noticed water leaking from our garage. They came out and checked our water heater and determined it was no longer serviceable (it was over 20 years old). They gave us a quote, drained and removed the old water heater, and put in a new one from their shop in about 2-3 hours. Not bad considering it was very unexpected and the in-laws were coming in that evening. We will definitely continue to use them! read more

Our horse broke a water pipe causing us to shut off all water to our house until it was repaired. Called Cove Plumbing and they came out that same afternoon and had us back in business quickly and affordably. read more

Thad scheduled me on the same day I called in. His crew showed up to clear out a stoppage. They snaked out from the service drain out to the street a few times with a very high powered snake that got the job done. They ran the water from different drains in the house to ensure water was flowing as it should and it was. Cove Plumbing did a fantastic job and were very professional and pleasant to work with. read more

It's hard to find a good plumber or other home repair contractor that you can trust and that will provide superior customer service and follow up AFTER the job has been completed. Cove Plumbing stands out among the rest as the best. read more

My parents have used Cove Plumbing for years and for good reason. They are always professional and fair.

FAST... FRIENDLY.... same day service. Highly satisfied!

Techs replaced a water heater in upstairs float on January 12, 2016. Friendly, efficient and helpful. Job was completed in under 45 minutes. Lead tech was Jonathan Wilson. Will use Cove Plumbing again when need arises. Good job! read more

I was about to do some outside watering in the evening and when I grabbed my hose the housing broke right off and I had a gusher on my hands. I ran and turned off the water at the street and let the household know we would be without water until morning. I gave Cove Plumbing a call first thing in the morning and they said they could send someone right out. Tony arrived and did a quick assessment of the situation and went right to work. He had us up and running within an hour. I really appreciated how quickly they were able to respond to my call. Tony had everything he needed to complete the work immediately which was also great. Very affordable repair at just under $150. read more

Great work! I had a running toilet, and Cove Plumbing, technician Jonathan Wilson showed up within an hour. He fixed it fast, and everything works great. I would highly recommend Cove Plumbing. read more

We had Cove Plumbing come out and find our septic tank as my girlfriend recently bought a house in Kempner and we didn't know where the tank was. They not only found the tank but cleared a blockage going to it. They were professional, very polite, and knew what they were doing. We would use them again and recommend them for the great service! Thank you Cove Plumbing! read more

Tony and his helper came and fixed a pipe leak and were soo careful not to break the original 1936 stone @ the pipe. They were fast, friendly, efficient and even notified me I had a leak on the city's property line. They were even helpful to the city in fixing the repair! They went above and beyond and I will never call another plumber! Blessings to hard workers. Thanks Cove Plumbing and escecially Tony. BTW~ I live 24 miles away from Cove and they were here in a jiffy! read more

We called Cove Plumbing needing an emergency repair to our bathtub drain. Jonathan was at our door within 2 hours. In no time, he had corrected the problem, and we had a working tub drain again. He was polite, courteous, prompt, and professional. Also, for being a same day call, the price was very reasonable. They didn't charge extra because we needed them asap. Cove Plumbing is always our first choice for plumbing issues!! read more

Don't hire this company, EVER!! Charged me over $400(4.5 hours) for work that could have been done in about a hour. They charge by the hour, so took a long time and stalled for time. They charged me for parts that was not needed. They tried to make me think that I needed parts and that they could not find the old sink parts. There was two of them. One guy did absolute nothing but stand around and watch the other one work. I think because I was a female, they figured I was absolute clueless about plumbing. The main thing that I wanted them to do was install my dishwasher after my other contractor had removed it to install cabinets. As soon as he saw the dishwasher space, he said " oh I can't install it because your contractor has to put a board underneath the granite. So guess what? That means he would have to come back to install it. Another $89 a hour AND who knows what else he would find wrong so that he would have to come back. read more

As a homeowner or landlord, if you are looking for a quality and dependable service provider, I encourage you to make Cove Plumbing your one stop shop for your plumbing needs and repairs. Word of mouth advertisement is the best form of advertisement that a company can earn, and Cove Plumbing has gone above and beyond the call of duty for me on countless occasions. It seems that the only time I ever have a plumbing issue is when I am deployed on the other side of the world in the Middle East. Every time I've contacted Cove Plumbing, they have come to my rescue each and every time and have proven their dependability and professionalism EVERY SINGLE TIME! I trust them implicitly to provide me a solution to the problem at hand with a reasonable quote to complete the repair. Next time you need to be rescued, call Thad and the team at Cove Plumbing for your next plumbing repair or service. They've earned my respect and gratitude for the value they provided me over the years, as well as helping solve my plumbing issues at a fair and reasonable cost! read more