Everyone at Pt was amazing and the lady's who cared for mom too but the social workers were very…read morerude and not helpful at all !!!

Great place! I had a really good experience. The care quality was excellent, and the staff were…read morevery helpful and professional. The place was clean and welcoming. I definitely recommend it!

I visited UCT this morning and felt at welcomed when I arrived. Dr. Anna Matthew is such a loving…read morephysician who truly cares about her patients. I was extremely emotional this morning and she waited patiently until I calmed down and then asked how could she assist me and wanted to make sure I was okay. Love her dearly!!!

Overall, it was a great experience. The staff and doctor were very nice, friendly, and helpful. I…read morewas in and out quickly, and I didn't have to advocate for myself to get antibiotics for my cold.

First, wear earplugs when you go because their lobby has a very high pitched noise that will…read moreirritate you and hurt your ears. I've complained and they don't care. This noise has been there at least 6 months but likely much longer. Second, beware of the cost they tell you it will be. It's not what they tell you. That's only an estimate. I was told it would be $325 a visit and am being charged about $500 a visit and that is after the insurance cuts down what they are charging. They never tell you it is only an estimate. No way to budget.

The business office is a joke. After posting a bad review here, the business office replied back,…read morestating they take all complaints seriously and wanted me to contact them via a 3rd party website. But when you go there, it redirects you to other businesses. Save your money and save your life - go to THR or Medical City. As I read reviews they do this to others as well. And again, worst treatment I have EVER had! I try to be as understanding as I can...I and a health care provider myself, but I would NEVER voluntarily go to this hospital again.

They want a perfect child who will not misbehave and they can just show some flash cards and can…read morebill insurance to get the money. What is missing here?? Compassion Willingness to make a difference in our child's life Acceptance. Kids on spectrum need love and acceptance in the first place, this place can't give you that.............

I had a wonderful experience with Kelly Frye at Speech and Occupational Therapy of North Texas and…read morehighly recommend her as an OT / Feeding therapist. When I had a hard time finding someone who could take my 8-month year old son for feeding therapy, Kelly got us on her schedule. She was a huge relief during a stressful time. Over the next several months, Kelly worked with him weekly on both OT exercises and helping him improve his muscle structure in his mouth to learn to chew his food rather than thrust it out of his mouth (which you can imagine is very stressful for a baby starting solids). She was a calming and reassuring presence each week. She taught me exercises and techniques to use at home between sessions and was always available if I had questions or concerns (I haven't experienced that amazing level of support anywhere else for either of my children when they've needed medical care). She would send me details on what to bring for each session which made me feel confident too. She was flexible with which location we held our sessions which helped this working mother be able to get her son to the appointments. Thanks to Kelly's expertise we made huge strides and helped get my son back on track with his eating and be able to add more and more foods into his meals. I am so grateful for our experience working with Kelly. Now that we've finished our therapy program all I can say is that I miss seeing and working with her each week. Highly recommend Kelly!

Amazing place. Whitney is such a wonderful person and she has helped our son so much. In just one…read moremonth, we have seen how much our son has learn and he is starting to say more words and express himself in a positive way.

From the owner: We are a locally owned and operated pediatric clinic specializing in speech & language,…read moreoccupational therapy, and DIR/Floortime. Our board certified therapists use a play-based developmental approach to help your child relate to others, connect, and communicate.

I found this hospital very helpful and the conditions were very good. They care about their…read morepatients. The kitchen manager even comes to your room and goes over the menu with you, Syed, and all the employees care about your experience. Including Laura, my case manager, she went out of her way to find me a nursing facility to go to. All in all my experience was very good and I will be telling my insurance company the same thing.

Do NOT send your loved one here! Mom came to Encompass Rehab in Richardson after hospital stay and…read morethey failed miserably with nursing and medical care. She laid in bed all night in feces while continuously pressing the nurse call button, but no one came. She even tried to sit on the side of the bed thinking the bed alarm would go off. The morning nurse came in and the call button was not plugged in and the bed alarm was not set. Mom had trouble breathing and had to request a chest X-ray which determined she had pneumonia. No breathing treatments were provided and several times her oxygen wasn't even on. I removed her against doctors orders on a Saturday and transported her by ambulance to a hospital. The EMTs said this is common with this facility. Do not let your loved in suffer here.

Agree with the previous review. Had a great experience here and Hilary was my main PT. She was…read moreknowledgeable and helped me tremendously. They all were friendly and always greeted you at the door. Highly recommend these guys.

I have been to see Jason on three of different occasions and he has always been able to pin point…read moremy issues and give me the attention needed to get me back to the gym doing what I love. His staff is very knowledgeable and on task. I would highly recommend this facility whether your goal is to improve your activities of daily living or return to a sport or activity you love.

The receptionist called me this morning and informed me that my child's speech therapy session was…read morecanceled because the therapist was out. I said okay and asked whether they could reschedule him for another day during the week. She told me there was availability for OT tomorrow at 12:00 PM. Then, today at 12:11 PM, I received a call asking if I was coming to the appointment. I explained that they had canceled on me. Despite that, they still charged me a $100 no-show fee. What a scam. 1. This place seems heavily focused on charging fees. They charge a $100 no-show fee if you are just 8 minutes late. They conveniently call you right after the 8-minute mark and phrase it as a "reminder." 2. If you are even 5 minutes late picking up your child, they charge you additional fees. Meanwhile, their therapists are frequently more than 5 minutes late themselves. They have a predatory fee structure, and the management appears incompetent. Instead of properly investigating issues and improving their processes, they simply side with the receptionist.

Came here for therapy for a badly broken finger after a previous therapist did a bad job and made…read moreit worse. My hand surgeon personally recommended Oliver as the best hand therapist in the area and insisted I go only to him. Recovery took a long time but it did eventually get almost all the way better. There's still some residual soreness and stiffness but I believe they got it fixed as best it can get due to the extend of my injury. The next time I break a finger I will definitely come back

After having a trapezial excision and suspensionplasty thumb CMC joint reconstruction, I have been…read morereceiving therapy for about 5 weeks from Adrian and Erin at the Frisco office. I have been well cared for and given great therapy. The increase in mobility of my thumb is definitely notable. My surgeon was pleased and wrote me a new prescription to keep going. Right from the get-go, the ladies were friendly and welcoming. I never felt like I had to "knock on the door". These are different and difficult times and one never knows what to expect. If you're in need of hand therapy, please don't hesitate of contact Ascend.

Update: The owner reached out to me. She graciously took my feedback and made a comment that she…read morewould be reminding their team about being our guiding light and not something we needed to recover from. This would have drastically changed our experience, so I'm increasing my rating in good faith that the experience of future clients will be better. This is probably a GREAT place to take your newborn up to around 6 months. I'm not sure I would recommend them over that age - or maybe we just didn't get the right provider for us. I am a super aware mom. This is my third child. She's had CST and chiropractic care since she was two weeks old. Her pediatrician was aware of her delayed crawling and babbling, but kept delaying therapy because she is a third child and also a very easy going baby who is usually very content to remain in place and watch everyone. There were concerns that her tie releases were not successful, so I took her back to the dentist to get them checked a second time. I say all of this because I want to be clear that I have been taking her to various professionals to support her pretty much weekly for an entire year now. I have done everything that was suggested to me to support my child, to the point of missing 4+ hours of work every week and paying several hundred dollars every month for all the different services and providers. I have done everything I know to do to support my child and am already feeling defeated by her progress - I bring this up because it is really the reason for my negative review. My daughter had a REALLY rough start. She had RSV as an infant and was hospitalized for a week (including a lumbar puncture), was born with an asymmetrical head shape and torticollis (hence the weekly CST and chiro care), tongue, lip, and buccal ties (all revised, and re-checked), had some concerning signs of potential seizures early on so endured a 3 day EEG around six months (all clear), and some ear concerns most recently (flushed both ears and given an all clear by an ENT). I'm not usually an anxious mom, but I was very excited for this appointment because I have actually been a little anxious about my daughter's developmental delays. My sons were on target with everything and I notice all the things, so it has been bothering me that my daughter was not doing the same. I was looking forward to a professional's guidance and support, and feeling like we had a path forward. I really just wanted some hope and some peace of mind and a plan. My daughter, much like my older kids at this age, is not a fan of strangers right now, especially after the doctor visits she's had in the last six months. Naturally, she cried the moment she realized this appointment was for her (she's 12 months old). When the PT began reviewing our info, one of her very first comments was "I'm very concerned that your pediatrician waited so long to send you because I'm not sure if she'll even let me touch her now." This was such a weird comment to me, and made me a bit frustrated. I cannot change the advice I was given, but now I feel like I've messed up (before we even started the appt) and I feel guilty for my child crying. I'm already feeling like a bad mom at this point of the appointment. For the remainder of our hour, the PT did ask great questions and make great observations, it was clear she was very knowledgable, but I heard the words "very concerned" over and over and over and over again. I can't emphasize that enough. Everything made her "very concerned". I don't think I ever heard "don't worry" or "it's going to be ok" or "we can work on this" or anything encouraging or positive. I left the appointment feeling more anxious, like I had done all the things wrong, my daughter had a lot of "very concerning" signs, and it was already too late for a lot of the suggestions (not enough tummy time, not getting stretches early enough, etc). I really don't want to ding this office, because scheduling was great, the office was nice, and the provider was knowledgable, but I guess the bedside manner just wasn't right for us.

Jennifer was absolutely wonderful to work with. She helped us improve our baby's head shape with…read morethoughtful guidance, practical tips, and attentive follow-up. Even after that issue was resolved, she continued to support us with helpful exercises to promote our baby's development and symmetry. We felt truly cared for and supported every step of the way.