Run far away and don't send your loved ones here! I wouldn't recommend this place to my worst…read moreenemy. The staff is incompetent, lazy, and NEGLECTFUL to their patients. Communicating with anyone there is an absolute nightmare. No one knows what's going on and one knows how to do their job. This goes for the director and Brynlee the 'social worker' as well. The staff will leave their patients to lay in their own mess for hours before cleaning it up. They are very dismissive of their patients needs and concerns. It's a disgusting and vile place to be. I can't imagine how bad it is for people there who don't have any family to advocate for them and speak up. The place is ran like a circus and they treat their patients in the skilled nursing area like dirt.

Please do not walk away from this facility. RUN. Please do not leave your loved one alone in this…read moreplace. My father begged me not to leave him alone with them. They just forget about you don't feed you. Don't do anything that they say they will do. They just want you in the door to collect on insurance. Nurses lie to your face. Administration will always back the employees even if they are wrong. They are playing games with your loved ones lives. I am open to criticism on this if anyone thinks I am not telling the truth, you are welcome to reach out.

My mom lived here both in the independent living and assisted-living side. The employees truly care…read morefor the residents here and treat them like their own family. Eventually had to move my mom to memory care, but I will never forget how well they loved and cared for my mom.

Covenant Living of Bixby should be changed independent living only. Their assisted living is…read moreminimal. Our dad was struggling to get out of his dining room chair to get on his walker. An aid noticed he was struggling and turned her head so he would have to get up on his own. That was mean and cruel, what if he had fallen. She did not offer to lend him a hand. Another time he was in bed all day and no one checked on him. He was always up by 5am or 6am and ready for the day. Why no one checked on him all day is beyond me. The food was not good at all and the residents had to eat with cheap plastic ware. We finally started taking his meals to him. We moved him to another true assisted living facility where they are extremely caring and helpful and he loves it there. Very disappointed in the care at Convenant, we feel that sales person sold us on care we did not receive. Unless your loved one is more on the independent side I cannot recommend this place.

Great food and therapy I was there for 3 weeks and got a lot…read moreof my strength back. I'm doing home therapy now

UPDATE: We just received their letter indicating the…read moreoutcome of their 'so-called" investigation regarding my husband's lack of care in their facility. NOTE: I was there at their facility visiting my husband every day, sometimes, twice a day, for a considerable length of time. So, I DID see what was going on. 1. Their claim: "They went in to bathe him four times, but he refused two times." I KNOW this is false because I asked my husband and staff at the time about cleaning him, clean bed linens, and a clean hospital gown. He was bathed only twice in 7 days. (at the time I wrote my review, he had been bathed only once and the sheets had not been changed nor was his hospital gown changed, but because I complained, they finally gave him a sponge bath and changed his gown and the sheets at 6:30 am the next morning). 2. Their claim: "Our investigation revealed that the required therapy minutes by the (missing word?) provided by all disciplines." The following was his schedule: (I have the original schedules of every day except Monday, Tuesday, Saturday and Sunday of days where no sessions were given. Nor do I have a Monday schedule, because it was not planned for his day of release) a. Monday & Tuesday: no sessions b. Wednesday: one therapy session c. Thursday: four sessions (right shoulder was dislocated) d. Friday: One OT session and one PT session & social/exercise group e. Saturday & Sunday: No sessions f. Monday: One PT session g. Tuesday: One session before releasing him If the staff believes that the above scheduling is advantageous, perhaps they might consider having outside professionals experienced in physical therapy advise their staff members. Please realize that if the staff is questioned, they are going to be on the defensive and perhaps bend the 'real truth' Although I have a doctorate, two counseling degrees, and a degree in psychology, it doesn't take ANY degree to figure out that defensiveness, being deceptive, and perhaps changing records is only human nature, when their jobs are on the line. I've even suggested that they consider having someone who is not recognized by the staff do an incognito investigation as to what is really going on here.... with no success. In summary, because my husband was not allowed to leave his bed (loud alarm would go off due to his high risk of falling), he was worse when I took him home than he was when he came in. Therefore, it appears to me that Ms. Harding, Director of Quality Management and Ms. Walker, Chief Executive Officer did not take my concerns seriously but only did CYA form of gestures that were required to keep 'their' jobs.

Service has been fantastic. The ladies are professional, caring, and precise. Highly recommend this…read morecompany!!!

Wonderful company to work for, would highly recommend this place for anyone looking for care for…read moretheir loved ones in the comfort of their own home.

I toured Burgundy place a few weeks ago and will be moving my mom into her apartment in September…read more The staff were so helpful and kind. I wish I was moving in with her! Beautiful place.

My dad stays there and I am very pleased with this senior living facility. The staff is always…read morehelpful and friendly.

I go here to get lab done, the people have always been friendly, at every desk I pass to get to the…read morelab. Lab employees are as well. Friendly and professional.

I am very disappointed in the way this establishment is ran. I personally have been to this place…read moreseveral times. I go ONLY when in extreme situations, where there is no possible way to go somewhere else. They have misdiagnosed and mismanaged my son-in-laws diabetes. A sister of mine had life threatening illnesses and she was not allowed to speak to a doctor. When she addressed her concerns about a certain medication (for her water retention) that they were not giving her, she was told for over 24 hours, by the same nurse, that she didn't have time to ask the doctor yet. Also, this woman was handed medication in a cup and told to wait an hour before she takes it. She was also told to do her own anal catheter and handed KY jelly and the catheter. These are just a few examples of the extreme lack of care and compassion, plus lack of medical integrity that runs rampant through this place. I have also been personally mistreated as well as my mentally handicapped daughter (who was also misdiagnosed and ended up hospitalized elsewhere). This is by far the worst excuse of a hospital I have ever come across and I have a daughter who had so many medical issues, she had 12 doctors before she was a year old. I have been to my far share of medical facilities and never felt compelled to write a negative review.

I cannot speak highly enough of this facility and the staff. They helped me earlier this month…read morewith the emergency move of my mom from a facility who was grossly negligent. They were kind and compassionate and went above and beyond to make sure my mom was well care for in her final days. (she passed 6 days after moving her). I wish I had known about this place sooner! They are AMAZING!

My first physical therapy visit at St. Francis Glenpool went very well! Sarah, my PT, was very…read morethorough and acted professionally. She performed a range of mobility testing, measuring, and created a plan of action. Their office, along with other areas - inside/outside of the building - was immaculate. Other than PT Services, you will also find the Warren Clinic, Lab, Outpatient, and ER services. The office is conveniently located beside Hwy. 75 and 151st St in Glenpool. And there's parking galore around the building. If you're looking for a great PT, I can recommend Sarah! Give this office a visit and you decide!

Unfortunately we have needed this ER several times, but each time we have been met with caring…read morecapable people who show they care about the patients. The facility is nice, clean and well maintained and we have always had great service from the professional staff. From the front desk, guard, nurses and doctors, they all have show empathy and caring as well as ability and knowledge. This is our go to ER! Then we found that they have primary care as well as other needed services there, so we are using them for primary care as well.