I lost my mother from Alzheimers after being neglected and abused by this facility and their long…read moreterm care group, Incare. my dad continued to live in his home there independently after my mother passed. Prices kept going up while food and other services got increasingly worse. No one came to fix things wrong at his home including flooding in the house every time it rained. We lost my dad in Jan. of 26 due to illness. After being at St. Francis, Covenant told us they would take my dad for rehab. They even sent me a confirmation and room number. The next day they backed out because a higher up told the social worker they didn't like my dad and voided it all. This was done to my dad as a member of their "community" out of spite. Since there were no other options for rehab, we lost him a few weeks later. Please find another facility for your loved one or yourself, don't be fooled by how this place looks on the outside.

Beautiful place with very friendly staff. The meals are wonderful. Really enjoying water aerobics…read moreand the other exercise classes.

My grandmother lives in this stylish resort/retirement community and it's fabulous. Everyone is…read moreSOOOOOOOOOO friendly, it's the perfect environment for my grandmother. Like the website states, all guests enjoy the amenities of a cruise ship. They offer 1 or 2 bedroom apartments, completely private cottages, and I believe they even have an assisted living facility. They offer 3 restaurants that you can choose from and I believe all residents have an allowance for food . Residents also have the option of cooking in their own apartment. I've been to both the Soufflé cafe and the Renoir restaurant. The food is pretty decent for a place like this. My grandmother prefers the Renoir Sunday brunch. I had quiche, the salad bar, and some soup. We had mimosas with brunch; they were pretty weak, but what can you expect in a retirement community? I feel fortunate that my grandmother lives in a place like this. She's definitely happy with it!

Stay away from Montereau!…read more If I truly spelled out all of the issues we had with Montereau, this post would be so long that you'd give up half way through. So I will briefly spell out four factual disappointments (not an opinion -- these are things we actually experienced!). One: When my dad was living there, Montereau had troubles with their boiler which resulted in the water faucets (kitchen, bathroom, and shower) getting clogged DAILY. A maintenance person interrupted my dad DAILY to clean out the faucets so he had running water. Two: The food was horrible! Three: The care that was promised was not good, particularly on the weekends. When my dad moved from independent living to assisted living, the care was even worse! Four: Our experience was so bad at Montereau that we finally moved my dad to a different assisted living venue. It took well over a year to get my dad's deposit back. During the entire process, Montereau NEVER communicated a thing. My sister and I had to be deliberate on contacting Montereau regularly, trying to determine the status of his refund. Once his apartment was leased, it took Montereau over 60 days to send a check. Montereau was a miserable experience not only for my dad but also for my sister and me who had to interact with the staff there, including the president. Service was poor and communication was non-existent. If I could give Montereau zero stars, I certainly would!

Please do not trust this facility. Their nursing staff visited my dad in hospital and told him they…read morecould "meet him where he is." Based on this assessment, I put down a substantial amount of money including a deposit and first month's rent. When I notified the hospital of my father's post-discharge plans, the hospital assured me his condition was far too complex to be handled at Asher Point (then Prairie Rose). They also mentioned this facility has a reputation for taking patients that require care beyond what the facility can provide. Within 24 hours of my payment, I texted Megan and notified her that my dad would no longer go to the facility as the hospital had advised against this. She assured me that I would receive my payment back, but it has now been over 5 months and I still have no received any payment or communication. It's egregious that they took thousands of dollars from my parents at a time he needed those funds for critical care. Please do not trust this facility if they tell you they can handle your loved one's level of care. Please don't write a large check to them before consulting with your loved ones physician. Megan came across as very compassionate and caring, but I see now that it was all for money. She just wants to tout residency and occupancy rates - at the expense of elderly people and trusting families.

From the owner: Asher Point Independent Living of Tulsa is a senior living community at 7401 Riverside Parkway in…read morethe heart of Tulsa, Oklahoma, bordering the Arkansas River. Our residents love the picturesque community of Tulsa and our vibrant Independent Living community with everything they need to thrive. We know you can feel at home at Asher Point Independent Living of Tulsa.

My family was so pleased and thankful with the staff who cared for my mom and the communication…read morewith staff and support. Having this piece was a huge part of her successful recovery.

Lots of staff turnover due to lack of administrative management. The regular staff are caring and…read moretry their best. Often they have to bring in agency people, who don't care about giving my parent a bath or other needs. We are moving our loved one out.

We come here to enjoy the entertainment for various events, the residents here love it and everyone…read moregets involved.

From the owner: Centrally located close to Creek Turnpike, Town Village Tulsa is a "cruise ship on land" with all…read moreof the amenities for rewarding Independent Living. Embrace our senior living lifestyle and enjoy a wide variety of entertainment, parties, outings, and community activities every day.

The worse place to work for the E.D will talk to you crazy and when you talk crazy back to her she…read morewill fire you funny thank goodness my client and attorney were on my other phone hearing her speak to me in such a manner! The employee's that are there will talk to you as such as well to a new employee that is trying to learn so you ask questions and they will get upset of the training was up to par alot of questions would not be asked the med aids are clueless about giving prn's meds on hold that should not be on hold because they are too lazy to go check the med room and communicate with the D.O.N when I said something about weed smoke one of the trainers said that's what they do on weekends! Smh this termination was a blessing! I pray for the residents. P.s the one start rating is even too much!

Excellent facility. Being only one story makes it so easy for everyone to get around. Staff is…read moreattentive, responsive, and they treat people like family. I'd put my own mother there when the time comes.

What kind, compassionate care! Our folks spent their final year on earth together here. We visited…read moreas often as the pandemic would allow. The staff takes excellent care of both physical and emotional needs of the residents. We were very pleased.

From the owner: Dealing with the effects of Alzheimer's disease and trying to understand available care options can…read morebe extremely challenging for families. At Heritage Point, we are working with families to envision a better way to live with Alzheimer's disease and other dementia related impairments.