This is one of the hidden gems for housing downtown Rock Island. Great property, nice units, close…read moreto everything including transportation. Peggy, the property manager, is practically a hero to everyone in how caring she us to her tenants and neighbors. Makes it really feel like a neighborhood.

Used to be one of the better places in Rock Island to live, but now it's turning into just another…read moreRock Island crawl space. Noisy tenants slamming doors at all hours, no respect for anybody else. People fighting in the hallways at all hours. On-sight management in "on site" for about 2 hours every day. Fitness room is a joke since most of the equipment is broken or falling apart. Computer room is locked and unusable at all times. If there are parties in the party room, you can't use either door to come in and must walk clear around the building to get in. You have to pay to park in the parking lot, but if someone is in your parking space, nothing is done about it. Don't move here.

Absolutely horrible place to live. The elevators had issues the whole time I lived there. The fire…read morealarm constantly goes off for no reason. The water bill doubled in price for months because of a building leak that tenants had no control over. I had multiple packages stollen. The office manager said you couldn't hear the train--blatant lie. I asked to be put on the waitlist for a garage spot when I moved in and then the office manager sent out a general E-mail to everyone instead. You can't control when the A/C and heat go on. Last spring my apartment got up to 84 degrees before they turned the A/C on. Then in December the heat went out and my apartment dropped down to 60 degrees for two days. I had to keep calling to bug them to get it fixed. Run far away

When i first moved here, I thought it was doable.. but no! The management is nice, helpful and…read moreNylah does all she can to keep things moving forward, but she doesn't open the place. The maintenance people are quick to come check on things as well. BUT if you live on the river side of the building there's a HORRIBLE buzzing noise that started last year when they replaced the boiler in the basement. It sounds like cicadas and kind of eats your brain after a while. It's also haunted LEGIT and honestly everywhere is haunted but this is kind of next level.. there's no luggage carts so you have the stolen grocery carts in the lobby (okay... at least they have those), I could go on and on but I won't.. I live on the NE corner of the 15th floor in a really cool 1bdrm loft, it's gorgeous when you look at it.. Thought i was getting the deal of the century. Lots of Windows, cool view, square footage.. but seriously.. Not the deal of the century AT ALL! I'm moving out, do yourself a favor and don't get suckered into moving in.

Dishonest & unprofessional management, horrible maintenance, lawn care & snow removal. The upgraded…read moreapartments are very poorly constructed, visible 2x4 boards throughout, holes on the wooden stairs. Know you won't get your security deposit back even when a new tenant moves in 2 weeks after you move out of a spotless apartment.

I really liked living at this complex. They were really good about getting issues resolved (I had a…read moreclogged drain and a broken garbage disposal), and the grounds were kept up well. Everyone was very neighborly, and the pool, although small, was never too crowded. The apartments themselves were pretty basic, but roomy, and they are pet friendly, which is nice.

I lived here for 3 years. Don't believe the fake reviews. Deb is a domineering and completely…read moreUNFRIENDLY. A TOTAL KAREN. Positive reviews about management fake and done by the office for rewards. Deb will tell you repairs can wait and threaten to evict you in a very subtle way for minor infractions. You WILL BE FINANCIALLY RESPONSIBLE for all services. Services like unclogging drains will ultimately become YOUR responsibility. Threatened to fine ALL dog owners $250 if they didn't pick up their poop, and they KNOW who owns dogs. Older appliances, replaced as they break. Okay location. Quiet area. Oh, and plan on NOT GETTING YOUR SECURITY DEPOSIT back upon move out. They will keep it and cite items that needed to be addressed, even making things up in-order to keep it.and they will probably CHARGE YOU EXTRA and you will have to pay that.

After deciding to downsize, and putting my home up for sale, I did a great deal of research to find…read morejust the right apartment. After many tours, online and in person, I decided to move to Eagles Crest. I have been here for nearly a year, and I LOVE my new apartment home. I am so impressed with Deb and Laurie in the office. They were so kind and patient with me as I called, many times, to ask questions before I signed my lease, and they have been helpful in so many ways since I moved in. They are the best! Maintenance is quick to respond to calls, and the staff is great. Eagles Crest hallways, stair wells, elevators and laundry rooms are always so clean and bright, and the grounds are beautifully maintained. Moving here was one of the best decisions I ever made!

Office staff is attentive and cares about residents. Whenever I had an issue or concern, I would…read morehave prompt resolution and the maintenance personnel is awesome. Kudos, Tara, Rachel, and Dontae!

Very nice place to live. There is plenty to do and family friendly. All the employees are very…read morefriendly and helpful. The location is great too. It is close to everything you need. There are themed events throughout the year that brings all the residents together.

Hello and good day, Happy New year!!! I moved here from Washington and booked a Hotel for a month…read morein hopes of finding a place to call home.... One week to thanksgiving it was, aimless I did roam... In my travels I went through an upscale neighborhood next to a golf course and flew my drone, So peaceful and serene was this going to be my new home???? I saw a sign which did say chateau knoll Staff was friendly and quite professional in addition to efficient, clean neighborhood, low crime. You know where you can leave your car running with the windows down, go inside have breakfast forget about your car come out 3 hours later and it will still be there. Caring, proactive community a wonderful place to call home..... Safe, secure, clean, affordable with all the amenities one needs to succeed. Hiking, walking, shopping, fuel, highway access, parks, golf, restaurants, everything right around the corner....

Horrible place to live. Pretends to have a parking lot, but they dont actually own it its owned by…read morethe city so if you park here without an ordinance sticker you'll get towed. When we first moved in there was a cooking pan burn on the floor. Which was remodled after waiting 3 years. The prior maintenence group was going around banging holes in the walls and to "fix" potential water damage, but then didnt fix the root of the issue so it was patched and re-damaged multiple times. Good luck getting any meaningful repairs done. It can take up to 6 week for a simple window screen. They promise remodels are coming all the time, but its happened once in my whole time living here and I wouldnt even call it a remodel. Some dudes came slapped a bunch of tape on everything then left 4 hours later. Good luck communicating with the office its closed consistently. (Specifically everytime they do a mass towing here.) Management seems to get off on evicting people for unknown reasons, but permits people to concealed carry fire arms on the property even though its low income. And by people I mean children. I have never lived in a place infested with as many pests as this place. Roaches, mice, bedbugs, its got all of them. Place is overall disgusting and when it rains the parking lot. "That's owned by the city apparently." Floods woth dumpster juice that neglectful parents let their children play in. There have been multiple break ins on the lower floors since ive lived here and there's a new domestic violence situation loud where everyone can hear or see it at least once a week. Do yourself a favor... Stay away. Far away.

I felt compelled to write a review after reading the others on YELP…read more First, I've travelled for my career most of my adult life and have rented several properties over the last 15 years and have had terrible management companies right here in the QCA. Rent QC is pretty good IMO... Property reviewing: Park View - RI Value: 5 Stars - Rent is very reasonable. Water is included. I am month to month and still am well under $600.00 per/month. Condition of the property: 3 1/2 Stars - the complex is dated and could use some TLC. My stove is original and the refrigerator is kind of busted up. Parking is an issue for some that have multiple cars as spots are limited. ** There is a weekly cleaning crew that takes care of common areas. *** Snow removal could be better during winter months. I've lived through worse. Attentiveness to service requests: 4 Stars - every service request has been responded to and only a couple times have I had to call personally to address an issue. FYI - the management company does a good job of respecting the privacy of its tenants.

I lived in this apartment building from 2023 until July 2025, and my experience with this…read moremanagement company was extremely unprofessional and disappointing. I rarely write reviews, but future tenants deserve to know what they're getting into. 1. Maintenance Problems Ignored for Months One of the worst issues I experienced was when my ceiling actually collapsed on me. I took photos and called management immediately. They sent someone to clean up the mess, but then left the ceiling unfixed for nearly 2-3 months. It wasn't until I contacted Public Service/City Code Enforcement myself that anything changed. The very next day after the city reached out, they finally came to repair it. The fact that they only acted when the city got involved speaks for itself. 2. Mouse Infestation Not Taken Seriously Before moving out, I also dealt with a mouse infestation in my apartment. I reported it multiple times. Their solution was to put out a few mousetraps -- which the mice literally jumped over -- and then do nothing else. When I went in person to bring it up again, I was told: "Maybe someone in the building isn't living right." Instead of calling a proper exterminator like a responsible management company, they blamed tenants and never provided real pest control. My neighbors ended up handling the issue themselves because management refused to. 3. Unprofessional and Unresponsive Overall Between a collapsed ceiling left unrepaired for months and a mouse infestation that was ignored, it's clear this company does not prioritize safety, maintenance, or tenant well-being. I would not recommend renting from this management company. If you want safe living conditions, proper maintenance, or even basic professionalism, you're better off renting elsewhere. This has been one of the most stressful and unprofessional rental experiences I've ever had.