Raquel has been incredibly helpful every time I've needed support with my insurance whether it's…read moresigning up, making changes, or just asking questions. She's knowledgeable, kind, and always attentive. I really appreciate how quickly she responds and how easy she makes the whole process. Her knowledge of the entire process is what makes your company shine. She always puts the customer first and makes sure the client gets the best care. Definitely worthy of a promotion! Thank you, Raquel, for your great service!

Raquel was great and helpful. We had questions about our coverage and how to go about it, she got…read moreeverything done for us and guided us properly.

5 I am the wife of the Elvis account holder popping in to say 5 stars for Haresh Shah!! He was able…read moreto help me with my last minute enrollment into covered california back in september 2021. After the surgeon I had booked with declined the insurance I had found online on Google but was actually a total ripoff, I decided I needed help this time. But it was the afternoon of september 30th the last day for enrollment - and I am a permanent u.s. resident (green card holder) which some agents might find tricky. But because Haresh Shah is a certified covered California agent, he knew the rules and requirements AND his computer program could cross verify my various personal information like alien number social security and authenticate me before the deadline that night. It would not be so fast to do myself that's for sure. It went through and I was able to provide proof of coverage to the surgeon in time (with a day or two) importantly, even while working quickly he at all times was organized so I knew my personal information was input to the program and not anywhere else. Haresh Shah acted like a trusted agent should very discrete and careful and I highly recommend. Sorry Mr. Haresh Shah that I took so long to make this review but worries less experienced agents)

Thanks a lot Nhu Nguyen (Sunny) she help me enrollment covered California very good, again thanksread more

I was referred to Allan by my parents' pharmacist because there were some changes this year to…read moremedical and Medicare that I could not understand. My parents told me they never had to pay anything before and got a bill in February for Pharmacy plan, so not knowing I called in and opted them out of the program so that they wouldn't get charged. Well... we went to get medication for my mom that wasn't over the counter meds and was told we had to pay. I had sooo many questions and the pharmacist told me to call Allan to get my parents in a pharmacy plan. I called Allan and he picked up right away which is always a good sign. I told him that I was freaking out because I was told to call their pharmacy plan and opt out and now they don't have coverage for meds. He explained to me a few things that were extremely important. 1- what changes were made this year 2- why my parents had to pay for the pharmacy plan 3- my options to get them back into a program that can give them meds 4- don't freak out because if they don't like the plan, within 3 months they can hop into another one. They're not locked in for a year. We decided on a plan and it will be effective June 1st and today is May 28th, so that just shows you how quickly he works. I feel very at ease meeting Allan. He's my go to guru now when I need help for my parents.

Phoenix Star has helped me grow as an agent for the last couple of years. They provide trainings…read moreand opportunities so that I am always up to date with plans so that I can serve clients well. Lina, the office manager, has been great at getting back to me in a timely manner and supporting me at client events. I am very happy to be an agent under Phoenix Star's agency and look forward to continue partnership!

Noreen is a fantastic insurance agent. She is always available and easy to work with. My family and…read moremyself has always used her for any insurance needs. Highly recommend.

I needed proof of insurance for my mortgage lienholder. I called Insurance Partners and spoke with…read moreValerie Bueno. Valerie got me an insurance policy with proof of insurance, and I was able to clear the issue with my credit union that same day! I am very happy to have found Insurance Partners.

I've been with this insurance agency for many years, the staff has always been helpful,…read moreprofessional and service oriented. However my new account manger or agent, Bernardo Bu is a cut above in knowledge, service and attention to details. I had recently was required by my mortgage holder to buy flood insurance due to a revision of flood map. Bernardo was able to find me t great flood quote, in short order. He also showed much patience spending time on the phone with me and mortgage holder representative explaining coverage issues to my mortgage representative. i strongly recommend this agency for your personal or commercial insurance needs. This recommendation is personal as I was insurance underwriter for Travelers insurance for 25 years.

Daniel Tran provided excellent service helping me get health insurance. He is very kind,…read moreprofessional, and patient. He speaks both Vietnamese and English, which made everything much easier. Even when I had some issues, he did his best to find the best option for me and helped me get coverage as soon as possible. Highly recommend Daniel for his great service and dedication!

Nhu Nguyen helped explain my coverages very well! I got good insights and she helped answer all of…read moremy questions. Would recommend anyone who needs affordable a healthcare insurance plan to come here.

beware of the rude ass agent selene who is extremely rude ass hell and rip-off in brokerage fee . i…read morecalled to get quote and buy insurance and she hanged up the phone on my face when talking about brokerage fee . again beware of selene .

Seven years ago when I first signed up with this insurance agency, I would've given them a five…read morestar plus they were very good over the years. The payments went automatically and I never had to deal with anything. I had to file a claim in 2024 on my home site Insurance due to a storm and never had a problem either I was hooked up with Aegis foe homesite coverage and they were very prompt in getting everything dealt with. Come early 2026. I don't know what has happened to this local agency evidently the local brokers usually do the billing for the company or the paperwork. Well, the paperwork has been very lacking. I spoke with someone on around mid February to March to try to get my payments for my insurance straightened around and I thought it was fixed because I paid them $187 to catch up my insurance and they said they would start taking the payments out of my card again starting the next month while that never happened all of a sudden one day I was told that on March 16 they would cancel my insurance because I hadn't made any payments and I still owe them something like $98 and I received the letter for a March 16 cancellation at the end of March? Someone's not doing their job promptly so now they decided they canceled me on April 11 and I received the letter work that it was canceled today which is May 17. I advise you if you want something done right you find another insurance agency that can get their paperwork done promptly so these problems are not not found. I had an ass Insurance the next day at a much better rate with another agency and another insurance company. They were very punitive after the event that happened to my home. My deductible went from 500 to 5000. So now I'm back with a company that has nearly no deductible in a much better Payment. Maybe they did me a favor but I went over a month uninsured and I was never notified and the icing on the cake as they want me to send them another $39.... For what? So my recommendation with this agency. Until they clean their office up.....AVOID Does anybody have any monopoly money they don't need?

I had the privilege of speaking with Amber today. I had an insurance question regarding dual…read moreinsurance covers. Amber was very knowledgeable in forthcoming with all information I needed. I would highly recommend her for any of your Insurance needs.

Amber and her staff do an excellent job to research medical coverage options and keep you up to…read moredate regarding changes in coverage. I highly recommend Amber Star Insurance as well informed and for their excellent customer service. They really bend over backward to make sure they get the best plan in place for you.