Looks more like a fire station than a bus station. But it's clean and has vending machines.read more

I took a nice bus here and I was able to get on at the very last minute! The bus driver NICK WAS…read moreEXTREMELY POLITE AND EXCEPTIONAL WITH CUSTOMER SERVICE! Very happy to drive the bus. The bus was clean and I got the row to myself! I mostly slept. My ride took an hour. Long wait time at one stop tho but they apologized.

Much nicer now that they built a permanent structure here, even though it kinda looks like a fire…read morestation, haha!

I hate writing bad reviews for people who are working to make a living. But this is my story…read more I had a very early morning flight, and I booked the evening before. Didn't feel great about the response, so when I was ready early the next morning I called and asked to move the time up. Sure enough, she asked my address again because she doesn't didn't remember booking it. She assured me she would be right there. Half an hour later on the verge of driving myself, I called again for a status and was told she was 2 minutes away. More like seven, but oh well. Looked like a POV with no taxi markings. There was a passenger, and the van was full of trash. He told her she should get rid of the trash when I got in, This was beyond my original time to start with, so good thing I called. Then she announces she needs to stop for gas. WTF...I'm already worried about time. I will take $5 off your fare was her reply. My son has taken an Ub er to the airport from here and fare was $15. She charged me $50. And instead of using the closest filling station she went into the heart of town to a speedway. Sketchy passenger got out, and picked up trash, went over to full can, and then brought it back. All the time she's chatting up the attendant. Then she put in $15 worth. Again...WTF. Took several calls on the way to the airport. It was 5:10 am, we were 15 minutes from airport, and she agreed to pick up someone back in town in 15 minutes. They saw right thru her and got off the line. Smarter than me. When we got to airport and I saw into the back of her van it was filled with "stuff" and my suitcase was sitting on top of what looked like yard sale merchandise. Did I mention the inside of the vehicle smelled of "tobacco" (giving then the benefit of the doubt here). I don't think it was tobacco. Then she sends me her personal phone number to book direct next time. Right??? Clueless. For a smart woman, I get myself in some shady areas. From now on it's Uber or Lyft for me. Worse experience ever.

They always want to tell you 20 minutes it turns out 2 hours when they tell you 20 minutes if you…read morecall an hour later they are very hateful on the phone and will not come and get you after you have already waited if you call twice they will show up violent

Definitely dont use this company. I was attempting to book a bus to the expo center for thurby. Was…read morequoted $525 for the drop and APPROVED for the drop off a few weeks ago. I was delayed with booking which yes my fault. But they were extremely difficult to work with, kept changing the price. WONT EVEN ACTUALLY DROP OFF at the track lol even tho you can buy a drop off pass for $60. So my options were let them extort $1.5k out of me to still walk over a mile to the track or not get the bus at all. Greed is insane work fr. Im making sure everyone in my wide network of associates knows and everyone who books stays at my airbnbs knows not to use you all.

I want to commend one of the bus drivers. His name is Kenny Rousch. He went above and beyond to…read morepick us up after we missed the bus at the state fair.

Ive have had several rides with this taxi and I felt very safe. They were very friendly. The lady…read moreI rode with was nice too. I hope to ride with them again soon. Hello guys! Cars were always very clean too. That e other reason I enjoy riding with them.​

Taxi ran me and another car off the road. Then slammed on hid brakes to where I0 almost hit him…read more Then swerved off the road, sped up and cut another car off just to slam on his brakes again. ​

They are awful! Liars too. My terminally ill brother has a regularly scheduled pickup from…read moredialysis three days a week. He is blind and crippled. They are always at least 20 to 30 min. late! He's dizzy, needs to eat and they do not care! At all!

They are piss poor. I called for a cab and the person on the phone was so worried about if I was a…read moreprevious person based on my address instead of taking my information correctly and I waited 20 min and the guy wasn't there to pick me up. I called and another person who picked up the phone said it'd be an hour wait. Like wtf? Why did nobody say that to me when I first called. Terrible I will never call them again. Mind you this was like 8:30am too.

I plan to stop ordering Uber Eats. About a month ago the driver went to the wrong condo complex…read more Then tonight the driver did call to tell me she was here but she didn't hand deliver my meal, instead leaving it in the lobby where it could have been easily stolen. I also am unhappy because it was difficult finding out how to complain to Uber about these matters. I finally found a chat option through my app but gave up after it took too long to reach a real person.

We took two Ubers tonight, both seemed to have impaired driving. Reached out to Uber safety and got…read morea very canned response. This experience is making me rethink using Uber in the future, hopefully this is isolated to the Louisville Kentucky market.

Zaq is the finest taxi driver in Cincinnati! I was looking…read morefor a driver to help with out of town clients with my job, a local business I could count on to pick up clients at the airport take them to meetings in town and I've found a true gem in our Queen City with Zaq and his RiverFront Taxi Service. I email Zaq clients flight arrival and departure times, he confirms the appointments within minutes. He even greets the clients at baggage arrival and drives them quickly and safely to downtown Cincinnati. Now I email him clients agendas and he takes care of every detail. I also needed a taxi myself this week, called Zaq and he was at my door in minutes. When you need a taxi call Zaq, RiverFront Taxi and you have a taxi driver for life in Cincinnati!

Rudely stated they only offered "black car" service. That is not what the website states. Just…read moreneeded a taxi to pick up my car from the dealership.