Outstanding customer service. I highly recommend this company. We used Backyard Assembly twice this…read moreyear, first to purchase and assemble a play set and again more recently for moving the play set to our new home. Everything was done perfectly. Working with Backyard Assembly was so easy. Very happy with the whole process.

I am a fairly hard to please customer, especially when it involves a skill that I understand. I…read morehave built a couple of buildings but I did not have time to do this work for myself. THESE GUYS WERE GREAT!! The communication was great, the timing was great, and above all the quality of construction was superb. I truly could not have asked for a better experience. Due to bad topography my job was not an easy one. Allen and the guys never complained and they handled all the obstacles in stride with a great attitude. I shopped around a lot and I can tell you that you cant beat the guys at Backyard Assembly.

Started out good. Be aware. Was invoiced for something…read morethat wasn't done. Something that was done wasn't on invoice. Another item half asz done. Wanted full payment on item that wasn't completed. Dug 2" trench for a 4" pipe & didn't bring pipe. Brand new trailer was empty so their was room for it. Passed at least 2 hardware stores on way to job. = No plans to lay drain pipe but asked for full payment. Not. I should not have gave any. Way too many days went by of no communication as to when coming back. Two times reached out to correct invoice & show paid in full. Both times, she'll get on that right away. Never did. He said she said a message was left. No voicemail from him. They offered to return. I said thanks but no thanks. He was hard at working. Fast & ready to leave with the cash. Wasn't a full days work.

We scheduled NC Miller to come take down a Bradford Pear tree that was too close to the house. We…read morewere quoted between $450 and $475 to do the job. He said that he would be to our house at 8:00, but didn't show up until 11:15. After 10 minutes, he left, saying that he had to go get some tools. 30 minutes later he sent a text, saying that it was now going to be $1200. I think this is a prime example of the classic bait and switch. Needless to say we won't be going with this poor example a business.

DBH Land Services did a great job of clearing some land for us. They cut some trees and cleared…read morelots of brush out of our woods. Ronnie arrived on time with all the machinery needed for the job. Their pricing was very fair and I would definitely use them again. Highly recommend this company.

Showed up on time, worked hard, and did a good job. However, labor (quoted on-site) was too high to…read morereset / replace a new toilet that was onsite with all parts provided, $325 for maybe 45 minutes?

On time, excellent work, very professional & knowledgeable. Would highly recommend for any type of…read morejob.

This company was hired to install a roof on a house we purchased (we had no control over what…read morecompany was hired). We were unable to find an office address or company phone number to contact the company, which is very unprofessional in our opinion. The address listed is the owners former residence. While the roof was supposed to be done prior to closing date, it couldn't happen due to trouble getting materials, and was delayed about a week, which is understandable. However, communication was very unclear as to what day the roofers would show up (we had supplies blocking our driveway for about 3 days before anyone showed up, though we were told they would be there THE DAY the materials were delivered). Additionally, when the workers did show up, only one person spoke English so we could not communicate well. They also brought a 7 year old girl with them who was running around our property the entire two days they were working on the roof. While I respect parents who work, we did not appreciate an unsupervised child on our property without our consent or any notice. No one said anything when they were done, they just up and left. We had to clean up the supplies that were left behind. They left a ton of nails and debris on our roof we had to climb up and clean off. There is also two obvious dents in our gutter that were not there before, but no one came forward about it and again the company is hard to get a hold of. We were able to get a call from the owner during our contract period at the request of the realtors, but he promised us quotes and paperwork and never delivered. This was before the nightmare that was the actual installation. The lack of communication obstructed our ability to move in and coordinate with other contractors doing estimates for other work on the house. We reached out over text and email to talk to owner to se what we could do to make it right and have not heard back since. We waited a week before posting review in hopes this was a one off project and not something up to their normal standard. Would not use again. Poor communication, no pride in their workmanship, poor quality of work, and poor professionalism.

Dwight and Absolute Roofing re-roofed our home in 2011. They worked with our insurance carrier to…read moreget the entire roof replaced. More than that, they made my wife (at the time) happy, which isn't a small feat. She was unsure what color shingle she wanted and worked with Dwight to pick a color that actually looked better than the original shingle color. Years later, the roof has had no problems and still looks great!

I love that I can get help finding what I need/want. That never happens at Lowe's or Home Depot!read more

I am so impressed with Elder's Ace Handyman Services of Cleveland. Friendly and proffesional. They…read moreshowed up exactly as discussed and really did an A+ job. The process was so easy from start to finish. Zach Ulrich made a believer out of my family.

If you're needing any type of woodwork done, please call Rob Swanson at Tellico Woodworks. We're in…read morelove with the job he did for us. We told him what we were wanting, he made suggestions, and it all came together beautifully!

Rob Swanson and Swanson Custom Woodworks helped us turn our living room into our dream library,…read morecomplete with 10-foot bookshelves with columns and corbels, cabinets, a new fireplace mantel, and a rolling ladder. My husband and I are very happy with the results! Everyone who has seen inside our front door lately -- friends, family, plumbers, UPS deliverymen -- seem to be wowed by Rob's work. Even my dad, who was a high school woodshop teacher for decades and designed many of the wood furniture pieces in my childhood home, was extremely impressed. Rob was very professional and a pleasure to work with, from start to finish. He made detailed design drawings by hand, and worked with my husband and I over several iterations to make sure they were what we wanted. The drawings were so beautiful, we put them on our wall while the bookcases were being built. He gave us several different estimates for different styles and wood types, and laid out the payment schedule at the beginning of the project. Rob did a great job of answering all our questions, giving helpful design suggestions, and addressing strange requests (four different types of corbels!). He matched the whole project very well to the wood grain and stain of an existing piece of furniture. When it came time for installation, Rob and his crew (including son Wes) did a great job of accommodating odd features in our old house on-the-fly, like a very slightly sloping wall and rough stone fireplace. If they made cuts to the wood, they made attempts to do it outside to avoid getting dust in our house. They also vacuumed the wood dust frequently, which I appreciated. Now it feels like we live in a university library. I could just sit and stare at these bookcases for hours. Thanks Rob!

I needed a septic pump/inspection completed prior to me purchasing my house. Troy made the process…read morequick and easy without costing me a fortune. Big T is the only septic company I will use now for my septic needs. Thanks.

We were purchasing a home and needed the septic pumped before closing. Troy worked us into his…read moreschedule so we could meet our deadline. Very professional and knowledgeable. Gave us some pointers and did not charge extra for being last minute. Will use again in future.