SAVE YOUR MONEY!! GO ELSEWHERE!! This company was supposed to come out Friday Dec.13th 2024 to…read morefigure out why my tankless Water Heater wasn't supplying hot water. They showed up on time, That's The ONLY GOOD THING I CAN SAY. After the Technician showed up I told him I had changed Inlet water screen, ignitor and flame rods and had flushed the system. He called Rinnai Tech Support, checked a few things I had already pretty much ruled out and after about 1 1/2 hours, in his own words .... "Ran diagnostic on Rinnai tankless heater with Rinnai proline. Came to conclusion that burner needs replaced or pulled and cleaned" .... He proceeded to tell me it would be $230 for today's visit and he was leaving....I asked him well that's all your going to do and he replied well I could pull the burner and clean it but Rinnai stated it would be 8 hr job at $120 and hour or he could put me in a NEW tankless for $4,000..... I thought he was kidding at first but realized he wasn't and he was leaving and I had NO HOT Water and a wife that was pissed!!! We had been without hot water for days!!!!! I THOUGHT Calling a So Called Professional Plumber was what I needed to do as to not void any warranty...BIG MISTAKE.... After stewing about NO HOT water for the weekend and possibly having to find a way to get it fixed, I looked to YouTube for videos on cleaning burners on Rinnai tankless system...I found a video from a Professional Technician . https://m.youtube.com/watch?v=hmD4v3lm0-8. After watching a 7 1/2 minute video on taking burner out and cleaning it had to take out the burner and clean it, BECAUSE I DIDN'T HAVE HOT WATER!!! It took me about an hour to take burner out, clean it, blow it out and put everything back together!! Guess what??? I have Hot Water Now because I fixed it, Not this so called Professional Company!!! Save Your Money And Do NOT Call This Company!!!! I got charged $230 For These Thieves To Tell Me My Hot Water Heater Was Not Working!! LITERALLY!!!! CALL ANYONE ELSE BUT THESE GUYS!!! If you Need any Help On your Tankless Water Heater Call Me and I will help you FIX your water heater and charge you half what they charged!! Pitiful Customer Service, Pitiful Customer Support!!!! Go Elsewhere!!!!

Plumber was on time, and worked tirelessly to run new copper to water filter system. Excellent work…read moreand well thought out and didn't take too long. Highly recommend them.

Philip is the best plumber ever! I will never use another one. He responded to my request and…read morecame to my home soon after. Had to come twice to resolve my problem. His price was extremely fair and he wouldn't accept any more money after he had put in so much time the second time (and brought an assistant whom he had to pay). I'm pleased as punch. I highly recommend Philip and ChooChoo Rooter.

Fast Friendly Service Got The Job Done!…read more My septic was backed up and that's never a fun time. I called Choo Choo Rooter because of the good reviews and was pleased. I called the end of the day and was surprised to hear he could get me in for the next day! I was surprised it's $350 for a 30 minute service call to snake a line, but they did a good job and my problem is solved. I recommend them since they were super fast and professional.

I have used East Brainerd Plumbing and Heating Co., Inc. for my plumbing needs at my personal home…read moreand a rental property for a number of years. Always professional, courteous and efficient. Their fees are reasonable. Dan and Ian were the two plumbers that have been out the last couple of times. Great employees and do great work! Would highly recommend! Dennis T

We had Metro come out. Besides being very expensive they were more concerned about upselling than…read morefixing the problem we called them to fix. After spending way too much money, they still didn't get the original sink problem fixed (all it needed was a new fixture.) It wasn't about the money - I spent a ton on one of their faucets for the kitchen sink. But for some reason they didn't have a faucet to sell me for my half bath which seems ridiculous for a full service plumber. I went to Home Depot - bought a fixture and East Brainerd got the job done for a way more reasonable price. Shout out to Jacob for installing two sinks and fixing two leaks.

Cliff & John installed a water recirculation pump this morning. They arrived on time, explained…read morewhat they were going to do & made sure everything worked as it should. Nice professional guys. We would use them again.

I needed a leak fixed leading from and ag meter to my back flow prevention valve and also need the…read moreback flow testing done. I have used Keith Hodge Plumbing several times and they are always timely, organized and get the job done quickly. Once again, they didn't let me down. Spoke with the office manager, Becky, who runs a tight ship and they had two techs out the next morning. I got a call when they were on their way, as always and that's a nice courtesy. Both lead plumber Jacob Rhodes and his assistant Nathan were polite and friendly, completed all the work I needed done quickly and efficiently and were a pleasure to deal with. Before they wrapped up the job, I got a call from Becky to let me know that part of their service was to submit the required paper work to the water utility and that would be done. I just wish these folks did HVAC, electrical and general construction. All my frustration dealing with other disorganized service providers would vanish. Thanks Keith Hodge for running such a great company and hiring the best people.

Closed a 1/4 mile stretch of road with no flaggers completely blocking off a business. When I asked…read morepolitely if I could get to the driveway of said business that was 25ft from cones to perform my contract labor I was met with a rude operator. He wanted to be confrontational and disrespectful. Not sure as a business owner myself where I've ever been able to close a stretch of road without law enforcement or a flagging company to direct traffic. Also working shirtless doesn't look professional no matter how hot it may be.

We had a plumbing emergency and Keefe plumbing sent someone…read moreout that day as an "add on" at no extra charge. Diagnosis and a plan was quick And easy. Problem was solved by Jesse who I highly recommend. He took time To explain the issues and gave us several options. Thank you keefe Plumbing!

MAX was very helpful & professional. The part for our dishwasher came in quickly and Max returned…read moreto install it quickly. We are very pleased and wi;; call upon them again!

Sergey is always prompt, professional, and quick to solve the problem. Very reasonable pricing as…read morewell. I have used this company several times with consistently great service.

MCS performed some HVAC and plumbing work for us. They have always been responsive, professional…read moreand the work performed was quality. They also offer a veteran discount which is helpful.

First time reviewer (shame on me) multi-time customer. I have used MCS almost exclusively since…read moremoving to the mountain over 15 years ago. They have worked on my HVAC units repair and maintenance along with plumbing. My most recent was a repair to a flexible water supply line to a water heater that failed causing water damage. I was without water entirely to the whole house, so no flushing or washing hands, etc. I contacted MCS first thing in the morning and by noon that day Clarence (plumber) had fixed the problem. Clarence quickly evaluated the problem and offered a few solutions explaining the differences (cost, maintenance, expected longevity...) also identified the year of the water heater and its expected life span. In under two hours he had finished the job and explained everything he had completed including an extra shutoff valve I asked for mid service. Clarence was quick, knowledgeable, easy to talk to, patient with questions, clean and very kind. I recommend MCS to all my friends

Recommended by a real estate agent friend, Kelund answered quickly, called to see if they could…read morecome a little earlier than our appointment, and charged a reasonable fee for coming out on a service call. Our issue was simple and they didn't waste any time, and showed me how to check the problem if it happens again. Kelund is the owner and he was the electrician who responded, along with another employee. If we ever have another issue, or need an upgrade to something electrical, Appalachian will be my first call!

Kelund and Logan have been amazing to work with during our custom home build! Highly recommend,…read morevery professional! They jumped in last minute to take on our project and have rocked it!