Very unfriendly staff on the late night/early morning shift. Fix it. Customer service is the practice of anticipating, understanding, and meeting customer needs in a timely, respectful, and effective manner. It involves clear communication, active listening, problem solving, and consistent follow through to build trust and satisfaction. Great customer service creates positive experiences, strengthens relationships, and drives loyalty and repeat business. It requires empathy, accountability, and a commitment to exceeding expectations while representing the organization with professionalism and integrity at every interaction, ensuring customers feel valued, heard, and supported throughout their journey with consistent quality delivery read more

5 grades of gas. That may not seem important, but if you need 91 octane, at most places you have to get 93 octane which costs more and isn't necessary. I can save a few bucks per tank here because of that, not to mention that gas prices here run a little lower anyway than most places nearby. Cigarettes are under 5 bucks usually, which is also a plus. Tons of pumps so its never crowded or crazy to get in and out of, and a broad variety of items you'd not expect to find at a gas station. Need a deer skin rug? A wooden rocking chair? A locally made take and bake casserole? Local candies and or fudge? A wide enough variety of cheese and wine to put together a nice charcuterie board at home on the fly? And wait....wait....wait a minute....think about this for a second....they have over 50 beer taps and will sell you a pint, a quart, a half gallon or a gallon of whatever you need and the prices are very competitive. Oh yeah...I forgot to mention that there's a permanently attached BBQ truck that sits next to it in the parking lot...so yeah. Just soak all that in and remember that we're talking about a gas station. Super clean bathrooms, nice people behind the counter, great prices all around, and beer, wine and cheese 24 hours a day, (except when its too late to buy the alcohol). Reviewing a gas station may seem a bit odd, but I think this one deserves it. Whoever dreamed this place up is way ahead of the times when it comes to what you expect from a gas station. Hopefully they'll set a trend and more and more places will follow suit. If you're over the mountain, and snobby about your beer, the place is a godsend. When I moved here from downtown, I was genuinely distraught at the notion that I might have to drive across town to really get the good brews. Cowboy's made my worries about that go away. For that I thank them. 5 stars. read more

Cowboy's - Yessssss - Gas Stations Near Me - Birmingham, Alabama

I like Cowboys...great store and good craft beers. Good gas prices.... but...they put a $300 hold on your card when you get gas, and it stays on there 4-5 days. I do not like this...it is extremely high and unnecessary. I toped off my tank and it was $16 and yet they put a $300 hold for 5 days. I am reviewing this because even though it was not a problem for me thankfully, that kind of hold could be a disaster for a single mom, a kid in college, or senior citizens living only on Social Security. All gas stations do this but I have never heard of something as ridiculous as $300. read more

Alright, so like another review said on here: who writes a review about a gas station? I normally don't, but Cowboy's is not your average gas station... On top of the gas always being fairly priced, they have the best convenient store I have ever seen! It's always clean and well-staffed with friendly people, but the wide selection of items is what makes it stand out to me. If you want energy drinks, they have every kind you can imagine. The same goes for food (and not just snacks). They have a number of locally made products that you can grab and go including sandwiches, casseroles (these have to be cooked), dips, and my personal favorite: Ivory LeShore's cheesecakes. If you haven't been lucky enough to try Ivory's cheesecakes at Pepper Place, do yourself a favor and go pick one of these up. The personal-sized cheesecakes make a wonderful afternoon snack ($4.99). :) Cowboy's also has an extensive beer selection (52 state/local beers on tap the last time I checked). You can pick up one of their growlers and take your beer to-go. A great place all around! read more

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I don't normally review gas stations, but this is probably the best one I have ever visited. They have a large selection of local items. I was able to do some Christmas shopping here of specific gifts that I can't mention until after Christmas, as the gift receivers may read my reviews. I can say the clerk provided me with excellent information regarding these gifts, and I regret I did not purchase the local honey. read more

This is a gas station. Who in their right mind writes a review for a gas station? Well, my friends, THIS gas station sells Priester's Pecans and their pies. For those who don't know, Priester's is the source of all things Pecan, and they have a huge store in Fort Deposit on your way to the gulf. However, if you're in need of a gift box of praline pecans, or the best store bought pecan pie, go here. They also have a lot of custom things like that, a lot of Amish butter, jams, etcetera. read more

Cheap gas Love the beer taps. Funny smell inside the building , never goes away. Love the bbq place next door, and it's delicious . read more

I worked in the area in the summer at a golf tournament and used Cowboy's for gassing up our equipment and everyone right up to the owner were friendly, courteous and oh so helpful!!! The coffee and all the different kinds of food and snacks were the best!!! I'm from the north and southern hospitality is a wonderful thing. Thank you read more

Alot of hidden goodies inside!, and I must say try the bacon egg and cheese biscuits made fresh daily I give those a 10!