Terrible service, the person who talks to you on the phone is rude, and they are not clear about…read morethe hidden fee's they charge. Terrible experience would not recommend to anybody.

This may be an ok company if you are paying them directly but, whatever you do... do NOT sign the…read moreform they hand you that basically says "your insurance company will pay us directly, not you". If you do this, consider it a death sentence to your home. I had a small water leak in my kitchen. The plumber removed a portion of drywall to find the leak and we saw that we had a spot of mold about the size of a potato. I called my insurance company and filed a homeowners claim. Elements came out about a week later and said they'd get started the following week. The first thing they did, was have me sign this form I spoke about. I figured it was standard and that it was just part of the process. I was wrong. Once I signed, Elements told my insurance company is was a $10,000 job and that they needed to basically destroy a 10x10 foot area in my home... which they did. They did this, solely to scam money out of my insurance company. When they told me they were going to basically ruin my house, I of course told them "no". Then they told me that once a mold claim is opened on a home, that the home could not be sold unless the mold claim was officially certified / closed. Basically, this meant that I HAD to let them ruin my home, or else I wouldn't be able to sell my house in the future. This was a lie but, I didn't know any better at the time. Anyways, they thoroughly ruined my whole kitchen. Removed 2 walls, ripped up carpet, removed tile and busted my kitchen cabinets and ruined my counter tops. All this for a spot the size of my hand, that could have been fixed in about 5 minutes with some anti-microbial spray. 5 months later, my kitchen still isn't back in order. I had multiple contractors come out and none could match my existing cabinets or flooring. The worst part is that the Elements workers were so sloppy, that they damaged parts of my house that weren't even in the work area. The bumped equipment into my walls, they banged up my front door and they ruined my floors in multiple spots OUTSIDE OF THE WORK AREA. When I called them about it, they just ignored me (since my insurance company was paying them, I had no leverage and they didn't care how they treated me) So now I've spent thousands to fix my kitchen ... my cabinets no longer match, the guys at Elements broke my granite counter tops in multiple spots, and my floors need to be complete redone... all because Elements wanted a bigger check from my insurance company. Companies like this, are the reason the cost of insurance is so high. These people are professional scam artists.

This is the best moving company I have ever used! They are on time, efficient, careful and pleasant…read moreto work with! Every adjustment in my move was excellently met. Price was reasonable. I have used their services 6 times and will continue to use them in the future! Colin, Evan and Devin are the best guys! So polite and helpful! I highly recommend this company!

Ross was a life saver. Last minute - Saturday Morning - 3rd floor move. Ross replied quickly,…read morequoted me a more than reasonable price and was happy to help in the rain. He had a 26ft truck and a great attitude. Made what had been a stressful prolonged move fast and easy. Thank you for having a great attitude. Professional and local to the Jacksonville area. Thank you!

Excellent customer service!! I'm a college student looking for the best deal for summer storage and…read moreI called this place like 4 times today trying to figure out a deal they had going on. STEVE was the best and extremely helpful! He was probably the most patient customer service person I have ever encountered. He explained the 50% off deal and helped me figure out what would work best for me between the emails and my phone calls. Thank you!!

Very helpful and friendly! They did a great job. I highly recommend their service. They had the…read morecheapest rates from the other companies I reached out to.

ABSOLUTELY RELIABLE and Professional services , Good looking dumpsters. You get exactly what you…read morepay for great value, always on time and provides exactly as requested. I love the Gopher Logo and the company. Every driver I've met on my job sites has a good attitude and does an adequate job. I never use anyone else when it comes to dumpsters here in the 904. I would 100% recommend Gopher and do to all foreman/ homeowners/ renovators, for all your needs. Kim is who I mostly deal with and she is an absolute delight. Foreverlawn here giving Gopher Waste 5 star outstanding review and our approval.

Great service. Cheap prices. Definitely recommend these guys. Wasn't sure the size I needed and…read morethey worked with me to get the right size and didn't try to up charge me.

The guys were great! Thank you so much for helping me coordinate this move for a very sweet lady.read more

RECENT UPDATE (DECEMBER 2025):…read more I'm very disappointed to update my previous review of David Dillavou and SteamPro. David remodeled our shower floor six months ago, and his own texts and the written quote/invoice clearly stated he would return at the six-month mark to inspect the floor and apply the final seal. Despite multiple attempts to schedule this required follow-up, David has repeatedly ignored my messages--reading them but never responding or taking any action. This complete lack of communication, accountability, and professionalism is unacceptable. Based on this experience, I cannot recommend David Dillavou or SteamPro to anyone.

David was very thorough and friendly! Highly recommend. Came out with short notice and got the job…read moredone!