Great reply and communication. Clear, concise and easy to follow. The reply was within minutes.read more

If you're looking to support a local, veteran owned business, look no further!!…read more I used the request a quote and reached out to a bunch of commercial office cleaners. I own a 7,000 sq ft facility and the last company I dealt with was absolutely horrendous, so to say I was scarred and scared is an understatement. Christian from American Commercial was the 1st company to respond to my request a quote!! Brownie points already He came out to inspect the area to know exactly what and how I wanted things cleaned. My floors are SOO important to me because people are using them constantly and he went above and beyond to meet my needs. If there is ever an issue, he has been quick to respond and fix it! Truly a night and day from the last company I used. Professional, friendly and efficient. Also, they offer Sanitation against COVID, so now my gym gets weekly spray downs to make sure my clients can feel extra safe! He even has stickers I was able to put up to show the place has been sanitized that give my clients that extra peace of mind. Feeling so lucky to not have to search for any more companies and get my place to the cleaning standards they need be to provide a safe environment for my clients! Thank you Christian and American Commercial Cleaning!

Called to try to get them to come out for a free estimate for our commercial offices and was hung…read moreup twice by a guy who I'm assuming is the business owner. The first time I called he answered with just a "Hello" so I asked if I was calling The Fresh Sweep and he responded with "Who's this?". I told him I just wanted to make sure I was calling The Fresh Sweep and not dialed the wrong number and he hung up on me. I called back again and he said the called had dropped. I explained we needed cleaning services for 1-2-month period while our current company took care of some personal matters and he said he didn't understand what I was needing. I explained again and asked if I needed to talk to some else about this and he hung up on me again. If this is the kind of customer service they provide we definitely don't want a business relationship with them.

They do such a great job and offer more than competitive pricing while accommodating last minute…read moreneeds -- Highly recommend.

We hired them to clean a rental property after being vacated by the tenant. Several issues:…read more 1) they said they would be there between 9 and 10. At 10 we were still waiting. When I texted at 10:06 they said they'd be there in 10 minutes. At 10:30 they said they are arriving now. Finally arrived at 10:50. Wasted 2 hours of our time 2) their system is extremely irritating with excessive texts, reminders, and emails warnings of extra fees (parking etc) if you don't do this or that. We got over a dozen unnecessary messages 3) when they arrived we were surprised to hear how many things were 'extra'. Shame on us for not reading the agreement carefully, but we'd had services before and they didn't charge extra for blinds, bathroom cupboards, kitchen cupboards, the blinds dusting, refrigerator etc. 4) after all that the service itself was mediocre. We had to redo the stove top and kitchen sink and the face of the appliances. They took our roll of paper towels we had in the kitchen. Countertops were not to our standard. The dispatcher tried to help and was sympathetic and offered a small discount, but I'd have far rather paid full price and saved 2 hours and not had to spend time later finishing the job. Would not use them again.

I WFH and in my prior state had regular housekeeping services. This is the fifth company I've tried…read moresince moving to AZ and at 8:32am for an 8-9 arrival, was told the single person assigned is sick. When working from home we take GREAT measure to prepare not only our home but our work and conference schedules. This late notice when I've been up since four am to ready is disheartening. Hoping that the other reviews can assist the Yelpers as regretfully, I cannot. Three stars for their communication and scheduling system but unable to comment on their actual cleaning service.

I requested quotes from 8 different companies this morning. Plan B has already been here in person…read morethis morning to give an official quote. I appreciate the very quick response time. Yuri was great.

From the owner: Plan B Facility Services, founded in 2010, is an Arizona-based janitorial provider committed to…read moreexceptional service. As a locally owned and operated company, we take pride in our hands-on approach and direct interaction with clients. Our experienced principals actively manage the business and understand the industry inside out. We firmly believe in a customer-focused approach, ensuring that our clients' needs are at the forefront of everything we do. With a philosophy rooted in local service and a wide range of capabilities, we have successfully served numerous locations nationwide and throughout the valley. Choose us as your trusted partner, and we will efficiently and meticulously clean your facility.

Did a great job, very professional and responsive. They cleaned everything and it was great job!read more

I am so very pleased with the work of Tati's cleaners. For a move-out clean of my townhouse, they…read morewent above and beyond, cleaning every nook and cranny of my rental. Bathrooms, cabinets, floors, baseboards, carpets, balconies.... Everything was scrubbed, polished, and left smelling and feeling clean and brand new. I would absolutely recommend their services and will definitely hire them again. Highly recommend!