My son flushed a small remote; it was stuck in the porcelain. We reached out to NRG, and Neil…read moreresponded right away. He spent a lot of time trying to break the remote out, but was not able. He made a special trip to grab us a higher quality toilet and was back and had installed within a couple of hours. He also snaked another toilet that was giving us problems, at no additional charge. Both toilets working great, all for 1/3 of the price the last plumber charged us, just to unclog 1 toilet. I would highly recommend Neil and NRG plumbing for any plumbing needs. Fantastic job. Thanks Neil !!

I have had multiple experiences with Neil and his NRG Plumbing company including today. I can't…read moredetail enough what a solid professional he is. He is very prompt with communications, knows his stuff inside and out, and is a pleasure to work with. I would recommend him for any and all of your plumbing needs. You won't be disappointed it!

Ramiz was prompt, fast and efficient. Explained the issue and resolution. He left no mess behind…read more Was able so save some money on the service by making a donation of any non-perishable item(s) to their Giving Thanks Food Drive. Thanks for helping to pay it forward.

Warning to homeowners--especially first-time buyers. We…read morecontacted Roto-Rooter requesting a plumber to evaluate a ceiling stain. There was no active leak, no standing water, and no emergency--just a stain. Despite this, the situation was presented as urgent and severe, creating pressure to act immediately. Within 10-15 minutes of arrival, we were asked to sign authorization paperwork without a clear explanation of what we were agreeing to or the true necessity of the work. Instead of sending a plumber on day one, a water mitigation team was dispatched immediately, and a plumber did not arrive until three days later. We were under the impression that a plumbing assessment would occur before any invasive work. We later learned that had a plumber evaluated the issue first, the ceiling opening could have been significantly smaller--less than one-quarter of what was cut. Even the professionals who later repaired the ceiling confirmed the demolition was excessive and unnecessary. The billing practices are deeply concerning. After-hours pricing was applied broadly, including to materials, which do not change in cost based on time of day or federal holidays. While labor rates may vary, materials do not. Applying after-hours rates and O&P to materials feels like intentional inflation, not cost-based pricing. Nearly every line item appears maximized, and while we were able to prove a few clear discrepancies (such as drywall square footage), many others remain questionable. It is also hard to ignore how differently services are priced when insurance is involved. As out-of-pocket customers, we lacked the leverage insurers have to challenge inflated charges, and that imbalance appears to have been exploited. Independent professionals have since told us this entire issue--including repair--should have cost under $2,000. Instead, we were led into a far more invasive and expensive process under the false impression that immediate action was required. Any later attempt to reframe correcting improper after-hours pricing on materials as a "goodwill gesture" is misleading. Accurate pricing is not a favor--it's a basic obligation. This experience reflects poorly on Roto-Rooter's practices and their treatment of customers acting in good faith. I would strongly caution others to get independent opinions before proceeding, especially if you are told something is an "emergency" when it clearly is not.

I had another HVAC contractor come and look at why my AC system wasn't cooling as it should be,…read morethey came and didn't fix it, charged me a bit for their "services". I called Jon, within a few days he was here quickly diagnosed the issue with his higher-end tools, and fixed the issue within a few hours. Plus, his cost was actually less than the other company That DIDN'T EVEN FIX the issue. He's extremely professional and knowledgable.

Jon and his crew were amazing-- they ran all the vents and returns when we were finishing our…read morebasement. They worked hard, cleaned up, and were exceedingly polite and professional-- and Jon is always responsive to questions, both in person and via text. They stayed on budget and on schedule. I highly, HIGHLY recommend All Directions!

Mario was prompt, courteous, and did a great job! I would definitely recommend Minn heating and…read moreCooling!

From the owner: Minn Heating & Cooling – Honest Solutions, Reliable Comfort…read more At Minn Heating & Cooling, we’re committed to keeping your home or business comfortable year-round. Whether you need a fast repair, a new installation, or routine maintenance on your furnace, A/C, or fireplace, our skilled team delivers top-notch service with integrity and expertise. We take pride in honest solutions, fair pricing, and quality craftsmanship—because your comfort is our priority. Contact us today for reliable heating and cooling services you can trust!

Cannot recommend them enough. We've lived in Shakopee for 4 months and they've already been out…read moretwice - once to find a leak and another time to look at our water softener that we didn't know how to use. The plumber set my water softener correctly and told me everything I needed to know about it and gave me a plumbing 101 lesson. They are super reliable, professional, and knowledgeable. Will ONLY be using Affinity Plumbing.

I had Affinity Plumbing come out for an estimate. I wanted to replace 2 original exterior faucet…read moreshutoff valves, a laundry tub faucet, 3 toilet tank intake valves, and a toilet shutoff valve. I also wanted to fix a slow laundry tub drain. I had originally planned to do the work myself so I have most of the parts. Their estimate was $4,375 for labor only. I figure it would have taken me about 5 hours to do this work when I was their age (I'm 72). That equates to $875 an hour for labor. My attorney only charged me $250 an hour last year. I will never use Affinity Plumbing for anything but bad jokes.

Technicians conducted a seasonal A/C tune-up, replacing gaskets and air filter. They cleared the…read moredrain line, cleaned the condenser, took care of the humidifier for the season, and tested the electrical components. Avery and Suzanne explained the work, and were friendly.

I'm going to be the unhinged cheer leader of Standard Heating and Air conditioning FOREVER. Our…read more34yr old furnace started doing a death dirge near the end of the winter this year. Weston came out to take a look around, and let us know that the old show girl was about 40,000 BTUs too large, had parts falling off of her, and was venting more carbon monoxide than anyone should be comfy with. It was at this point that we also found out that our air conditioner and myself (37yrs old) had the same installation date on this earth. Weston is a solid dude; straightforward rundown of equipment options, clear and concise quote afterwards, walked us through the information in the brochure, was nice to our cats, and is a generally delightful human being. BUT WAIT THERE IS MORE. We got two other quotes from perfectly lovely companies, and then we decided to venture down the HVAC rabbit hole of the internet. Because we are the people we are, we ended up wanting to see FOUR DIFFERENT quotes with various payment and equipment configurations. Weston responded within 24hrs to each request with nothing but enthusiasm and encouragement. We decided to take the leap. Then Standard sent out the dynamo installation team of Jude and Eric AND THEY WERE ALSO DELIGHTFUL. Seriously, if you are someone who worries about people being in your house, these guys are the freaking salt of the earth and were respectful as hell to this overly chatty queer lady and her incredibly curious kittens. Then Standard's sale team was great in getting us paperwork filled out for the city rebate (they will do the utilities for you) AND LAST BUT NOT LEAST, because they quoted us for a new electrical thingy when a new electrically thingy wasn't needed, they sent us a $130 check in the mail after the fact. Standard is awesome, and we couldn't have appreciated how they helped us through this situation more.

Horrible. Came to fix my water softener and didn't even do that. Still expected me…read moreto pay full amount.

I had used them before, so I was signed up, for free, for the membership because I'm a veteran. I…read morereceived next day service for my plumbing issue. Sam S. was very friendly and knowledgeable. What's really nice about this company is that they do it all: plumbing, heating/air & electrical. Wow! Now I don't have to find 3 different companies for service issues. What I really like is that they're so accommodating to veterans. I hope to stick with this business for a long time.